Customer Ratings & Reviews
- Model:
- UN43AU8000FXZA
- SKU:
- 6452966
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the picture quality and ease of use of the 43" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the smart TV features, the price point, and the sleek design. However, some users have expressed concerns regarding the remote control's ergonomics and the volume control's range. A few customers also mentioned that the operating system and user interface could be improved for a smoother experience.
This summary was generated by AI based on customer reviews.
Terrible speakers, great everything else
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yeah I know it's a budget TV, but I mean come on. It sounds comical almost, as if someone is purposely warping the sound. We have an old TV from like 2011 that legit has better speakers. Sound bar fixes it though
I would recommend this to a friend- Cons mentioned:Remote control
Remote Problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cant get the remote open to put batteries in. Had to buy a regular remote to set up TV. Second trip to Best Buy.
I would recommend this to a friend The noise canceling feature is worth the cost.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love 'em! Already had one pair and loved them so much I bought another for my wife. Now we can both watch what we want without bothering the other. The noise canceling feature is fantastic!
I would recommend this to a friendWonderful Guest Room wall mount TV.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent 3rd room (Guest Room) TV. I would recommend an in wall outlet to hide the electrical cord. Geek Squad does a commendable job installing. Samsung is my ONLY choice for a quality brand.
I would recommend this to a friendPoor sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the sound. I have other older Samsung TV's and non have such terrible sound. For this reason I would not recomend this TV
No, I would not recommend this to a friendQuality image and fast processor for apps
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image quality is amazing for this price tv and the processor is very fast, you can change from app to app very quick. The remote is very thin and practical, i love it.
I would recommend this to a friendNice TV and excellent install.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new TV. Geek squad technician Stephen was the best. He mounted the TV on the wall, set it up, made sure all was working as it should and took the time to explain it's operation.
I would recommend this to a friendInformed buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales team member was very helpful in choosing the correct tv for my situation. The item was delivered on time and it works great. A great friendly store that makes you feel at home.
I would recommend this to a friendAbsolutely great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was for my daughter. She picked this one out because of the gaming reviews. She absolutely loves it and says the graphics are so much better than her old tv which died.
I would recommend this to a friend- Pros mentioned:Picture quality
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but the sound quality is not as good as I expected. Very disappointing. I own 2 other Samsung TV's with much superior sound.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Irishjpb,
Thank you for purchasing the Samsung 43" AU8000 Crystal UHD TV and for sharing your thoughts regarding the sound quality. To tune the sound to your liking, you may want to try adjusting the several sound settings to suit your personal sound preferences. You can change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Samsun TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers are not good, sound terrible Samsung must improve the speakers to guarantee sound quality match the TV price
No, I would not recommend this to a friend- Cons mentioned:Remote control
Awful Remote Control
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV for my mother who uses both Dish Network and a Google Chromecast. The TV remote is so vague and has so few features on it that no one can figure out how to change video inputs from Dish to Chromecast using the remote. I've read the instruction manual upside down and backwards and cannot figure any use for the remote at all. The remote needs more buttons and more functions and less "intuitive controls"
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SpartaQuake,
Thank you for your review and your feedback on the Samsung AU8000 TV remote. Samsung prides itself on quality and we are here to help you to have a great experience with your TV.
To change the video input on your AU8000 TV go to Home>Source> Then choose the HDMI port that your Chromecast is in.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
WASHING MACHINE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome financing program that i used in Best Buy to purchase a Brand New Washing Machine. Fast Approval, friendly staff, loaded my truck for me . Highly Recommended Progressive Leasing
I would recommend this to a friendNew Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geeks were very professional, and realized we were not very techy, so they explained things and hooked everything up for us. When they left, we were able to operate the TV.
I would recommend this to a friendSmell and freezes ! Just bought brand new 2months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv May 1, at May 21 it smelled as if some part is burnt inside. I got paranoid and checked my entire apartment but the smell came from the tv. I immediately switched off and now end of June the tv freezes when I try to change apps through remote. I thought it’s batteries and changed them but still didn’t work. I had to turn it off and then on play again. Been 2 months only and terrible issues
No, I would not recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV I replaced was a Samsung that I have had since 2008! Yes, 14 years. So, when it quit working I purchased another Samsung. Excellent brand
I would recommend this to a friendNice TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv. As with all Samsung tv’s, the clarity is amazing. The only downside to this is the menu at the bottom. It takes getting used to.
I would recommend this to a friend- Pros mentioned:Picture quality
Horrendous Audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The second the unit was turned on I could not believe how horrendous the audio of this tv is. It is unbelievably bad. It sounds like I’m listening to a 1982 single speaker analogue radio playing in a coffee can. The picture is very good. The audio is pathetic. If I could rate just the audio it would be a 0. I’m not going to spend $500 on a sound bar for a $400 tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello DougD,
We greatly value the details you provided in your review regarding the sound quality of your new AU8000 TV. Your TV features Object Tracking Sound Lite, which tracks the action with strategically placed dynamic speakers, and Adaptive Sound, which automatically adjusts audio to enhance everything from dialogue to music and sports.
You can select a Sound Mode that you prefer for a content type or your listening environment. Go to: Home > Settings > Sound > Sound Mode
You can also customize balance and equalizer settings by going to Home > Settings > Sound > Expert Settings.
If we can help with anything else, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is poor. Almost feel like I need to purchase a sound bar just for this tv; disappointing.
No, I would not recommend this to a friendGood Value
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for the money. Note that our purchase was for an open-box product, which made the value proposition even better!
I would recommend this to a friend