Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 830 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-830 of 830 reviews
  • Rated 3 out of 5 stars

    Bob

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this a few weeks ago. Easy install, like the sound, etc. but it’s starting to cut out every couple of hours and has to be turned off and then back on. Irritating but so far I can live with it. Hopes it’s not a sign of bad things to come.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RobertB,

      Thank you for your review of the DU7200 TV and for sharing your details of your sound cutting out.

      If the audio drop issue is happening when connected via HDMI, the HDMI cable is most likely the cause. We recommend you replace the HDMI cable with a High-Speed cable with Ethernet Channel, labeled as HEC or HEAC on the cable.

      If this is happening with TV speaker sound only, we ask that you contact us for additional troubleshooting or assistance. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s easy to set up and easy to put the stand on the bottom

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv not to fond of the style of the remote. Not enough details for older people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television for the price. Didn’t end up needing a Fire Stick. Easy to use smart interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and neat! On time and no wasted time. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eddie's t.v.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, great product. overall satisfactory price and build.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great just what i needed for my spare room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No worth the upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t be used with older players so you need to upgrade everything and then the costs are much higher

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kevin,

      Thank you for your feedback. Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.

      If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      Thanks for being a part of the Samsung family!

      ~ Samsung Advisor Samsung

  • Rated 2 out of 5 stars

    Samsun Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the 2nd, the Tv has gone out whenin 2 years. I use to swear by the Samsung brand not so much now... 43in Samsung smart TV within 5 years gone out just completely stop working!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Skylar24,

      I’m sorry to hear about the issues you’ve experienced with Samsung’s DU7200 TV. Your feedback is important to us and will be shared with our product teams.

      Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.

      Please know we are available and happy to assist you with further troubleshooting or to set up a warranty appointment. You can contact Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    sonos sound bar

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am 86 years & deaf and this sound bar is no good for me. I have to wear my hear. aid after 8pm because sound bar cuts down.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi PatriciaB,

      Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.

      1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.

      2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.

      3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.

      Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung