Customer Ratings & Reviews
- Model:
- UN43NU6900FXZA
- SKU:
- 6268402
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Hisense TV for its exceptional picture quality, easy setup process, and reasonable price point. Many users have praised the TV's size as being just right for smaller spaces like bedrooms. While some users have experienced minor issues with the remote control, durability, power, and short lifespan, the overall positive feedback suggests that the Hisense TV offers great value for its price.
This summary was generated by AI based on customer reviews.
Not bad for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display on this tv is great for my PS4 Pro however it has issues with staying connected to the WiFi.
No, I would not recommend this to a friendNo Longer a Fan of Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE SOUND IS AWFUL! Horrible buzzing and crackling sounds with background noises and music. If the TV comes with speakers, they should work. Period. I shouldn't have to purchase a sound bar in addition to a TV equipped with speakers. I purchased two of these TVs yesterday, and I will be returning both of these TVs today.
No, I would not recommend this to a friendBrand response from Samsung
Posted .theninabean:
I am very sorry to see that you had audio issues with the TV making buzzing and crackling sounds and have returned it.
Should you ever decide to purchase another Samsung TV and run into issues or have questions, please know that we are always here to help and can be reached at the following:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the inconveniences you had, and hope that we will regain you as a customer.
- Samsung Solutions
One year in
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok tv....it would be great but the only downfall is sometimes the sound goes in and out.
No, I would not recommend this to a friendWouldn’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Subpar product, there are plenty of other options with way more features for the same price or less.
No, I would not recommend this to a friendWell
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is nice. But the speakers are badly placed to the rear that its difícult to hear.
No, I would not recommend this to a friendgood installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the installers of new TV took too little time explaining important aspects of the new remote control
I would recommend this to a friendBrand response from Samsung
Posted .wittgenstein:
Thank you for purchasing and reviewing this Samsung 43"NU6900 TV. I am sorry to see that you had trouble with the remote functions.
Here is the link to the downloadable eManual that include the remote diagram and a detailed step-by-step guide (page 38):
http://downloadcenter.samsung.com/content/UM/201901/20190102114948285/ENG_US_KM2ATSCN-3.0.4.pdf
I hope this eManual provides all the information you are looking for.
Should you need further assistance with features or usage, please do reach out to our Customer Service via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Dissapionted.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV for about 3 days now. Picture quality is fair, the biggest issue is the auto dimming. Even when all the Eco power saving options are off. The screen dims when dark scenes come on screen. It is extremely noticeable when it switchs from dark to light. This makes it extremely difficult to calibrate color, brightness and contrast.
No, I would not recommend this to a friendOk tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The interface on the tv isn’t very user friendly in my opinion. Visual quality is great though!
No, I would not recommend this to a friendTv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, but the sound and picture needs to be a bit better.
No, I would not recommend this to a friendEasy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy hook up and set up. I'm not very pleased with the picture overall. Picture could be clearer
No, I would not recommend this to a friendPretty good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, some issues with connectivity to the wifi and the samsung accounts but overall good.
I would recommend this to a friendDied after one month of use
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a Black Friday deal for a room that was undergoing renovations. Since there was a time delay, it ended up sitting in the box for over a year. We were finally able set it up in February 2020. At first everything seemed fine. Then after a little over a month, it simple stopped turning on. (We tried searching online for possible solutions as online reviews show the power source seemed to be a problem with this particular model). So it is now over the manufacturer's warranty and we did not purchase the extended warranty from Best Buy. So we are basically out our purchase price of $279.00. With all the positive reviews, I was expecting a much higher quality product from Samsung... certainly more than a months worth! Lesson learned...don't just look at all the positive reviews. Study the negative ones as well! Don't be dazzled by a high star rating!
No, I would not recommend this to a friendNice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice 4K tv with a reasonable price. I would recommend in a room not to be your main room
I would recommend this to a friendtv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't unboxed the tv yet. if it doesn't work I will return it to you. thx
I would recommend this to a friendWasn’t to impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Usually Samsung makes good quality electronics but I wasn’t satisfied with this product
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bamm:
I am very sorry that this TV has not lived up to your expectations and that you find the image quality unsatisfactory.
This 43" NU6900 is a Smart 4K UHD TV, delivering 4x's the resolution of Full HD, while also being able to upscale non-4K TV content to 4K using Samsung's powerful UHD engine.
So that we can better assist you with interface concerns and display adjustments for your particular usage scenario, we ask that you please contact us and speak with a Samsung Customer Service representative. You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you.
- Samsung Solutions
Tv is good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like my purchase. A little rough in the beginning but in the end it got corrected.
I would recommend this to a friendBrand response from Samsung
Posted .Jahlion21:
I am sorry to hear that you had trouble with your Samsung 43" NU6900 TV.
If you ever need assistance with the TV, please contact Samsung Customer Support and a rep will be happy to assist you:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Too soon to tell
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine now, but it is brand new. How long will it last? Don't know yet.
I would recommend this to a friendPicture, clarity isn't as good as I hoped
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just don't see a great difference between my old Vizio model and the current one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Stewie:
I am very sorry to see that you are not completely happy with this Samsung 43" NU6900 TV.
So that we can better understand your usage scenario and assist you, please contact Samsung Customer Support via any of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the disappointment and hope that we will hear from you soon.
- Samsung Solutions
Washed out looking picture.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Colors aren't very vivid no matter the settings you adjust, clarity and definition are so-so, and it's not 120hz but 60hz, don't let the 120hz motion rate naming scheme fool you. As for the rest of the TV like Smart Hub and the tuner I don't use them and can't really comment on them as I use it as a monitor for my PC.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TheHeroYouHate:
Thank you for your review of this 43" NU6900TV. I am sorry to hear that you were not happy with picture quality.
Please know that Samsung Customer Support is always happy to assist you with image quality adjustments tailored to your preferred viewing experience. We can be reached via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/TVs/bd-p/tv
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Good TV with less connectivity options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The display was good but with limited connectivity options. But still a worth buy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SenthilSKP:
I am glad to see that you are enjoying the picture quality of the Samsung NU6900 Smart 4K UHD TV. This model delivers millions of hues, high dynamic range for depth and vibrancy, 4x the clarity of Full HD, and super smooth video quality.
I am sorry that you found the number of inputs to be lacking. Your thoughts on this will be shared with our product team.
Should you ever need help with using this product or have questions, please do reach out to us at any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thanks for choosing Samsung!
- Samsung Solutions