Customer Ratings & Reviews
- Model:
- UN43NU6900FXZA
- SKU:
- 6268402
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Hisense TV for its exceptional picture quality, easy setup process, and reasonable price point. Many users have praised the TV's size as being just right for smaller spaces like bedrooms. While some users have experienced minor issues with the remote control, durability, power, and short lifespan, the overall positive feedback suggests that the Hisense TV offers great value for its price.
This summary was generated by AI based on customer reviews.
suits the purpose as extra tv for 3 season porch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.clarity is basic and suits purpose for what was needed in 3 season porch
I would recommend this to a friendok tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ok tv not really what I was looking for but will do I guess.
No, I would not recommend this to a friendStopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although everything with this television was great, after about a week it stopped working. Tech was supposed to come out and look at it but never followed up. Going to have to lug it back to the store for a replacement. Maybe I just got a lemon.
I would recommend this to a friendBrand response from Samsung
Posted .Dinahmite:
I am very sorry for the issues you have encountered and understand your frustration. Your user experience is very important to us and will be shared with our teams.
Should you wish to check the status of your repair or need any further assistance, please contact us:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, my apologies for the inconveniences you have had. We do hope to hear from you.
- Samsung Solutions
Picture quality was less than expected.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was hard to see at 45 degree angles. Good Samsung smart integration.
I would recommend this to a friendDisappointing tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted an LG but gave samsung a try after the sales guy talked me into it, plus I saw positive reviews on this. Picture looks ok if you can get an App to work. Sling tv freezes and prime video does not even load a movie. Taking this back. I waited a bit to see if the problem would go away turning it on and off and waiting a few days but no luck. Do not get this tv, apps do not work properly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Pdiace:
I am very sorry that this TV has not lived up to your expectations and that you were having app issues with your NU6900.
Should you ever decide to purchase another Samsung TV and run into issues or have questions, please know that we are always here to help and can be reached at the following:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Your thoughts are very important to Samsung and will be shared with our internal teams.
- Samsung Solutions
A very good TV that unfortunately doesn't last.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV during Black Friday sale on Nov. 24 of 2018. Fast forward one year later to Black Friday on Nov. 29 of 2019, the screen has stopped working. It appears that the back-light that keeps the screen lit has malfunctioned so now all I see is a black screen. I'm very disappointed since Samsung products usually work very well but this is the second Samsung TV that I am having issues with. I will have to purchase another TV but will not be picking up another Samsung model unfortunately. The TV was good while it lasted.
No, I would not recommend this to a friendThe tv is ok...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price range, the tv is ok. It meets the standard of expectations for the price. But if you need great stronger visual screen? Go OLED. This tv looks great overall and performs, but is not as bright as OLED. if you can afford the price range? Go OLED. avoid this.
No, I would not recommend this to a friendGreat TV for Office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my home office and the HDR is great for presentations.
I would recommend this to a friendBrand response from Samsung
Posted .MadinVistaNOHONOR:
Thank you for purchasing this Samsung 43" NU6900 TV for your home office. I am glad that you are happy with the experience.
If you ever have questions or need assistance, please know that Samsung is always here to help. You can reach us via any of the following options:
1) 1-800-SAMSUNG
2) LiveChat or email: http://www.samsung.com/us/support/contact
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Clear pictures
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really Wish I could find a wireless mouse that is compatible with my Tv .
No, I would not recommend this to a friendUp in smoke after 13 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review being submitted 13 months after purchase. Turned TV on today and started smoking. Would not turn on after incident. Did not purchase protection plan unfortunately. Past return period and the 1 year manufacturer's warranty by a little over a month. Have purchased several Samsung products over the years and still have very first flat screen purchased which was a Samsung that works fine. Would definitely NOT recommend this product! Great while it worked but, now just garbage. No luck from either Best Buy or Samsung when trying to get them to replace it since manufacturer's warranty expired 10/18/20. Last Samsung product I will purchase and more than likely will not purchase replacement from Best Buy.
No, I would not recommend this to a friendVery basic features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not so happy with this purchased the quality is not what I expected.
No, I would not recommend this to a friendYou must use 2 remotes!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv, nice holiday sale price, ease of set up, but the remote!! This version of tv is not compatible to use as your only universal remote like the other Samsung I have. Somehow that wasn’t quite explained in the manual. I hate using 2 remotes! I’m going to pack back up and take back...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Moetown:
Thank you for your review of this Samsung 43" NU6900 TV. I am sorry the remotes were the reason you have returned your TV.
Your overall customer experience feedback is important to us and will be shared with the product team.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact our Customer Support via any of the below options
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Again, my sincerest apologies. We hope to regain you as a customer in the future.
- Samsung Solutions
Good, but not enough!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good, except this TV doesn't support all streaming apps.
No, I would not recommend this to a friendDecent quality, but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason the picture is slightly blurry when watching sports.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Sand020:
I am very sorry to hear that you are experiencing blurry image quality while watching sports.
So that we can better understand your usage scenario and assist with settings, please contact Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you.
- Samsung Solutions
- Cons mentioned:Internet connectivity
‘This TV dose not support 5Ghz WiFi!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV dose not support 5Ghz WiFi!. Very disappointed! 4K TV now day’s should be able to see and connect to and 802.11ac router. Or at least 802.11n 5ghz. The TV only is able to see 2.4 802.11 Huge mistake by Samsung.
No, I would not recommend this to a friend Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this tv for my workout room. See tv while on the threadmill
I would recommend this to a friendGood price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall works okay, sometimes it can be slow when switching apps.
No, I would not recommend this to a friendGood for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A plane good, dont expect any spectacular for this price
No, I would not recommend this to a friendBrand response from Samsung
Posted .JCdeltoro:
Thank you for sharing your feedback with us on this Samsung 43" NU6900 TV.
If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact Samsung Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The image y very good but access for connections it’s so poor
No, I would not recommend this to a friendBad colors on scream
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad image but colors and ugly controller too expensive
No, I would not recommend this to a friend