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Customer reviews

Rating 4.6 out of 5 stars with 5168 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Hisense TV for its exceptional picture quality, easy setup process, and reasonable price point. Many users have praised the TV's size as being just right for smaller spaces like bedrooms. While some users have experienced minor issues with the remote control, durability, power, and short lifespan, the overall positive feedback suggests that the Hisense TV offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 5,168 reviews
  • Rated 4 out of 5 stars

    great size for bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, love the features. Easy to navigate the Smart features. But size of picture will not adjust the cut off edges. I am going to see what can be done about it. I read the manual & also searched online, but problem is not resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first Smart TV this was a great selection. Not only can I access all my streaming services, but the TV Plus feature allows my family to watch things we may never have seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsungs are wonderful smart TVs

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is usually my 1st choice when it comes to televisions. I have a Samsung SmartThings network at home and this was immediately added with almost no effort

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a creat tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased another brand about two years ago. one day it decided to work no-longer. We purchase this tv to replace the failed one and we couldn't be happier wit our new tv performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this tv for this price we definitely are happy this brand is gread we used other brands and definitely and happy we this purchase we bought tv every year this is my experience

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good pic - doesn’t stay connected to wifi

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung apps are well tested and work well. Very good picture for its price. Looses connectivity to WiFi between uses. May have a bad WiFi card but haven’t had it checked out yet.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      NewAlbanyCTO:

      Thank you for purchasing the Samsung 43” NU6900 4K Smart TV. I am sorry to hear that you are experiencing WiFi connection issues.

      Your router location and distance from the TV are important considerations -- having them both on the same floor with minimal interference blocking the signal (like a wall, etc.) will improve connection. You may also want to try wired LAN, if possible, since the connection will be faster and more reliable.

      Please reach out to us for further assistance. You can contact Samsung Customer Support at:
      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or email:  http://www.samsung.com/us/support/contact
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513

      The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/

      Have you registered your new Samsung TV with us? If not, we invite you to do so at:  https://www.samsung.com/us/support/register/, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Solutions Samsung

  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Slightly disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV doesn’t have 5g and the remote is not like any of my other Samsung’s which is very bulky and too many buttons. I like simple. It’s not a bad cheap tv. But I expected more from Samsung.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Would not Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could shop for a TV again, I would not buy this TV. It's kind of slow and buggy loading certain apps. It also has this annoying TV Plus app that it automatically starts playing when it turns on and it is very difficult to get rid of. I think you should be able to have more control over what your TV is playing. Other than that, it's pretty good. It has a nice picture. If I could go back in time, I would return this TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the 4K UHD for Xbox One gaming. Detail is spectacular. Only suggestion is if Samsung could make the screen more durable. This unit replaces one my grandson threw a toy at.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid 4K display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid UHD display. You’re not going to get deep blacks like some more expensive models, but the quality is wonderful for the money. I recommend turning off the motion smoothing, which gives you a more natural looking picture

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv for any Samsung lovers

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear image, able to smart mirror my galaxy phone Lots of options via internet, and able to pick and choose apps to install and uninstall Just wish it had a blue light filter option or carried it on from the phone mirror

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice features. Good picture. Poor Sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an entry level 4k tv this is a good bargain. Lots of features packed into the interface to use Netflix or your other favorite streaming device. Sound is not great and needs help with a sound bar to match the quality of the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been thrilled with this TV, just as we have been for all our past Samsung TVs. For us, they've all been plug & play with my a little tweaking of the sound. Perfect Picture!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Unbelievable value !!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this Samsung television as a replacement. With the great pricing from Best Buy, and the terrific features, this is one of the most watched in our home! We are never disappointed by Samsung. R. Arnold Mt Top, PA

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed how easy this tv is to connect using wi-fi to tune into all the channels available through my cable provider without a box and Without the hassle of cables. Great tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not the best picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was not completely happy with the picture. tried different setting's, but could not get it better. looked on line for settings, but could not find this models settings. Just seems a little washed out. Other than that, all is fine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to get picture to fit screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficulty getting picture to fit screen apparently because of an issue with DISH. Stumped geek and took two people from DISH to fix it. Other than that issue, love the tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice TV, especially for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't found anything to complain about with this tv. While it can be a little slow at times when using the smart apps, I can't expect a ton for the very low cost. The kids play xbox on it and we've not seen any issues at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV, was lied to about features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to my local best buy looking for a 4k TV for my spare room. I narrowed my search down to the tv and another 4k tv that was 199 at the time. I chose the Samsung over the other because I was lead to believe this model has the Apple TV app and it’s what sold me on it. The Best Buy employee me assured me that this model was one with the app. Take it home set it up and update it...no Apple TV app. Contact Samsung and they just tell me they will look into it. So I spent an extra $80 bucks for a feature the tv doesn’t support. If I knew that at the time I would have bought the $200 tv with the same features instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Affordable 4k TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv all around. Prefer this one than roku tvs. The menu is nice because it won't change the channel from what you are doing.

    I would recommend this to a friend