Customer Ratings & Reviews
- Model:
- UN43AU8000FXZA
- |
- SKU:
- 6452966
Customer reviews
Rating 4.5 out of 5 stars with 2582 reviews
(2,582 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.1
Rating 4.1 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the picture quality and ease of use of the 43" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the smart TV features, the price point, and the sleek design. However, some users have expressed concerns regarding the remote control's ergonomics and the volume control's range. A few customers also mentioned that the operating system and user interface could be improved for a smoother experience.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Un friendly set up and manual. Good TV.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave only 4 stars because of the Poor Manual and Set Up. There are few loose leaf sheets as manual. Very un-friendly. Set Up is a mystery. Asks too many personal questions. TV is very good. Good screen, good sound. Fits my needs well.
I would recommend this to a friendRated 4 out of 5 stars
Good but could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay if all you want is a big TV that's pretty good res, this is great, BUT the ghosting is insane, watching MMA fights (or really any sports) is pretty hard when any quick movement blurs like crazy. Also refresh rate feels like 40hz at best.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 4 out of 5 stars
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy to operate. Only con is the sound from the tv. Added Vizo 5.1 sound bar and now it’s perfect. Picture makes some movies look like live tv.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
GREAT PICTURE! WORST SOUND!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful image, simple to use. But the sound is awful! It was so bad compared to my 8 year old LG, that I had to buy a sound bar just to tolerate it. But the visual element is AmAziNg for the money!
I would recommend this to a friend - Pros mentioned:Smart tvCons mentioned:Remote control
Rated 4 out of 5 stars
Good tv / okay remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like the tv, and the price was great. Just not a fan of the controller. It's a little unintuitive and is not backlit. But the television quality is quite nice. Happy with our purchase
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect Design
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has the best designed TVs on the market. So thin. Looks great in the room. 43" is perfect bedroom size. Picture is great. Smart features work well.
I would recommend this to a friend - Pros mentioned:Color
Rated 4 out of 5 stars
Smart TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color is so clear and natural. It’s nice and slim. The only thing I wish was a better do sound. I am going to buy a sound bar. The technician said that should help.
I would recommend this to a friend Rated 5 out of 5 stars
Serves my purpose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using as a wall mounted monitor when larger screen comes in handy. No issues at all for PC use and streaming when on break :-). The speakers are poor. Fortunately, I use with blue tooth on my PC or with the TV as well.
I would recommend this to a friendRated 3 out of 5 stars
I miss my old Smart TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The last smart TV I bought was 7 years ago & it was a SHARP brand. With my new Samsung TV, I found it frustrating & confusing to agree to so many 3rd party agreements just to set up my TV. The picture & sound on my old SHARP TV was by far better. I had to buy a sound bar to go with my new Samsung TV because it sounded like I was listening to a little portable radio. The clarity of the screen, ease of features & sound was better on my old TV. Its riduculous to have to agree to so many things on this tv just to use certain features. Its an invasion of privacy really. I just want to watch TV. This TV was a very good price but, that's about it for me. Sometimes newer, isnt better.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
An outstanding unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An outstanding unit, especially given the fairly low price. The picture is excellent in every way, and the sound isn’t bad for built-in speakers. Assembly is very easy - the legs click into place, and you are done. The remote is puzzling at first, since it has an unusual design, but using it gets easier after a few minutes. There Is one exasperating thing not directly related to the performance of the TV: Samsung’s maddening account setup procedure. Average going in circles for about ten minutes, I started over and skipped all of it. Nevertheless, a fine device, early as good as sets costing twice a much.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to setup even with the soundbar/subwoofer and consoles i had. (reading instructions needed for the soundbar). Sound was good enough even without the added speakers.
I would recommend this to a friend - Cons mentioned:Volume
Rated 3 out of 5 stars
TV Reviefw
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv, but it has quirks I don't like. It times out and goes off and more irritating it occasionally loses volume and I have to recycle it to get it back. Turning it off/on doesn't work.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi PatriciaN,
Thank you for purchasing the Samsung AU8000 TV. I’m sorry to hear you’re experiencing a power cycling issue where your TV turns on and off repeatedly.
Please try a few troubleshooting steps that may help solve the issue:
1) Check the power cable for damage and proper connection.
2) If the cable is bent, broken, kinked, pinched, pressed excessively (possibly by a heavy object on top of it), or damaged, this is likely the cause of the issue. Replace the cable.
3) If the power cycling allows enough time between powering on and off, try updating the TV to the latest firmware. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software.
If the issue persists after these steps, then the TV will likely need service. Please contact us so that we can better investigate your issue and assist you with a solution or replacement. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the 43 inch Samsung 4k smart TV. The picture is excellent and the controls are so easy to use. I do want to get an antenna to extend the opportunities of this fine set.
I would recommend this to a friend - Pros mentioned:Picture quality, Smart tv
Rated 5 out of 5 stars
Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. High resolution/ picture quality. Smart TV is a great addition. Makes watching various channels and shows much easier.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is very thin and light weight. The picture quality is outstanding. As with all tvs don't get too excited about the speakers. They are not overly impressive.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
GET IT..!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Perfect size for bedroom , kids room etc. Picture excellent Great ease of use nice layout of apps. easy to get started. Slightly more expensive than other tv's with same features.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Samsung Series 8000 Tizen Smart TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up. Found programming the remote to my current device provider a little challenging but finally got it set up. Like the slimness of the unit compared to prior model that was replaced.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Beautiful picture but poor audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture but sound quality subpar at best. Purchased a Samsung sound bar and that helped but still disappointed with that part of the tv. Would have been nice if it had better working audio control options and also RCA connections. Would have rated 5 stars, but due to the audio portion no. Audio is not consistent (particularly annoying up and down loud when watching movies) and unenjoyable even with added sound bar via optical cable. Perhaps if connected to a larger surround sound system with good controls it might overcome these issues - if that would do it, I would recommend this TV.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV with a ton of features. Super thin and lightweight too. Very clear picture with vibrant colours. A great buy for the price too.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 4 out of 5 stars
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has a great picture, removed a star because the remote is not user friendly at all. I know it’s a remote but it should be simple. It should not take a roadmap to get to where I want to be.
I would recommend this to a friendBrand response from Samsung
Posted .Hi RealBuyer!
Thank you for purchasing the 2021 43" AU8000 Crystal UHD TV and for sharing your review. Your thoughts regarding the remote are important to us and will be shared with our product teams.
Please know that many of the buttons on your remote have multiple functions. For example, the Volume button is moved UP/DOWN to adjust volume, and to MUTE the sound, you need to PRESS it in. If that same button is pressed for > than 1 second, the Accessibility Shortcuts appears. Pressing the RETURN button (looks like a curved, backwards facing arrow) returns you to the previous menu, pressing it while watching a program will take you back to the previous channel.
You can download the AU8000 TV's User Manual, e-Manual, and Quick Setup Guide on Samsung's website by clicking "Support" > "Manuals & Software" > "TVs & Home Theater" > "TVs". From there, you can select the AU8000 TV under "Crystal UHD TVs” > “A Model Lineup" and download the guides you would like. The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
Should you ever have questions or need help, please call us at:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions



















