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Customer reviews

Rating 4.6 out of 5 stars with 472 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality and ease of use of the 43” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). Many also appreciate the straightforward setup process and the TV's lightweight design. However, some users expressed concerns about the remote control's design and the TV's brightness levels in certain viewing conditions. The TV's affordability is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 472 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value I only buy Samsung TVs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money! Awesome picture always love the Samsung product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture and Quality, no issues in setup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture and Quality, no issues in setup and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Esthetic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim looks esthetic. The TV was at a great deal during black Friday. Did not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Works very well. Easy to use and delivers great results.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shouldn’t have to sign into samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is fine but the fact that you can’t use a single feature on the TV without creating and signing into a Samsung account is ridiculous and shouldn’t be necessary. On top of that, creating an account on the Samsung website “can” be a nightmare. We tried for about an hour before we got it to work, having to get countless codes sent and resent while they wouldn’t work at all. Tried 3 different email addresses before we finally got it to accept one. This is insane for a 71 year old lady to have to do just to watch her new TV.. Also - you need to turn the audio to “amplify” in order to not have to turn it up to 90 to hear it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MichaelB,

      Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.

      A Samsung Account is required for network-based smart services, including streaming apps and other smart features. If you do not have a Samsung Account, you can easily create one here:
      https://account.samsung.com/membership/intro. It’s free to sign up; terms apply.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Pro Samsung

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Samsung. Have 6 of them. The work for everything. Streaming. Backdrop. Screen mirroring.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Love the way the color dims at night. Size is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller version of 75 inch, still great quality picture and easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really nice picture at a great price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture, even nicer price. It was definitely worth the upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Pops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv fantastic picture easy to set up and sound is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv . Have had it for years now and no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 TV’s and wall mounts at Rancho Cucamonga store but had to go to Eastvale location to pickup. The store manager Mark went out of his way to help me get my order immediately upon arrival. He saw that I was disabled and retrieved and loaded my order in my car. The entire experience at both stores was outstanding, thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Barner Family

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the t.v. Merry crystal clear sounds good. Shows beautiful picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv gets the job done good for Netflix and chill and gaming

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Bay Store I highly recommend it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV, very fast delivery, very good store, Best Bay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I just need to get it mounted and it will be perfect

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    43 TV. Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung TV. Works with smartphone and very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    43 in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. Great picture quality and sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mary

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. And awesome timing on picking it up. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. This is an excellent buy for the price. I'm always very pleased with Samsung.

    I would recommend this to a friend