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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2582 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality and ease of use of the 43" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the smart TV features, the price point, and the sleek design. However, some users have expressed concerns regarding the remote control's ergonomics and the volume control's range. A few customers also mentioned that the operating system and user interface could be improved for a smoother experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 2,582 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shows look good. Easy setup. Would highly recommend. Adult shows are quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV so far. Purchased this TV for my son's room. He likes it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Audio sold separately!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks good but the sounds is crap. the speakers sound like they're inside of a tin can. i guess you do get what you pay for. that or the company decided you should watch everything with captions and on mute. I'm still going to recommend the TV on the basis that you plan ahead and buy surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Look ma no hands!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the hands free remote control best tv i ever owened

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv installed easily. We ignored the prompt to sign up with Samsung; I think that’s where the ads come from that people complain about. We’re essentially just using it as a monitor hooked up to our Apple TV and running the AT&T Stream app and it works great. Good picture and decent sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was easy to set up but did not bring in all available channels on antenna. I must need better directions than I can locate in online manual as can't find closed caption, sleep timer, etc. I have a different model Samsung in my den and it is very easy to operate.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Goodpicture,

      Thanks for your review!

      Please know that you can turn your Closed Captions on/off and change the settings such as separating it from the broadcast screen, font color, background color, size, position, language, etc. by pressing the home button and then heading to Settings > General > Accessibility > Caption Settings.

      To access the sleep timer, press the home button, then select Settings>General >System Manager>Time Sleep>Timer.

      For more help with settings or if you have any other questions, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      I hope this helps; thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent pic but sound quality a little lacking

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, but the sound is not as rich (not much bass) as our 2 other Samsung televisions. Very limited audio settings and equalizer didn't help much. You would need a surround sound system to get great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Way better than Amazon Omni

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color and brightness. MUCH better viewing angle than the Amazon Omni which I originally purchased and returned. This was $50 more but worth 3x that in picture quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV recently purchased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a good TV with a clear picture and basic features this is the TV for you. The sound is not the best but is acceptable if you adjust the settings.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv , untrained sales staff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture . Good price. But i had to do the research myself. People in the store had no idea about the technology of the tvs. Just the prices.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a very clear picture, not a big frame around it appears to have a bigger picture then my old one that’s the same size. So far very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung Crystal HD 43”TV we bought as a replacement for our master bedroom! It’s like watching the shows in 3D!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Training monitor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this on a tri-pod for customer training and works out great with my laptop presentation. Nice and clear picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its taking time to get used to it, but I now love it. The clarity and sound is great and the choice of programs is fantastic.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this t.v. except the speakers. I am going to get a sound bar to increase the volume and quality of sound. Set up was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV, Great Price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing bad I can say about this TV. Very nice, especially for the price. I would highly recommend it.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Bad audio that cannot be adjusted.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the AU8000 43" because I needed 3 HDMI ports, otherwise I would have just purchased another TU7000. The audio on this unit is so bad and there is no way for me to adjust. The EQ menu option is greyed out perhaps will be available with a future software update. The remote has a learning curve but will get used to it I'm sure. Picture is okay and is indistinguishable with the TU7000. Get the TU7000 unless you really need the 3rd HDMI port.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Micho!

      Thank you for purchasing the 43" AU8000 Crystal UHD TV and for sharing your feedback regarding the sound and image quality. There are several settings you can adjust to suit your personal sound preferences.

      Change the Sound Mode by going to: Settings > Sound > Sound Mode

      You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings

      If the picture you are seeing out-of-the-box are not to your liking, there are several picture settings you may want to try adjusting.

      You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode

      1) Standard: Is the default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Is suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.

      You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.

      To assist you with possible sound or image settings adjustments for a better audio or video experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at:

      1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV especially for the price. Nice clear picture and perfect size for where I needed to place it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This TV and vendor were a WORST buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had the TV 29 days. There is clearly a problem with the processor. It takes 3 - 5 seconds to process an instruction. Plugged in a $150 TCL TV and it processes immediately. Contacted Best Buy who did nothing but pass me off to Samsung who acted like they couldn't hear me on the phone. I'd would give 0 stars if poosible. Furious.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great value for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal for a few hundred bucks. Nice picture, nice sound and perfect fit for 3 season room.

    I would recommend this to a friend