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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2582 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality and ease of use of the 43" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the smart TV features, the price point, and the sleek design. However, some users have expressed concerns regarding the remote control's ergonomics and the volume control's range. A few customers also mentioned that the operating system and user interface could be improved for a smoother experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 2,582 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed my products they where great buy that i made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great exoerience with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience would recommend best buy and the people thatvtookbcare of mex

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not A Good item to Purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Item looks to be a very good deal but when you get it set up the picture is not as clear as you would expect and also the sound quality is very poor I had to install a sound system with it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Weak Speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV except for the built in speaker. Speaker is pretty weak.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect View!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was perfect!! The view, options and most of all value was simply perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for great value! Always have had good luck with samsung

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume sucks. BBB.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi,

      Thank you for purchasing the AU8000 TV and for sharing your feedback regarding the sound quality. There are several sound settings you can adjust to suit your personal sound preferences.

      Change the Sound Mode by going to: Settings > Sound > Sound Mode

      You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings

      To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:

      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
      3) Manuals & Software
      4) Warranty Info
      5) Contact Us

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Good Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv . Works as advertised. good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Master Bedroom TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for Master Bedroom TV! Would highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it so much i bought the same tv a year ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV? Wow!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I've ever owned. Now I have two of them in my home!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is not great but otherwise TV is fine. No problem hooking to WiFi.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Sahara,

      Thank you for sharing your thoughts regarding the Samsung AU8000 TV’s sound quality. To adjust the sound, we recommend adjusting the sound settings to suit your personal sound preferences. You can change the Sound Mode by going to Settings > Sound > Sound Mode.

      You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.

      To assist you with possible sound settings adjustments for a better audio experience, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech Squad showed up and set up the TV. Explained some features. Nice team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good volume, screen display also nice. This is our 5th item we've gotta from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bougbt for the additional apps like HULU, DISNEY+,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchen TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase this TV for our kitchen and it play well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice TV, poor sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice, still getting used to the navigation but that's just an adjustment. The thing I was most disappointed in was the sound. I didn't realize that because the TV is so thin, there isn't much room for speakers. I ended up buying a Bose soundbar. So all in all, my black Friday deal probably wasn't the best deal afterall.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Beba32,

      Thank you for purchasing the Samsung 43" AU8000 Crystal UHD TV and for sharing your thoughts regarding the sound quality. To tune the sound to your liking, you may want to try adjusting the several sound settings to suit your personal sound preferences. You can change the Sound Mode by going to: Settings > Sound > Sound Mode

      You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings

      To assist you with possible sound settings adjustments for a better audio experience, please reach out to us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:

      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
      3) Manuals & Software
      4) Warranty Info
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    43” Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great Samsung product. Perfect for my smaller room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KTV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent resolution and wonderful image. Nice TV set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely the perfect size for our guest room

    I would recommend this to a friend