Customer Ratings & Reviews
- Model:
- UN43AU8000FXZA
- SKU:
- 6452966
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.1 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the picture quality and ease of use of the 43" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the smart TV features, the price point, and the sleek design. However, some users have expressed concerns regarding the remote control's ergonomics and the volume control's range. A few customers also mentioned that the operating system and user interface could be improved for a smoother experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Good tv good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprising quality at this price. Great color and picture quality.
I would recommend this to a friend - Pros mentioned:Price
Happy with it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a really good price. Loved it so much, I bought a 55" too
I would recommend this to a friend - Pros mentioned:Picture quality
The best value TV going at 43 inches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best in class television for your money. This TV is awesome and I've really enjoyed this purchase.,
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture. Not great sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great. The speakers are not so great. One star off for that.
I would recommend this to a friend - Pros mentioned:Ease of use
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, easy set-up. My kids watch it everyday. And i can connect to my phone
I would recommend this to a friend Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has poor sound quality. Impossible to get Best Buy to send a Geek Squad member to come out and help.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KatyB,
Thank you for your feedback on the AU8000 TV's sound quality. I recommend reaching back out to the local Best Buy where you purchased your TV to set up a Geek Squad appointment.
While you await an appointment, there are a few troubleshooting steps that can help with the sound on your TV.
First, let's make sure your firmware is up to date, as the most recent update helps with performance. To update your firmware, go to Settings > Support > Software Update. You can easily update from there if you need to.
Next, you can adjust the sound settings to suit your personal sound preferences to tune the sound. You can change the Sound Mode by going to Settings > Sound > Sound Mode.
You can customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Picture quality
Terrible sound!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality of this TV is top notch! I couldn't ask for a better picture for my bedroom TV. Voice quality of this TV is terrible. I was really looking for something simple for a bedroom TV. But needed to go back and purchase a sound bar just to tolerate the TV. If you are OK with having a sound bar attached then I say go for it. If not, I wouldn't recommend.
I would recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for purchasing the Samsung 43" AU8000 Crystal UHD TV and for sharing your feedback regarding the sound quality. Your details are important to us and will be shared with our product teams.
To tune the sound to your liking, you may want to try adjusting the several sound settings to suit your personal sound preferences. You can change the Sound Mode by going to: Settings > Sound > Sound Mode
You can also customize the sound with Expert Settings by going to: Settings > Sound > Expert Settings
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
- Pros mentioned:Picture quality
Great TV for console gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meant for my cousin and he loves it. Says it outputs a smooth and clear picture when gaming.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Went from a 55” to 43” and love it the picture quality for gaming and clarity also very thin
I would recommend this to a friend - Pros mentioned:Picture quality
1st TV Purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall picture. HD picture and great sound. It’s a great tv for such a low price.
I would recommend this to a friend - Pros mentioned:Ease of use
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new TV. Makes finding our Netflix and Prime so much easier.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Tv Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV, i love the picture quality, is the best TV ever.
I would recommend this to a friend Samsung 43” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our new TV. The size is perfect for our living room, and it is so slim!
I would recommend this to a friend- Pros mentioned:Picture quality
Love Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit has aa great picture and features, the only problem is the audio have to turn volume way up.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 4K TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture just the right size for my bedroom.
I would recommend this to a friend - Pros mentioned:Color
New smart tiv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More complicated to operate but offers more features. It is smarter than the operator. Lovely color!
I would recommend this to a friend - Pros mentioned:Price
Samsung 43" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television for the size and price. Would definitely recommend.
I would recommend this to a friend - Pros mentioned:Smart tv
My experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good smart tv Customer svc very good Would definitely recommend to friends
I would recommend this to a friend - Pros mentioned:Color
Primary Television
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color and clarity. Excellent choice for my primary television. Highly recommend.
I would recommend this to a friend - Pros mentioned:Price
Very Pleased
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I find this to be a great tv, and have purchased a second one.
I would recommend this to a friend