Customer Ratings & Reviews
- Model:
- UN40F6000FFXZA
- SKU:
- 10214365
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the excellent picture quality, easy setup, and convenient size and weight of the product. However, some users have expressed frustration with the slow responsiveness of the remote and the overall user interface, finding it less intuitive than other brands. Additionally, the menu button layout can be difficult to navigate, and the viewing experience is best when viewed straight on.
This summary was generated by AI based on customer reviews.
- Cons mentioned:User interface
No reason UI should be this slow
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok picture for the price, but the biggest isue is how slow the UI repsonds when navigating. Frustrating and unnecessary in 2025. Do better Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KingSB,
We appreciate your feedback regarding response time. For optimal performance, please ensure your F5000F TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update.
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care.
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
MBrown
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased two 40" tv 's recently. Both had the same problem of a sync problem between the sound and voice of persons on several stations. I returned the first one but could not the second as more an a month. Neither Samsung nor my local cable company could resolve the issue.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MBrown,
Thank you for your feedback regarding the lip-sync issues you're experiencing with your Samsung F6000F TV. You mentioned already trying some troubleshooting steps but I am going to put some below just in case:
1. Adjust Digital Audio Delay. You can manually increase the audio delay to better match the video: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay
2. Enable Audio Pass-Through. Samsung TVs include an audio pass-through option, which sends the audio signal directly to your connected soundbar or receiver without additional processing by the TV. This can reduce delay when using external audio devices: Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
3. Check for Firmware Updates. Ensure your TV is running the latest software, which may include performance improvements related to sound or sync: Home > left directional key > Settings > Support > Software Update > Update Now
If the issue continues after these steps, please contact Samsung Support for additional troubleshooting or assistance. We’re here to help at 1-800-SAMSUNG, 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
- Cons mentioned:Responsiveness
sluggish response
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after a week weeks of use, the TV is sluggish and not very responsive. One would say that it may be the internet connection but i have this hard wired to the router. I have run the diagnostics multiple times and says its good, cleared cache but still slow. brand new batteries as well
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi FrancisF,
We appreciate your feedback regarding response time. For optimal performance, please ensure your F6000F TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Is it really smart???
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not to be dramatic but this is truly the worst tv. The remote is terrible. The smart things remote doesn’t solve much, it lags equally as much. The TV lags and takes forever to load even when firmware is up to date like the company responses suggest in other reviews. WiFi is connected and strong. The apps and settings menu don’t open properly or at all. But what does load faithfully even when you don’t want it and have deleted the app? Samsung tv!!! I don’t understand how a smart tv actually functions so poorly or how this tv has so many great reviews. Maybe I drew the short straw. I’m not a returner or a reviewer but there’s a first for everything.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Leahh,
We appreciate your feedback on the F6000F TV. Please know your opinion is important to us and will be shared with our internal teams.
If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was substandard. Best Buy would not return it after two weeks even though we had the receipt. I will not buy from Best Buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MorgenB,
We appreciate your feedback on the F6000F TV. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
- Cons mentioned:Responsiveness
Delay .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very slow. Every time I want to switch apps, or simply change the channel or turn up the volume, it takes a very long time. There's a noticeable delay.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JaimeC,
We appreciate your feedback regarding response time. For optimal performance, please ensure your F6000F TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
- Cons mentioned:Responsiveness
Ery slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing its slow we have to wait several seconds for it to change the apps
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi HeavyD,
We appreciate your feedback regarding response time. For optimal performance, please ensure your xxx TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Don’t do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend this tv, it drives me insane!!! There is an issue with the HDMI port or something because every single time I turn it on it says it’s not connected and I have to go through the settings, it will also disconnect while I am watching something! Very frustrating! Cannot get it to connect to airplay either. Have only had it for 4 months and I absolutely hate it. Don’t buy it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LaurenK,
We appreciate you taking the time to let us know about your experience with your F6000F TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.
~ Samsung Specialist
Unusable as a smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The processor in this TV is too weak to run the clunky "SmartHub" operating system. It was crashing 3 out of 4 times I tried to load an app. The only way I was able to actually watch anything was by plugging in a Fire stick. I have another, larger Samsung TV with similar issues, although not as severe. I'll be going with a different brand in the future.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CharlesW,
Thank you for your feedback. We recommend ensuring your TV is running the latest Firmware. Go to Settings> Support> Software Update.
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care.
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Not that great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not that great. I think it is kinda slow and this may be nitpicky but the arrows on the remote are too far down and my hand naturally gravitates towards the middle than the bottom.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AliciaG,
Thank you for sharing your experience. Samsung remotes are designed to offer convenient control, but we understand if you’d prefer to use a universal remote. Many third-party remotes work well with Samsung TVs, though setup steps may vary by brand and model.
To get started, we recommend checking the manufacturer’s instructions for programming codes and pairing methods. If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.
~ Samsung Advisor
Do not buy this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV because I needed a small TV to put in a small room. It quit working after only ten days. I guess I got what I paid for, cheaper price was a deciding factor.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi FortunateOne,
We're very sorry to hear about your experience. Please give us a chance to assist you by calling us at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun), or reach us via text 24/7. You can also visit ‘Support’ on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~Samsung Advisor
- Pros mentioned:Picture quality
What's not to love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our Samsung products. Always the best service at Best Buy.
I would recommend this to a friendBrand response from Samsung
Posted .Hi ChristineL,
Thanks for reviewing Samsung’s F6000F TV. If you’re experiencing specific issues which prevented this TV from receiving a higher star rating, please know Samsung Customer Support is here to help. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Advisor
Defective TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst television I've ever purchased. It automatically comes up to the Samsung TV app, then I press Home so I can go to YouTube TV, and sometimes it goes there, but usually flips back to Samsung TV. I've even gotten so far as to select a recorded program, it goes there for 5 seconds, then flips back to Samsung TV. Since the window for return has closed, I'll probably end up giving it away. I deserves zero stars!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Patricia,
Thank you for your review. While your TV may currently default to Samsung TV Plus when powered on, you can customize what your TV does at startup by adjusting the Start Screen Options.
To do this, navigate to: Settings > All Settings > Advanced Features > Start Screen Option and choose from the following:
1. Start with Smart Hub Home – Automatically launches Smart Hub when the TV is turned on. You can enable or disable this option based on your preference.
2. Autorun Multi View Casting – If you cast YouTube content from your mobile device, the TV will automatically display the content using Multi View.
3. Autorun Multi View Mirroring – When you screen mirror your mobile device, Multi View will automatically open to show your device’s screen.
If you need help adjusting these settings or have any other questions, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Meg
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easy to navigate. Pick up was harder than it should have been
I would recommend this to a friendBrand response from Samsung
Posted .Hi Bpres,
Thank you for sharing your purchase and pickup experience with us. I'm very sorry that it was not a smooth process.
Learn TV Remote is a feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.
This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Privacy and stability concerns
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not like my other Samsung. Shuts down. Difficult wifi. Require email signup. Privacy concerns.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AP4you,
Thank you for your review and for sharing your concerns. A Samsung Account is required to access Smart Hub, which powers the core smart features of your TV - including app access (like Netflix and YouTube), service updates, and content personalization.
If you are experiencing issues with your Wi-Fi, please try the below troubleshooting steps:
Signal & Setup Tips:
1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV and router.
Power Cycle Devices:
3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
Connection Type:
4. Evaluate your connection method –
o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
o For a more stable connection, we strongly recommend using a wired Ethernet cable.
o If already using Ethernet, verify the cable is working by testing it with another device.
Run Built-In Diagnostic Tools:
5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
Last Resort:
7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.
If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG, available 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Advisor
DO NOT PURCHASE THIS SAMSUNG TV!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase this TV!! It i a 2025 television, but can you believe it - It has NO VOICE CONTROL on either the remote OR the TV!! after purchase a week ago I spent at least 2 1/2 hours on the phone with Samsung and they had NO resolution or mitigation of my problem whatsoever. I first contacted customer service and they shared this was their latest technology and an update would be coming for the TV and a new remote is being worked on to make the Voice commands work. After another call with customer service again today including at the supervisor level - there is nothing they can do. There will NOT be any new updates and there are no solutions. What a joke! Save your money buy anything BUT Samsung!!! Who in this 2025 world has products without voice command capability!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SLOW,
I'm very sorry for any confusion or miscommunication. You are correct, the F6000F series does not offer built-in voice assistants or remote voice control. These features begin with our U8000F Series and above.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Samsung 1080p
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok tv. Not worth the money. It would be worth the niney if but it was a 4k
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AlexR,
We appreciate your feedback on the picture quality of Samsung’s F6000F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Advisor
Best Buyer Beware
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the product - broke out of the box. Clearly was a low quality product. Requested a refund which Best Buy wouldn't provide - only an exchange. Exchanged for this low quality product. It took 10 days - product is broken. Now I'm out of luck. Thanks Best Buy. If you buy something and it's broken - the Return Policy changes. Buyer beware.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JasonM,
Thank you for sharing your experience with us. We recommend getting in touch with Best Buy to let them know your replacement product is non-functional. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Called support three times. It would have helped to have a manual or link to one. Twice since having it had to cold boot to return to settings.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RuthM,
We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your F6000F TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
Samsung 40" F6000F Series LED Full HD Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned 2 of these because the screws did not fit for attaching the feet. The TVs looked very nice but, I could not even set them up so I cannot comment on the quality of the picture or sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We're sorry to hear that your experience with the F6000F TV led to a return. Your feedback matters to us and will be shared with our product team.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist