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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2582 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality and ease of use of the 43" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the smart TV features, the price point, and the sleek design. However, some users have expressed concerns regarding the remote control's ergonomics and the volume control's range. A few customers also mentioned that the operating system and user interface could be improved for a smoother experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,582 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase of a Samsung product. This tv is the perfect size for most rooms . The quality of the picture and sound makes this purchase reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture, decent navigation. The only drawback are the speakers. All flat-screens need better sound, but these are so bad, I had to buy a soundbar right away.

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Samsung is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is of great quality, as I have come to expect from Samsung. This is my 10th Samsung tv and it never fails to impress me. I highly recommend this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv has amazing quality a little slow but great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value & Picture Quality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture and Features for the price! Setup was quick & easy. I am amazed how light they are, to transport and hang on the wall!

    I would recommend this to a friend
  • Cons mentioned:
    Operating system, Remote control, User interface

    Rated 3 out of 5 stars

    Good TV, but not a Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clarity and sharpness, easy to hang on the wall using a simple mount system. Samsung user interface could be a lot better. In the rush to make everything "smaller" the human interface to the remote has suffered. "Buttons" feel fragile and it's too easy to hit the wrong thing. But if Samsung has any extra money they can put it into improving the application software and the operating system. Not real impressed with Tizen.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Paul85254,

      Thank you for sharing your review of the AU8000 Crystal UHD TV. We value your feedback regarding the Tizen platform and will share it with our teams.

      If there is anything we can do to improve your enjoyment such as helping to optimize settings for your specific usage scenario, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:

      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
      3) Manuals & Software
      4) Warranty Info
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Rated 4 out of 5 stars

    Fine TV, sound is disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is fine, remote is great, lightweight overall. My biggest disappointment is in the sound. Compared to a nearly 10-year-old Sony, the volume is weak and tinny with very little bass. That's complicated by the fact that the TV is in an entertainment center (hence the 43" size, biggest one that would fit). For my mother-in-law, it's fine, but if I had this TV I would have to add a sound bar to it to get some decent sound out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Smart tv

    Rated 5 out of 5 stars

    I choose quality over quantity, tough choice.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with the 43 inch 8000 instead of the 55 inch 7000. Size difference seemed like a huge sacrifice viewed next to the 55. Now thinking that could be a terrific sales tactic. The 55 wouldn't have fit the space as well. Happy I didn't fall for this tv display tactic. This newer version is definitely the best choice in my opinion. Taking into account that I was very close to buying the 55 inch 8000 at a considerable price difference.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv gor a great price. I live the wireless connection to the internet and sinple sincing wigh all of ny devices. Its like a giant phone. Lol.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy up. excellent quality picture even on antenna over the air programs. Samsung TV streaming a plus to the purchase. some nice programs there. In store purchase was facilitated by single available employee who was serving 3 other customers simultaneously. answered all my questions and helped me with the box while explaining technical stuff to another customer. good man. need more in store help at that store. some things just can't be purchased on line.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandmother and this tv is kinda hard to navigate the smart menu for elderly not very intuitive. But overall good quality and good picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mom loves her television!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a prolific Samsung television owner and thought it would be nice to treat mother to fine TV watching. She definitely is enjoying the picture quality of her new gift.

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 4 out of 5 stars

    Pretty good secondary TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for back porch so far. Operating system is a bit slow responding compared to our older Q80 series 65 inch. but good for a secondary Television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to quality for the price. However the mounting holes for wall mount bracket did not lined up with current bracket and had to purchase a new bracket.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Exactly as described. Great picture and connectivity to play my new xbox on. Can download all my streaming services directly to the tv.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Great TV, minor issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a great TV. Two things I wish were better: the sound isn’t great so I might get speakers for it and the remote control is weird (therefore annoying), but I’m getting used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has great picture, sound leaves a lot to be desired so we purchased a Samsung sound bar. Model: HW-S60B/ZA SKU: 6505163 LOVE THE SOUNDBAR SO MUCH WE ORDERED ANOTHER FOR 2ND TV!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Beautiful tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv thats easy to use. Takes a little longer to start uo but that happens with every smarttelevision. For the price point it is absolutely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, crap sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality for a TV of this price range. On the flip side the audio quality of the built in speakers is not very good so invest in a sound bar or some speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this TV for around a year. Easily mounted it to my wall and the picture is wonderful. Can get really loud too.

    I would recommend this to a friend