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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 830 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 830 reviews
  • Rated 4 out of 5 stars

    Finally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem was delivery. Someone forgot to bring it from the Milwaukee warehouse so I had to reschedule and then wait for two weeks to finally be delivered. Once it was delivered, Ted came to do it were very helpful

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV and the Geek Squad did a great Job installing and setting it up for me. Thanks You.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price highly recommend this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me a minute on the remote (instructions), Love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for gaming for a great price! Purchased for mt nephew so he can play his video games, he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has saved my life from being late for work and reminding me of task i love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv for parents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is for our parents Samsung is very easy to use voice control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tv! Just what we needed!!! Has lots of HDMI ports!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my daughter and she is thrilled with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the exact match. Value for money product. Suitable for small drawing room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv and service was awsome there at Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Go with QLED instead

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is ‘ok”. I have Sausung QLED in all the other rooms but cheaped out on this one as it’s only a bedroom tv. Spend the extra $150 & go with the QLED Series instead if your deciding. It’s worth it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi GGP128,

      Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:

      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 3 out of 5 stars

    Sucks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit kept resetting itself and to return to the store

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi,

      Thank you for your feedback on your experience with the DU7200 TV. Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

      We hope to regain you as a customer in the future.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy for the money. I wish it came with a smaller base. The tv was for the bedroom and I had to go buy a tv stand that was wider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very helpful and knowledgeable about what i needed THANK YOU

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Picture .... but, not an OLED picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good TV for the bedroom, but certainly not the picture quality of an OLED which we have in the Living Room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart tv, Samsung is our go to option! The installation went smoothly. Thx

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nothing stands out

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love samsung tvs nothing great about this one, picture ok, tv guide great

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MichaelC,

      Thank you for sharing your thoughts on the picture quality of your DU7200 TV. I have a few recommendations that may improve your visual experience:

      Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:

      1) Standard: Default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Most suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.

      If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Jeff Holland

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying it in my RV when I'm in my recliner watching movies etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great but clerk wasn't great at talking with an older couple with little tech knowledge.

    I would recommend this to a friend