Customer Ratings & Reviews
- Model:
- UN43AU8000FXZA
- SKU:
- 6452966
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the picture quality and ease of use of the 43" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the smart TV features, the price point, and the sleek design. However, some users have expressed concerns regarding the remote control's ergonomics and the volume control's range. A few customers also mentioned that the operating system and user interface could be improved for a smoother experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
TV review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is way better than the TV this one replaced...remote is so much easier to use also...
I would recommend this to a friend - Pros mentioned:Price
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv with options for a good price. Could use a sound bar to make better.
I would recommend this to a friend - Pros mentioned:Picture quality
Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the money. Makes a great bedroom TV with a good picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung and Sonos Deliver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and sound, love all the Smart capable features
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung flat screen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Light weight and crystal clear picture was easy to install!
I would recommend this to a friend Great size for college dorm
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my dorm room, loved the color and the user interface. Perfect for playing my video games in 4k mode. A very niche plus is the feet style, i love the metal flat feet this comes with, diffferent from those triangle style feet a lot of other TV's have.
I would recommend this to a friend- Pros mentioned:Picture quality
Nice Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! We bought this as an additional tv to our home.
I would recommend this to a friend - Pros mentioned:Smart tv
Awesome tv!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv!! I purchased Best Buy certified and it was brand new!
I would recommend this to a friend - Pros mentioned:Picture quality
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent good TV Wi-Fi is good very nice sound good
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
another satisfied customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really happy with my purchase,,,will probably buy another of the same but bigger for my livingroom! picture is wonderful and the smart tv interface is easy to use
I would recommend this to a friend Samsung Crystal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While this is my second smart TV, it takes a bit of "getting use to" Much thinner profile, lighter, sound ? (I suspect that is why stores offer "sound bars"). I like Samsung workmanship and quality.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Excellent entry level UHD TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent entry level UHD TV, using for computer monitor and for TV - chrome cast. Love how easy setup was via my Z fold 3. Enjoying UHD.
I would recommend this to a friend - Pros mentioned:Picture quality
Really Bad sound . Worst than you expect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv picture is great . However the sound quality is Pure Crap It sounds like a mono old tv fromthe 80s Yes that bad Be ready to spend in a external speakers
No, I would not recommend this to a friend - Pros mentioned:Picture quality
A Happy Samsung Customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with the TV, but it is difficult to navigate through all of the areas. I doubt I'll ever use many of its capabilities, but it has a great picture. One shortcoming is the audio. The sound level is very restricted. I finally figured out AIRTV, I love that it is integrated with Sling. I still have cannot get fox (for sports), but I have a much better result than using an indoor antenna alone. I have three Samsung televisions, so I guess you might say I am a satisfied customer.
I would recommend this to a friend - Pros mentioned:Picture quality
Kinda disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely beautiful picture. The speakers are the worst tho and its kinda slow. If you get it, get a soundbar. Thats the only way its good!
No, I would not recommend this to a friend - Pros mentioned:Picture quality
The TV I've been looking for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been looking for a larger TV than my previous one. I also wanted 4K, and have been looking for the past year. During Black Friday week, the price of this TV was down a $100 and I just had to buy it. I have had several Samsung TVs, and like the OS. The setup was easy and works with its new remote, and the old one as well. The picture is great. Its sharp and the image upscaling is terrific. The sound is clear and crisp. It sounds as good as the picture looks.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung television has great picture quality, the color is very vibrant and the sound is excellent.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Solid performing for price range but frustrating
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As far as performance the tv itself has a great picture and is very solid bang for your buck. The downside is that the UI is very slow and laggy for a brand new tv, the remote is extremely frustrating, and the inputs do not always register and take a second to be recognized by the tv. Not super substantive issues but everyday quality of life uses that are frustrating; probably will return.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi John,
Thank you for your review of the AU8000 Crystal UHD TV and sharing your experience with slow remote response time.
To optimize the smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
I hope this helps. Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Color, Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. It is so slim and the picture quality and color is fantastic
I would recommend this to a friend Poor sound system!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Before buying this smaller TV, I read quite a reviews and was concerned about the sound quality but went ahead and bought it anyway. Well, the sound did sound like it was in a tin can, or kind of like chalk on a blackboard. Rather than boxing it up and returning, I bought a soundboard/subwoofer and it made all the difference in the world. Too bad Samsung can't make this smaller 43" TV with a decent sound system.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi DeannaD,
Thank you for sharing your thoughts regarding the AU8000 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.
If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor