Customer Ratings & Reviews
- Model:
- UN43TU7000FXZA
- |
- SKU:
- 6401740
Customer reviews
Rating 4.6 out of 5 stars with 10000 reviews
(10,000 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 43" Class 7 Series LED 4K UHD Smart Tizen TV's picture quality, ease of use, and its smart TV features. Many also appreciate the value for the price and the straightforward setup process. However, some users have noted challenges with the remote control's usability and occasional issues with internet connectivity and sound volume. A few customers also reported concerns about the TV's long-term reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.overall easy setup ,good value, picture is great,sound is great
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TVs fir man cave setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these TVs for basement. Picture quality is great.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice picture and nice Tv. Nice 4K tv this one . Everybody like it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and great price. I would buy it again
I would recommend this to a friend - Pros mentioned:Smart tv
Rated 3 out of 5 stars
Great purchase as long as you buy it in store
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first time I bought this TV, I had it shipped. It arrived with a cracked screen. I highly recommend that if you’re purchasing this that you do so in store. The exchange process was easy but it still defeated the purpose of online shopping. Other than that, the quality of the tv is great and the smart features are the best part.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Malba3,
Thank you for purchasing the Samsung TU7000 and for your review. I am happy to hear you are enjoying your TV, and that the exchange process was smooth.
Should you ever have any questions or need help with settings or features, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best bang for the buck!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv. You can’t get better for the money! Great bedroom TV!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent image, great sound. Love it! Minted on a wall mount.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture. The sound is good and clear. I will comend to a friend
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Smart entertainment!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first smart tv and I’m loving it!good quality entertainment.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Great tv for the price!! Samsung products are reli
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price!! Samsung products are reliable!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love this smart tv!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for our bedroom. Love the picture and sound. Nice quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
new TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a open box special and yes it has a great picture !!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
It has worked perfect so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks amazing and has a lot of different apps that satisfy my taste
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great price value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for my childs room. Good picture and sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture! Very attractive and easy to set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and smart TV features. Easy to add additional apps.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I needed within my budget. Great for my small space
I would recommend this to a friend Rated 3 out of 5 stars
Expected better Quality from Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We own multiple Samsung TVs, so we expected much better quality when purchasing this one. It is only one week old, but we are having all sorts of technical issues. Once or twice when we turned it on, we got a fuzzy blue screen. This kept happening for a while until it magically stopped and went back to normal. The biggest issue, however, is the sound. It is entirely inconsistent, sometimes we need the volume at 7 or 8 and then other times we will need it at 25 for the same exact show! You can imagine how frustrating that can be. Especially if you are watching it at 20 and then all the sudden the sound picks back up and is blaring. We have a newborn so the sound control is particularly a nuisance. Furthermore, is that an indication that the sound is going to go altogether? May need to look into buying a sound bar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BattleRabbit,
I am sorry to hear that you are experiencing issues with your TU7000 TV.
The inconsistent sound issue is possibly caused by the source.
Try auto volume by going to Settings > Sound > Expert Settings > Auto Volume, and turn it on.
Please make sure that your TV is updated to the latest firmware to avoid color glitch.
You can find the update at: samsung.com/us/support/owners/product/crystal-uhd-tvs-tu7000-2020
For instructions on how to update your firmware, please go to: samsung.com/us/support/answer/ANS00062224/
Should you need further help with this or any issue, please contact Samsung Support and a representative will gladly assist you. You can reach us at 1-800-SAMSUNG.
Or visit us at Samsung website and click on the SUPPORT link in the upper right corner for:
1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
2) Product Support
3) Manuals and Downloads
4) Warranty Info
Lastly, we invite you to register your new Samsung TV at: www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung.
-Samsung Ambassador
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a great picture and sound quality with a very reasonable price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
best bang for your buck TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture and quality on my new TV. Best bang for my buck.
I would recommend this to a friend

















