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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 872 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the excellent picture quality, ease of use, and reasonable price of the 43” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many find the setup process simple and appreciate the TV's size, color clarity, and lightweight design. However, some customers have expressed concerns regarding the remote control and certain connectivity aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 872 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv... clear and deep colors! works great with PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall it has been good for me after a few months and I will recommend it. Purchase a universal remote. It will be better

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was as described. Very clear picture. The set up was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 43" TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture and good quality TV. Works just right for where we needed to use it.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    TV fine/remote stinks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is a nice product. The remote control device is a sad joke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just what I was looking for, an affordable Samsung TV with very good visual quality and a very well-optimized menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 of these ans dame blackout issues. Tvs were great but didn’t last long. I expected better from Samsung. It was inexpensive, however.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy Fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and excellent TV. Picture quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most beautiful picture. The best thing you could ask for !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mkw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is great I have 3 other Samsung tv’s. One is 65” , a 75” and a 85”. All play good and purchased from Best Buy’s

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. The perfect size for the room. Good sounds quality too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. bought for my daughter’s bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Clear picture and perfect size for my room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician from geek squad was amazing! On time, great service and very informative

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv for our room. Pic quality is good. The size is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Young sales clerk saves the day.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st sales clerk was more focused on ending his shift than being helpful - 2nd clerk was a young man who gets A+ who did everything he could to help us purchase ipad -including a price match we had requested. Purchase required an authorization from manager - that individual fumbled thru the process until the clerk assisted, never engaged with us while we were right in front of him. Always buy electronics here because of the service - just a little below par this time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality & value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality & value! Samsung is a solid brand. I also bought a 55".

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not what Samsung Smart TV's used to be.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning an older model Samsung Smart TV, this newer one pales in comparison. I have the option unchecked to start previous activity upon turning on the tv. It only works if you unplug the tv for 30 seconds before it. It doesn't easily find my network drive or devices and play videos from it. You have to get another app in order to do this, and it's a pain to navigate. I purchased an LG tv around the same time and it pulls videos from my network devices with no issues. I likely won't purchase another Samsung tv, and may switch to LG in the future.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DanielleS:

      Thanks for sharing your experience. I'm sorry that your experience fell short of expectations.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.

      Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      At our company, we value our customers' concerns and opinions above all else. It is your feedback that motivates us to continuously improve our services and products. We hope to hear from you.

      ~ Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My review of the Samsung DU7200 TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent TV great picture , very pleased with the set !!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung products ....great tv for the guest room.

    I would recommend this to a friend