Customer Ratings & Reviews
- Model:
- UN43DU7200FXZA
- |
- SKU:
- 6576342
Customer reviews
Rating 4.6 out of 5 stars with 872 reviews
(872 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the excellent picture quality, ease of use, and reasonable price of the 43” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many find the setup process simple and appreciate the TV's size, color clarity, and lightweight design. However, some customers have expressed concerns regarding the remote control and certain connectivity aspects.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. If you are looking in this price range and like the size, don’t over think it. Just buy it and move on. You’ll be pleased.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture - sounds is good as well. Nice dize
I would recommend this to a friend Rated 5 out of 5 stars
TV Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for the bedroom. I love it Bluetooth wireless.
I would recommend this to a friendRated 5 out of 5 stars
Great TV used as excellent work/personal monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new computer monitor and wanted an upgrade. Sales person was a huge help in guiding me on features, quality, and price. A+ experience through and through.
I would recommend this to a friendRated 5 out of 5 stars
Tizen for the win
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 4k UHD TV for my small work out room in the basement. The Samsung tizen os is super intuitive to operate and I was able to load all my apps that were not already loaded with ease.
I would recommend this to a friendRated 3 out of 5 stars
Review is my TV, not Samsung in general
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is about my recent purchase only. I have had 5 Samsung tv's and all excellent quality and reasonably priced. I bought this TV for one dedicated purpose. It's in bedroom and I turn it on when I go to bed and set sleep timer for an hour. I put it on prime video for 2 reasons, I can have the closed captioning larger (important to me) and no ads. Here is the problem. This TV don't like prime video. It grays out and will do nothing until I disconnect power and restart. Dont happen every time but 3 to 4 times a week. Since this is the only purpose for this TV I am not happy about it. Again I do not think Samsung quality has slipped but I think quality control might have been on a break when this one went down the assembly line.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JackW,
I'm very sorry you are experiencing issues with the Prime app consistently crashing on your DU7200 TV. Please know we are here to help and have a few suggestions.
First, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue.
Please also make sure your TV is running the latest firmware version. Go to: Settings > Support > Software Update.
Next, you may want to delete the Prime app and reinstall it.
I hope these tips help improve your streaming experience. If you need further help, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Rated 5 out of 5 stars
Crystal UHD
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV wouldn't purchase another brand. Samsung delivers the best quality!
I would recommend this to a friend- Cons mentioned:Remote control
Rated 3 out of 5 stars
Mediocre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent TV for the price, weird remote and screen is a little dark.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Skoog,
We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung DU7200 TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
great service
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great service and delivery, on time and advance communications were spot on.
I would recommend this to a friendRated 5 out of 5 stars
Very nice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! The employees are so kind and they help quickly
I would recommend this to a friendRated 5 out of 5 stars
Great Purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson went out of his way to help us and explain the differences in TV’s. Plus he helped us pick out a sound bar. Best Buy is our favorite electronics store!
I would recommend this to a friendRated 5 out of 5 stars
here for the Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This T.V. has been real good so far and al the apps it has too. I am ready to purchase another one the 65 inch for the living room i am replacing an original inch t.v love samsung products.
I would recommend this to a friendRated 2 out of 5 stars
App troubles
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an okay TV. I’ve had recent issues with Hulu and Sling loading. With Hulu, I’d get an error message on a white screen three times so far. I thought it was an internet connection, turns out it’s not. With the help of my internet service provider, they helped me troubleshoot the problem. This morning, Sling wouldnt load. Same error message, just like with Hulu. Unplugging the TV is the only way to correct the problem. It’s annoying. If the problem persists, I’d need to call Samsung directly. Thinking of getting a new bedroom TV and ditching this one. Would not recommend to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jill,
Thank you for reaching out. If apps are not working correctly, we recommend first checking for firmware updates on your TV. Go to Home > Settings > Support > Software Update. If you do have the latest firmware, then you can next try a cold boot. To do so, hold down the Power button on the Samsung TV remote until the TV turns off and then on again. This should take about 5 seconds.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
Samsung TV's are great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Samsunf TV in 3 years. When needed to replace a 8 year old TV, I knew it had to be a Samsung.
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV with Samsung plus I’m able to watch lots of free channels on the ship for deployment
I would recommend this to a friendRated 5 out of 5 stars
Heart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv works well. I am pleased with the installation from the Geek Squad. Thank you Geeks!
I would recommend this to a friendRated 5 out of 5 stars
Great TV for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. Best Buy tried to upsell me on something 300 more glad I saved the money. An excellent TV for the price
I would recommend this to a friendRated 5 out of 5 stars
Awesome tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv as a birthday gift for our son and we are happy with the purchase !! It was to Easy set up with apps etc .
I would recommend this to a friendRated 5 out of 5 stars
NewTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new TV. The only issue if I knit pick is the remote control— sometimes you really have to work at changing channels.
I would recommend this to a friendRated 4 out of 5 stars
Board Failure in less than 2 months
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased at the end of december 2024 just for the control board to fail by mid February. Samsung was very helpful and quickly sent service technicians out to fix the tv, but still frustrating.
I would recommend this to a friend
















