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Customer reviews

Rating 4.6 out of 5 stars with 486 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality and ease of use of the 43” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). Many also appreciate the straightforward setup process and the TV's lightweight design. However, some users expressed concerns about the remote control's design and the TV's brightness levels in certain viewing conditions. The TV's affordability is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 486 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound quality is great.I enjoy watching my new 43 inch Crystal UHD tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Second time buying this tv, and always pleased about that, will definitely buy them if I have to

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 6900 Series 43 ‘’

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything You Could Want & Ask For !!! I Would Definitely Give it a 10 outta 10 !!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good TV for Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good TV for the price. Picture quality is great. Sound is good. No way to connect an optical connector. Only HDMI and USB.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung brand is one of my favorite great tv picture is awesome very clear

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv....great sound and great pic.............

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so impressed with everything! The picture is crisp, and the features are plenty!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 43” tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Amazon was double the price. Picture is very clear!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv nice picture remote is kind of small keep losing it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung. Have 6 of them. The work for everything. Streaming. Backdrop. Screen mirroring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Esthetic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim looks esthetic. The TV was at a great deal during black Friday. Did not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love it, easy to set up and pictures is great!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Works well with a sound bar. The interface takes a little getting used to.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A amazing tv super good will buy again no doubt!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shouldn’t have to sign into samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is fine but the fact that you can’t use a single feature on the TV without creating and signing into a Samsung account is ridiculous and shouldn’t be necessary. On top of that, creating an account on the Samsung website “can” be a nightmare. We tried for about an hour before we got it to work, having to get countless codes sent and resent while they wouldn’t work at all. Tried 3 different email addresses before we finally got it to accept one. This is insane for a 71 year old lady to have to do just to watch her new TV.. Also - you need to turn the audio to “amplify” in order to not have to turn it up to 90 to hear it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MichaelB,

      Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.

      A Samsung Account is required for network-based smart services, including streaming apps and other smart features. If you do not have a Samsung Account, you can easily create one here:
      https://account.samsung.com/membership/intro. It’s free to sign up; terms apply.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Pro Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality TV and perfect size for the kids room!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Thanks best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great picture clear and sounds are great I'm impressed with this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv! It's an update from my previous tv!

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easey to purchase on line. Received promptly. Easy set-up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Third Time is Charm

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To make a long story short, I purchased two TVs that I had to return before I got to the third one which is now the one I have installed at home. It was frustrating to have to return the items, but the Best Buy TEAM was easy to work with and had no problems making the exchanges I was not particularly happy to have to make the trip for the exchanges, but I cannot complain about Best Buy as a company or the personnel and how they handled this. As the old saying goes, the third time is a charm.

    I would recommend this to a friend