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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 472 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality and ease of use of the 43” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). Many also appreciate the straightforward setup process and the TV's lightweight design. However, some users expressed concerns about the remote control's design and the TV's brightness levels in certain viewing conditions. The TV's affordability is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 472 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality the best Samsung and Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tvs ........

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung tvs are great connection to phone on other level tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    The good and the bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tvn perfect price and size however, audio? Trash. You will need a sound bar for this tv.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      TKB23,

      Thank you for sharing your thoughts regarding the DU6900 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.

      You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.

      To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Rated 4 out of 5 stars

    I miss Voice assist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A voice assist would be beneficial. Other than having to truly seek for things, it is a nice TV I use antenna, and that has good reception.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with new tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and installation. Tv works well, it’s the right size for our room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product at an affordable price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use smart TV for a good price with good resolution quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has great graphics and good quality content I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great deal and buy. Gifted to my brother for his birthday to play video games.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    HDMI ports and sketchy and difficult setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The looks amazing! However, I have had issues with the HDMI ports right out of the box; sometimes they work, and sometimes they don't. I have tried multiple HDMI cords, reset the TV and still no luck. Also setting up the TV is difficult as they force you into a Samsung account.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Neoma,

      Thank you for sharing your experience with HDMI connectivity. You may want to follow these troubleshooting steps to check your connection.

      1) Power off all HDMI devices connected to the TV
      2) Disconnect all HDMI cables from the TV
      3) Power off and unplug the TV's power cord from the wall outlet
      4) Press and hold the TV power button for 30 seconds
      5) Reconnect HDMI cables back to the HDMI ports on the TV
      6) Replug the TV's power cord back into the wall outlet and check the TV.

      If you need further assistance, please get in touch with us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Get yours now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my kids and they absolutely love it would recommend for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best bang for your buck…………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tv are the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already own a Samsung for my living room now I own one in every room. I'll never buy another brand!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at an affordable price. Sound and picture quality is average.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, nice tv, easy to navigate online purchase, fast delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, particularly for the price. Great for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tv. Especially for the price. Easy set up and works as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid tv. Big fan of the interface and picture.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would ve bice to have all apps on the hone screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV. Picture and quality are awesome. Samsung is the Best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bedroom TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV for a good price. Built in xbox features are peak

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv I use it for gaming and the graphics quality is amazing and clear

    I would recommend this to a friend