Customer Ratings & Reviews
- Model:
- UN43TU7000FXZA
- SKU:
- 6401740
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Fantastic Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely happy with this TV! I purchased it to replace an LG I recently purchased that I wasn't happy with. The picture quality is excellent and the sound is about what you expect now a days for this type of TV.I'm using it with an antenna and and some streaming services and couldn"t be happier. If there is anything I might add it would be a soundbar to bring out the voices. Thank you Samsung!!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Good TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bedroom tv. Easy to hook up. Easy to operate. Clean picture.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Display
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has such nice colors and looks super sharp
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and excellent picture. It was The perfect size for the space available.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV for the price! The picture is excellent and operation is simple!
I would recommend this to a friend - Pros mentioned:Picture quality
Great basic TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV to replace a 13 year old Samsung. I liked the quality of my old one and thought I would replace it with another. I looked at other brands and higher levels of TVs and decided on this one. It got good ratings and so far it has not disappointed me. It is an excellent choice for someone who wants a TV for shows and movies. I can’t remark on how it well it works with video games.
I would recommend this to a friend Bonus room TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for my workout room. First smart TV I have owned and it works great, and Samsung TV was just a bonus to the subscribed channels I have.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Smart Tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size tv, great picture and easy to navigate SMART options
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent visual quality. Easy to install. Great sound and easy to connect to accessories.
I would recommend this to a friend 43” Samsung tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my grandson so he could watch his college football games and also go play his Xbox games.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Love this TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy set up! I bought it as a Christmas gift and could not be more pleased.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Excellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Good price and excellent quality and perfect size for a bedroom tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Notitle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and smart capability. That's all. That is all I, have too say.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Clear picture, easy to use, great colors. Fits the bill!
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV - but lite element went dark after 21 mos
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 43 inch Samsung TV was wonderful and I have no issues with the picture, sound or performance overall. Unfortunately the lighting element suddenly went dark after owning it for a year and 9 month just suddenly for no apparent reason. Since I am a TotalTech member this TV was covered (2 year coverage) and I was able to get a replacement after the repair tech checked the TV out at my home.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my Dads birthday. Image looks great and easy for him to use.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture. Easy to operate. Ended up buying another one for a different room
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Upgraded from old TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from an old 720p TV and the difference is amazing. The 4K quality is super clear, the 43" size is perfect for a "spare" TV in a smaller location compared to on a large wall. Also love the smart features, including easy connection to our AppleTV+, Amazon Prime and other streaming services. Easy to set up and simple to use.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has excellent picture and sound. Easy to use and navigate screen. Price was great.
I would recommend this to a friend No picture but sound at random times
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought two of these TVs during the holidays and the setup on one TV went smooth without a hitch we were able to connect it to our cable and it was able to identify it and sync with their cable boxes without issue. The second one didn't and so we still have to use two remote controls which is not a big deal but it's just weird to me that two TVs in the same household on the same Wi-Fi network cannot be set up properly even though the setups happen back-to-back but I digress. The real issue I'm having is that there are so many times that I go to turn on my television and it's automatically connected to my cable box and there is sound but no picture and so therefore I have to unplug my cable box or sometimes it works by me just turning the TV on and off again but for a television that I've had for less than 3 months This is a stupid problem to have and I shouldn't have to keep unplugging the HDMI cord or unplug my cable box to resolve this. And it's not user friendly and it lags randomly when it comes through switching through apps. And currently the TV that initially worked well with the setup with the cable has now identified my provider as Cox even though I have files I live in Maryland we don't get Cox where I live. And that's only because I had to unplug my cable box because there was no picture and now it doesn't register it as files but since it works normally I'm going to leave well enough alone.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Sara,
Thank you for letting us know about the issue you are experiencing with the Samsung TU7000 TV.
If your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Please try these troubleshooting steps for your blank screen issue:
1. Press the Home button on the remote.
If the menu appears, the TV is powered on but is either not on the correct source or not receiving a signal.
If the menu does not appear, the TV may be having power issues.
Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In normal use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power).
2. Confirm that the TV is set to the same source as the external device.
For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1.
If the TV is set to the correct source, but there is still no image, unplug and reconnect the AV connections one cable at a time from both ends of each cable. If there's any damage to the cable, it will need to be replaced.
After reconnecting the external device, please turn it off and back on.
3. Test the HDMI cable.
Some TVs have an HDMI cable test. Some models only have this test after a software update, and older models do not. If your model does not have this test or is not connected by HDMI, skip to the next step.
The test is designed for HDMI cords less than 6 feet long and may not give accurate results on longer cords.
To perform the test, make sure the TV's source is still on the HDMI setting for the cable you want to test, and then navigate to Settings > Support > Self Diagnosis > Signal Information > HDMI Cable Test > Start Test.
If the test says the cable is bad, replace the cable. Service is not required.
4. Test different external devices.
The final thing to rule out is the external device you're using. Try connecting a different device or using a different source port.
If the TV can display a picture in any other setup, then you've ruled the TV out as the cause of the issue. Keep trying various setups until you identify the device or cable that is not working and troubleshoot or replace it.
The TV will need service if the issue persists after these steps. Please contact us so that we can better investigate your issue and assist you with a solution or replacement.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
