Customer Ratings & Reviews
- Model:
- UN43AU8000FXZA
- SKU:
- 6452966
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the picture quality and ease of use of the 43" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the smart TV features, the price point, and the sleek design. However, some users have expressed concerns regarding the remote control's ergonomics and the volume control's range. A few customers also mentioned that the operating system and user interface could be improved for a smoother experience.
This summary was generated by AI based on customer reviews.
items missing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.when the person whom the gift was for, the only thing in the box was the tv and the stand. did not get the cord and the manual.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
We appreciate you sharing your feedback regarding parts missing from your 43" AU8000 TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance.
You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
We hope your issue is resolved in a timely manner.
~ Samsung Solutions
Bad service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If im reviewing the tv, its good. Costumer service was terrible
I would recommend this to a friendBrand response from Samsung
Posted .Hi Lawdog,
We appreciate you sharing your review of the AU8000 Crystal UHD TV from Samsung. I am glad to hear you are enjoying the TV. If there is anything we can do to improve your rating from a 1-star, such as help optimize the settings for your specific usage scenario, please contact us.
You can reach Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
We look forward to hearing from you.
~ Samsung Solutions