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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 10001 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 10,001 reviews
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase good quality. Looks good on my bedroom dresser.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A GREAT QUALITY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome product and very clear in picture and audio

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showa a crystal clear picture, good sound. Easy to find and use apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My television is very sharp and colorful with good sound

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Not user friendly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty tech savvy and The remote and on-screen menu is not user friendly at all. Way to many badly marked buttons. And not fluid to find channels and apps. Sound isn't the best either. Would not buy again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Paigelette:

      Thank you for purchasing the TU7000 TV and for your review. Your thoughts regarding the remote design is important to us and will be shared with our internal teams.

      To improved your sound experience, you may select from several Sound Modes and advanced settings to meet your personal preferences. Press the Home button on your remote, and then navigate to Settings > Sound > Sound Mode

      You can also customize the sound with Expert Settings. Home > Settings > Sound > Expert Settings.

      Should you ever have questions or need help with TV features, specs, or operation, we are here to help.

      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Open box certified

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great price for a 4K Samsung tv but you can’t game with 4K on this tv but it’s great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great T.V. with all the bells and whistles wsntefd in a smart TV. Easy to operate and great price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality and clarity of the images. Highly recommend, great price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great item!! The resolution is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second tv. My kids love it! Great resolution.easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for any bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality ! Nice size , prefect for the bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart TV for the price. Fits perfectly on TV stand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent quality TV!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Samsung TV great price & excellent quality!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up.. great quality... no issues. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV brand

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this model because the size and bluetooth feature is perfect to my bedside.As always Samsung is the best TV brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and excellent picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Samsung when I was looking for a second 43” 4k tv. I own a comparable LG but find this superior in terms of brightness and usability. The remote handles all the functions easily.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Like TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good Tv for the price I paid for it can be any happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome smart television.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most recent purchase made during this month. I am enjoying this set and the features. My son set it up and I was able to watch it within minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A View with a Special Life Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is displayed with great features for daily viewing. Everything is like things can be updated in real life with past, present and future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this tv very much. I had cancelled my cable. I bought an antenna to get local news channels. TV streams air play from iPhones very easily. Streaming works fast with Netflix, Hulu and amazon.

    I would recommend this to a friend
  • Cons mentioned:
    Internet connectivity

    Rated 1 out of 5 stars

    Don’t waste your money!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased 2 of these pieces of junk. They never stay connected to the internet which makes it really hard to stream anything or screen mirror. I have 2 other tvs in the house which never have problems because our internet is really fast. The Samsungs literally just disconnect themselves and buffer all the time. One is actually worse than the other. I have called Samsung a number of times and they run me through time consuming test and then say nothing is wrong:( That’s a lot of money wasted and I am stuck with these things. My roku tv and amazon fire tv both stream amazingly. Will not buy Samsung again!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Wyldflwr:

      I’m sorry to hear that your Samsung TU7000 TV did not meet your expectations. This is not the quality we expect from our products.

      If you are experiencing issues with the WiFi connection, we suggest you try the following:
      1. Use 5Ghz Wi-Fi if possible
      2. Try wired LAN if available
      3. Try repositioning the router so there are no obstacles between your TV and the router

      Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV.

      Go to: Settings > Support > Software Update. You may want to enable automatic updates for conveniences. Go to Settings > Support > Software Update, then select Auto Update.

      I hope these tips help resolve your concerns. For further questions, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      ~ Samsung Advisor Samsung

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