Customer Ratings & Reviews
- Model:
- UN43DU6900FXZA
- SKU:
- 6601392
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality and ease of use of the 43” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). Many also appreciate the straightforward setup process and the TV's lightweight design. However, some users expressed concerns about the remote control's design and the TV's brightness levels in certain viewing conditions. The TV's affordability is also frequently praised.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, would definitely buy again. Picture looks great
I would recommend this to a friend - Cons mentioned:Brightness
Cheap. Not good.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cheap and poor quality tv. Have to turn the brightness nearly all the way down to prevent the picture from white washing during bright movie scenes, and even at that, it still white washes during bright scenes. Tizen is slow and clunky feeling. Tizen os has still not improved much since my samsung tv that i bought about 9 years ago. Dissappointing. For example when starting a movie in MAX the picture quality is very poor for quite a while until it fully buffers. Also there is not an antenna input. Very poor for a Samsung. I was surprised how bad this tv really is. Not the quality you would expect from Samsung. I would definitely avoid buying this tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Chadw24,
Thank you for sharing your thoughts on the DU6900 TV’s image quality. If you’re uncomfortable with the default brightness settings, you can customize the brightness level between 0 – 50 to your preference. Go to Home > Settings > All Settings> Picture > Expert Settings > Brightness.
You can also try different Picture Modes to see which best fits your needs. Go to Home > Settings > All Settings> Picture > Picture Mode for the below choices:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
Regarding the image quality before content buffers, it sounds like it may be the internet connection! If you’re experiencing issues with the Wi-Fi connection, we suggest you try the following:
1. Use 5Ghz Wi-Fi if possible
2. Try wired LAN if available
3. Try repositioning the router so there are no obstacles between your TV and the router
4. Try running a cold boot on your TV. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
You can enable automatic updates for convenience.
Go to Settings > Support > Software Update, then select Auto Update.
I hope you can use these adjustment recommendations to help. If you’d like further help with settings, features, or functions, please reach us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
- Pros mentioned:Ease of use
Great TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy setup, quality display, and simple remote.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and slim. Picture quality is amazing! Great price.
I would recommend this to a friend Geat Deal - Clear crisp excellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to buy an affordable TV for my basement exercise room, and this was the perfect purchase. Samsung TVs, regardless of the visual technology, consistently provide integrated experience with iPhone applications and smart home integration.
I would recommend this to a friendGreat tv promo offer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got as a promo, free with purchase of a 75”. Upgraded my kids tv. She likes it.
No, I would not recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great and was timely in shipping especially with the deal I received. Im only giving 4 stars because of how it was shipped. No outside box to conceal what it actually was. But we ALL know Samsung isn't great with sound quality. Other than that, the TV is a great addition to my guest room.
I would recommend this to a friendGreat affordable kid’s bedroom TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son has enjoyed watching his YouTube shows in his bedroom, and I’ve enjoyed having my TV back haha
I would recommend this to a friendcontractor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this tv is great, it loads all the apps fast, no buffering,fit perfect in room
I would recommend this to a friendAmazing
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy pick up very helpful and pleasant employees! Tyssm
I would recommend this to a friendFirst SmartTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first tv was a Samsung and I kept it for about 12yrs, before finally deciding to upgrade. Got this tv on sale for a good price. After installing it, I noticed it had a small, black line, almost fracture like on the middle, left of the screen. While I did purchase the warranty, I decided to just deal with it because this model was no longer available new, open box or even at my local BB store anymore a week after I ordered it. While its a great tv compared to my old one, Im still kinda disappointed that its somewhat defective.
I would recommend this to a friendBrand response from Samsung
Posted .Erin,
Thank you for purchasing the Samsung DU6900 TV and for sharing your experience with your TV not displaying properly. Please try the following troubleshooting steps:
1. If any external devices are connected, check all input cable connections
2. If the issue persists, define precisely what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines.
3. Try changing channels using the remote control. Is the issue the same on all channels?
4. Press the Home button (looks like a house), select Source, and choose another input source. Is the issue the same on all sources?
5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test)
6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception
Should your issue persist, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Annoying interface; extraordinary video quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The video quality of the tv is superb. Exceeds the quality of earlier Samsung tvs by orders of magnitude. It also seems to pass higher quality audio. The setup and interface are clumsy, but the Prime and Netflix dedicated buttons qmake it convenient if you use these apps.
I would recommend this to a friendNice tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv nice pictures a lot of smart features nice
I would recommend this to a friendGreat quality for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality for price - always seem to be happy with Samsung
I would recommend this to a friendSamsung 43" Crystal UHD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It pretty cool and funny thank you it working find.
I would recommend this to a friendFast and smooth
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device is highly responsive, delivering swift performance that enhances the user experience. Additionally, the image quality is impressive, showcasing vibrant colors and sharp details that make visuals truly captivating.
I would recommend this to a friendSamsung - 43” Class DU6900 Series
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this tv and we got it at a great sale price. I ordered another one as we had two tvs go a week apart (not Samsung) and this one was still on sale! Our Samsung tvs have long outlasted the other brands we've had. We'll be sticking with them.
I would recommend this to a friendPicture perfect as always
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought another TV and received a 2nd TV this particular one. Already own 3 others one in this size and 2 more larger size. Their product is always great and durable good value for the price
I would recommend this to a friendAmazing tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It amazing fast and responsive. I love the smart features it has along with the ease of connecting to my soundbar via Bluetooth
I would recommend this to a friendgreat service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great people and great products Lately there are great crew over here
I would recommend this to a friend