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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2582 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality and ease of use of the 43" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the smart TV features, the price point, and the sleek design. However, some users have expressed concerns regarding the remote control's ergonomics and the volume control's range. A few customers also mentioned that the operating system and user interface could be improved for a smoother experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 2,582 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing quality for decent price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is amazing, especially for the price. I watch TV more simply because of the quality. Would be 5 stars, but the UI for this product is not the best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Super tv with amazing features.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love this tv. Great picture, contrast, and sound. Easy set up and super smart tv features that are easy to learn/use and access. The picture is so realistic it takes getting used to! Love that the smart hub integrates many streaming sources I subscribe to so bypasses need to use Chromecast or other device thru iphone/ipad. The remote is super simple and wonderfully intuitive (though lack of myriad buttons at first had me thinking otherwise)--currently my fave remote by far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Samsung TV! Super easy setup, great built in antenna for OTA channels, beautiful color, clear as a bell picture, and it fits perfectly where I’m using it. This purchase was an open box item—Geek Squad Certified Excellent condition. It came out of the box looking brand new; plus, I saved extra due to open box. I couldn’t be happier and highly recommend Best Buy, the Geek Squad, and TotalTech membership.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 3 out of 5 stars

    Some disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has decent picture quality and was easy to set up. The sound is not very good. Our much older TV had considerably better sound

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MatthewF,

      We greatly value the details you provided in your review regarding the sound quality of your new AU8000 TV. Your TV features Object Tracking Sound Lite, which tracks the action with strategically placed dynamic speakers, and Adaptive Sound, which automatically adjusts audio to enhance everything from dialogue to music and sports.

      You can select a Sound Mode that you prefer for a content type or your listening environment. Go to: Home > Settings > Sound > Sound Mode.

      You can also customize balance and equalizer settings by going to Home > Settings > Sound > Expert Settings.

      Additionally, there are image adjustments you can make to optimize your picture to suit your preferences. Your TV has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode.

      You can also go to Settings > Picture > Expert Settings to manually fine-tune your image.

      For more help, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV, but remote is very small. Not functional for senior hands. Had to buy another remote with better size keys. Also had to purchase a sound bar for better sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality, Smart tv

    Rated 5 out of 5 stars

    Great TV!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV!!!! We put it in the Bedroom and it is the Perfect Size!!! Great Color, Sound, and Design. It is so Light!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Tv great remote very small no numbers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the t.v. the picture is beautiful. It actually lokks like the people are standing right in the room with you. The remote is a bit difficult. Its small and lightweight, not a horrible thing but it keeps getting lost in the covers. And there is no numbers i had to watch youtube to learn how to use the volume and change the channels. I still cant get tge subtitles off need to watch another video. Im sure like most things ill get used to it. It definitely wouldn't sway me from purchasing the t.v. we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is perfect to replace one that stopped working in my lanai. Picture is crisp and the sound is clear. Size is easy to see from the pool.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great attributes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the image quality is unique, and it manages to make you think that the screen is bigger, you can almost see the skin pores in people... the best so far

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Good, not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I would have expected from an entry-level model by Samsung, my first. Connectivity and picture controls are great. I don’t use the slick remote as I find it touchy and have better use of my time than to learn it and don’t use smart features as I use fire stick. With adjustment the sound is serviceable at best and picture quality is good, not great. These are the reasons it gets four stars instead of five. It’s a pricy step up to higher level models and not sure it would be worth the extra cost.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome television colr is fantastic. Not crazy about the sound but over all its a great set

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice led 4k tv, fit the room great. Very good picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price, Smart tv

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and I appreciate how slim/thin this tv is. Great price and comes loaded with useful apps.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love Samsung for TVs. Good quality and last. I have an older unit now about 8 years and no issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fantastic TV with a complete internet connection and all the apps one could want. Very thin and light so I could wall mount it by myself.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung's Quality TV Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific TV Set which has many attributes, e g ., picture and sound quality found in more expensive sets of different brands. A great value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Mediocre TV

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a let down. The picture quality is fine. Audio is not that great, to be able to reasonably hear it you need to increase the volume to 10. I have an older (non Tizen) Samsung and you can hear it reasonably well with the volume at 2. The responsiveness is not great either. Clicking home on the remote and it lags. If I could do it over again I would have shopped around some more.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best value for an Smart Samsung Tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Smart TV with a great response, Samsung has donde it again with this TV. Great quality and performance

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv you get get a very nice tv for a good price. It has a very clear picture . the remote has every thing in your hand. enjoy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great TV. Great brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set and well worth what I paid. Easy setup. I also bought a samsung sound bar to enhance the enjoyment. Great customer service.

    I would recommend this to a friend