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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2582 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality and ease of use of the 43" Class 8000 Series LED 4K UHD Smart Tizen TV. Many also appreciate the smart TV features, the price point, and the sleek design. However, some users have expressed concerns regarding the remote control's ergonomics and the volume control's range. A few customers also mentioned that the operating system and user interface could be improved for a smoother experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,582 reviews
  • Rated 5 out of 5 stars

    Samsung is the way to go

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is the only way to go - LOVE Samsung tv - Will buy again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 43" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very tinish. Sales person should have related that fact to me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent go above and beyond my expectations love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent, but needs a sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume isn’t great will need to get a sound bar. It’s great visually!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great help great product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m store associates were extremely helpful and found the best deal for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for what I use it for, tv streaming and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Slim Design and Great Picture/Sound Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the picture and sound quality from this 43" Class 8000 LED 4K TV. The setup was easy with the Best Buy essentials™ - Fixed TV Wall Mount which made this thin depth TV esthetically pleasing above our fireplace mantel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 3 out of 5 stars

    Great picture but bad sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you can want in a SMART TV. Great picture quality and sets up easy. Sound quality however is very poor. Computer speakers can deliver much better aound that what is built into the TV. Wasn’t expecting that from this brand.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Samsung,

      Thank you for your review of the Samsung AU8000 TV. We are happy to hear that you are enjoying your TVs picture quality. Samsung prides itself on high-quality products and a great customer experience. Please know we are here to help you.

      First, let's ensure your firmware is up to date. Please go to Settings> Support > Software Update. You can easily update the firmware from here.

      There are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to Settings > Sound > Sound Mode.

      You can customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.

      I hope this helps you enjoy your experience.

      If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    43" Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. Good customer service from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Au8000

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great T.V I like it a lot thanks I would also recommend this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase and tv set up received from geek squad team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Watcher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All is GOOD, I chose a great TV from the best retailer 5 STARS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the image! Best tv so far takes a little getting used to but worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How nice it is to have a TV that we can see what we desire to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung tvs, no matter which model I purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase definitely glad to upgrade from my last TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is awesome. This is my 3rd Samsung tv. Accessing my Samsung acct was a total pain so I ended up skipping. Not worth the aggravation. Otherwise tv has a great picture. I also ended up getting a sound bar because the speakers are terrible which is common for any new tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 4 out of 5 stars

    Overall great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, fantastic price, not so easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great additional set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for streaming, when you need one in another space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very convenience, great lighting, advance remote control and very modern

    I would recommend this to a friend