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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 852 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the excellent picture quality, ease of use, and reasonable price of the 43” Class DU7200 Series Crystal UHD 4K Smart Tizen TV (2024). Many find the setup process simple and appreciate the TV's size, color clarity, and lightweight design. However, some customers have expressed concerns regarding the remote control and certain connectivity aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 852 reviews
  • Rated 5 out of 5 stars

    here for the Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This T.V. has been real good so far and al the apps it has too. I am ready to purchase another one the 65 inch for the living room i am replacing an original inch t.v love samsung products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NewTV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new TV. The only issue if I knit pick is the remote control— sometimes you really have to work at changing channels.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little tricky to set up but like it. Couldn't get it to pair with my existing sound bar so have to turn sound up more. Especially love the sleep timer which I didn't have on my previous TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome grandma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his new T.V. because he was able to downloan his xbox v pass and play with no console..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great irem

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome. Resolution. I will well in my space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson went out of his way to help us and explain the differences in TV’s. Plus he helped us pick out a sound bar. Best Buy is our favorite electronics store!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    43 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv. Only problem is the top of the screen is dark when first turned on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tv

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such good quality mine recently had broke and I got this one and I’ll be back for another one when I need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and user friendly television. Connectivity between devices is seemless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    why can't I just connect my HDMI device without needing to "set up" the connection? Can't we just plug something in and it just works?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Workout room TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for streaming in our workout room. Fit perfectly on wall mount and easy to hang.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. Arrived on time which was the main reason I purchased it from BB

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung is Sam-dumb y’all

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV gets the job done. I bought it for a bedroom in my house and we have had it for less than a year. However, Samsung, as expected, releases many updates that have slowed the TV down significantly. I do regret purchasing it as the slowdown is pretty bad for a brand new product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ultimatron:

      Thank you for sharing your experience with us. Samsung is dedicated to delivering the highest quality product experience, value, and service. Your feedback will be passed along to our product and customer care teams.

      Should you ever have questions or need help with your DU7200 TV, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    TV good buy for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to navigate the remote and sync'd well with my cable system. It could use a slightly better sound system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung uhd 43 inches.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am noy happy with color of my new samsung tv. Compared tonmy old samsung tv its not true face colors. I thought about returning it but didn't want the hassle. Very disappointed. I will never purchase a uhd tv again. My old tv was 17 years old until she finally wenr out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Larry72,

      We appreciate your feedback on the picture quality of Samsung’s DU7200 TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
      • Standard – Ideal for general viewing
      • Dynamic – Brighter and more vibrant for well-lit spaces
      • Eco – Optimized for energy efficiency
      • Movie – Best for viewing in low light
      • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

      You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

      If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear display, accurate colors and highly responsive user interface

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features of Samsung! Just what we needed for our space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    custom installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good TV TV very good if your in need for a less expensive but reliable TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast response with 0 delay, honestly one of my favorite tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tv for my small son

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how I can control it from my phone. So if his volume is too loud, I can turn it down from my phone. Or if it’s bedtime, I can also turn it off from my phone if I notice he turned it back on.

    I would recommend this to a friend