Customer Ratings & Reviews

The tv is fine. Not great, not terrible. I purchased this tv for a spare bedroom, so I wasn’t planning on going top of the line. You can defiantly see the difference between this and the Samsung Q series tvs, that this is the budget line. First issue, the stand. They decided to make them on either side rather than in the middle. With how far they stick out, you can’t flush fit a sound bar on the smaller sized tvs. Second issue, which applies to all new “smart” tvs, is the “sponsored” content that can’t be removed. Essentially, it’s just advertising and is incredibly annoying.

I just purchased this tv and within a week I was having the same issues as others, but luckily this happened sooner than later. The tv would randomly turn off and within a week would have this distorted blue-ish screen come on when I turned it on. I unplugged the tv and that would fix it until I turned it on again later and would have the same issue. The software was up to date as I just installed it, and resetting everything still didn’t fix the issues. I called Samsung and takes 1-2 days before an authorized repair person will call to schedule. I called them (repair co.) and they said there is an issue with this series and will be a while before they can come diagnose/fix. I returned both of my new 43” and 55” televisions. I didn’t want to chance the 55” having the same issue since it was still the same model series. I’ve been loyal to Samsung and have never had issues. Samsung says they’re not aware of this problem, but respond to reviews reporting the same problems I had. Unfortunately, options for good televisions aren’t available as they’re sold out or not making due to Coronavirus closures. I thought I did my research, but Samsung failed me for the first time.

Good quality and service. I received my order sooner than I expected.

This is the best smart tv I have and I love the applications like Netflix, Hulu and Amazon prime that I can just logged in my account with having to buy Amazon sticks or Roku.

Got it for the hubby for his bday. He was looking for a tv to add behind the bar. It did the trick. He loves it. No issues with the tv performs as stated. 100% recommend.

Scored this on sale and thoroughly enjoy the additional features the tv came with.. it works great with mirroring my iPhone as well.

Today October 8th, 2023, the tv screen broke; I purchased this in May 2023 and it’s already broken. The last few TVs I purchased (all from Best Buy), the screens break so easily. The previous tv I bought I purchased it with a warranty plan and I couldn’t even use it to get the tv repaired. I am so disappointed in the TVs I’ve purchased, very easily broken.

Amazing tv and it looks good and very pretty for living room. I would also like to see the difference between the two versions, but everything is beautiful. No complains.

Very helpful people. TV was delivered to my car promptly. Telephone people were very helpful in placing my order when I could not get logged in to retrieve my points. Thank you to everyone!

For a small beach cottage, I chose this tv to not “dominate” the room. Worked as intended, Samsung one connect made mounting more difficult than expected.

Shipment was awesome. They delivered it earlier than expected. Great job, Best Buy! The TV was awesome too!

I am using it also as the 4th monitor for my video rig. Works great!

I switched cable providers and needed a tv compatible with Spectrum app.

I needed a tv to fit on a certain shelf. We’ve been satisfied with our other Samsung TVs.

Must buy. Also comes with Xfinity App and much more!

I love this tv, fits perfect in my office. The clarity is perfect on my Apple TV.

Two black bars appeared on the screen after six months of use. Please tell me what I have to do?

Good product good value. First one was delivered broken, exchange process was painless and fast!

Great tv wanted something in my kitchen, to watch during dinner.

Love the picture and Samsung tv plus aaaaaaaaaaaaa