Customer Ratings & Reviews
- Model:
- UN43DU6900FXZA
- SKU:
- 6601392
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the picture quality and ease of use of the 43” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). Many also appreciate the straightforward setup process and the TV's lightweight design. However, some users expressed concerns about the remote control's design and the TV's brightness levels in certain viewing conditions. The TV's affordability is also frequently praised.
This summary was generated by AI based on customer reviews.
43 in TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I like the TV. The price was good because it was free with another purchase. I have had some trouble with the apps "freezing" and I would have to turn off the TV and then turn it back on.
I would recommend this to a friend- Pros mentioned:Picture quality
Great sets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good………………………………………………………………………………………………………………………..
I would recommend this to a friend - Pros mentioned:Picture quality
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, would definitely buy again. Picture looks great
I would recommend this to a friend Geat Deal - Clear crisp excellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to buy an affordable TV for my basement exercise room, and this was the perfect purchase. Samsung TVs, regardless of the visual technology, consistently provide integrated experience with iPhone applications and smart home integration.
I would recommend this to a friendAnnoying interface; extraordinary video quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The video quality of the tv is superb. Exceeds the quality of earlier Samsung tvs by orders of magnitude. It also seems to pass higher quality audio. The setup and interface are clumsy, but the Prime and Netflix dedicated buttons qmake it convenient if you use these apps.
I would recommend this to a friend- Pros mentioned:Picture quality
Way too slow. Needs a much faster processor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I guess you get what you pay for. Whatever processor in this t v is extremely slow. The settings are difficult to use and are also very slow to navigate through. The picture quality is ok. The sound is ok. But if you're looking for a t v that responds to the buttons on the remote quicker, This Is not the t v for you.
No, I would not recommend this to a friend Love It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it I just need to get it mounted and it will be perfect
I would recommend this to a friendDecent tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv . Have had it for years now and no issues!
I would recommend this to a friendGood TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV for a good price, the Operative System isn't very nice so I paired it with an Apple Tv. it Has a good display quality.
I would recommend this to a friendHealthcare
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality viewing display choice. Love it.
I would recommend this to a friend- Pros mentioned:Picture quality
Puzzled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if this is going to be a good purchase because some times I have a thin line going from the top to the bottom of the screen shows up. Otherwise it has a good picture and operating it is very easy
No, I would not recommend this to a friendBrand response from Samsung
Posted .CarlJ,
Thank you for purchasing the Samsung DU6900 TV and for sharing your experience with your TV not displaying correctly. You may want to try the following troubleshooting steps:
1. Run a Picture Test on the TV.
Navigate to Settings> Support> Device Care >Self Diagnosis. Then select Picture Test >OK> view the test. You can select Yes if the picture looks normal, No if there is a problem with the picture, or Show again to see the picture a second time.
2. Determine if lines are appearing during the Picture Test.
Look for a line or lines on the screen during the Picture Test. If there are no lines, this means your TV is working fine. To identify and fix the issue, first, try replacing the cable of the external device that is showing lines.
- If the lines still appear after replacing the cable, troubleshoot the external device.
- If lines appear during the Picture Test, proceed to the next step.
3. Request service if lines appear during the Picture Test.
If you see lines during the Picture Test, please visit our Support Center to request service. Make sure you have the TV's model code, software version, and serial number when calling.
In some cases, lines (especially if they are black) can be caused by a cracked screen. If this is the case, it would still need service if you want to fix it. However, since physical damage is not covered by the warranty, it may be more economical to buy a new TV rather than pay for repairs and a new screen.
If we can help with anything else, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Pro
Picture perfect as always
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought another TV and received a 2nd TV this particular one. Already own 3 others one in this size and 2 more larger size. Their product is always great and durable good value for the price
I would recommend this to a friendFirst SmartTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first tv was a Samsung and I kept it for about 12yrs, before finally deciding to upgrade. Got this tv on sale for a good price. After installing it, I noticed it had a small, black line, almost fracture like on the middle, left of the screen. While I did purchase the warranty, I decided to just deal with it because this model was no longer available new, open box or even at my local BB store anymore a week after I ordered it. While its a great tv compared to my old one, Im still kinda disappointed that its somewhat defective.
I would recommend this to a friendBrand response from Samsung
Posted .Erin,
Thank you for purchasing the Samsung DU6900 TV and for sharing your experience with your TV not displaying properly. Please try the following troubleshooting steps:
1. If any external devices are connected, check all input cable connections
2. If the issue persists, define precisely what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines.
3. Try changing channels using the remote control. Is the issue the same on all channels?
4. Press the Home button (looks like a house), select Source, and choose another input source. Is the issue the same on all sources?
5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test)
6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception
Should your issue persist, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Great affordable kid’s bedroom TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son has enjoyed watching his YouTube shows in his bedroom, and I’ve enjoyed having my TV back haha
I would recommend this to a friendGood option if you're on a budget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for movie lovers in a bright room because it excels at managing glare.
I would recommend this to a friendGreat buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my daughter and she loves it. Highly recommended
I would recommend this to a friendGreat tv promo offer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got as a promo, free with purchase of a 75”. Upgraded my kids tv. She likes it.
No, I would not recommend this to a friendGreat!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid viewing experience highly recommend if you don't wanna spend an arm and leg for a tv.
I would recommend this to a friendSamsung - 43” Class DU6900 Series Crystal UHD 4K S
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was totally inoperable. Called Samsung tech support, attempted all possible solutions. Samsung advised to return for full refund and stated this was a LOW END item. I give negative stars on this item
No, I would not recommend this to a friendBrand response from Samsung
Posted .JudithF,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~Samsung Pro
Amazing
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy pick up very helpful and pleasant employees! Tyssm
I would recommend this to a friend