Customer Ratings & Reviews
- Model:
- UN43NU6900FXZA
- SKU:
- 6268402
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Hisense TV for its exceptional picture quality, easy setup process, and reasonable price point. Many users have praised the TV's size as being just right for smaller spaces like bedrooms. While some users have experienced minor issues with the remote control, durability, power, and short lifespan, the overall positive feedback suggests that the Hisense TV offers great value for its price.
This summary was generated by AI based on customer reviews.
Wouldn’t buy again.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Repeatedly the sound shuts off or gets distorted. Must re source to TV to get the sound back.
No, I would not recommend this to a friendNu6900
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not the picture quality I was expecting. Returned it for a 7100 model and am very satisfied.
No, I would not recommend this to a friendNot worth what I paid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor sound. Have to unplug and plug back in to turn it on if not used for a couple of days
No, I would not recommend this to a friendBrand response from Samsung
Posted .Shooky10:
Thank you for sharing your user experience with the Samsung 43" NU6900 TV. I am sorry that you are not completely satisfied with its sound performance.
To assist you with possible sound settings adjustments for better audio experience, please contact Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Samsung Solutions
I expect more
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv looked good at the store, it has a great display and live tv. But the audio is horrible!
No, I would not recommend this to a friendDo NOT buy!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a SMART TV that you can use WITHOUT a firestick, roku, etc. this is NOT IT!!! Almost EVERY app I've tried to use (Directv Now, Hulu, etc.) has the OLD APP / SOFTWARE and CANNOT be updated!!! I would definitely return this TV if I could. DO NOT BUY!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Subira:
Thank you for choosing the Samsung 43" NU6900 TV. I apologize for the issues you are having with the apps.
Please give us the opportunity to troubleshoot and resolve your disappointment, by contacting us via any of these options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We look forward to hearing from you.
- Samsung Solutions
- Cons mentioned:Remote control
Missing parts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv but missing tv stand screws and remote control
I would recommend this to a friendBrand response from Samsung
Posted .September1970:
I am sorry to hear that your Samsung NU6900 TV did not come with screws and a remote control.
Please give us the opportunity to troubleshoot towards a solution.
You can reach Samsung TV Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Samsung Solutions
idiots run best buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have reviewed this purchase 3 times already. Read it and leave me alone!!
I would recommend this to a friendnot that great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have a fit to screen option which makes everything get cut off.
No, I would not recommend this to a friendgreat Delivery time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband set up the tv and when he hooked up the wires and connections he turned the tv on to find half the screen had a picture and the other half had black and whit streaks on the screen, took it back and exchanged it for another tv.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Db521:
I am sincerely sorry for the unfortunate experience you have had with your NU6900 TV.
If you should ever have questions, concerns, or need assistance with your replacement TV, please reach out to Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thanks for choosing Samsung. We appreciate your feedback.
- Samsung Solutions
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very unreliable - totally Un heard of from Samsung but this tv is awful
No, I would not recommend this to a friendBrand response from Samsung
Posted .NaNa:
I am very sorry to see that you have encountered issues with this 43" NU6900 TV. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
For further assistance or begin warranty service, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Samsung Solutions
Poor Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture tends to blur a lot. It is especially bad when watching sports.
No, I would not recommend this to a friendOk beginner 4K tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So, it took me 3 hours to update the tv with hardwire Ethernet cable
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gtevolution:
I am sorry to hear that it was quite a process for you to update this Samsung NU6900 TV.
Should you need further assistance or have any questions and concerns, please know that Samsung is always here to help. You can reach us at either of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Solutions
Unstable product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen freezes even in the replacement TV. Planning to return the TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rahul:
I am very sorry to see that you have encountered issues with this TV. Please give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back your Samsung NU6900 TV with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or begin warranty service, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We look forward to hearing from you soon.
- Samsung Solutions
Poor picture quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is promoted as a 4K UHD LED, but the picture is very faded and blurry. Much worse than my previous Samsung 32 inch 1080p LED that I purchased 6 years ago. Extremely disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mark:
I am very sorry to hear that you are experiencing blurry image quality.
So that we can better understand your usage scenario and assist with settings, please contact Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you.
- Samsung Solutions
No 5g
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't understand why samnsung does not put 5g on all the new TVs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mudcon:
Your experience is very important to us and we will share your feedback regarding 5G with our product team.
Should you ever need assistance or have questions with using this 43" NU6900 TV, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for choosing Samsung.
- Samsung Solutions
Only last 2 1/2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is really horrible and the screen went after only 2 1/2 years of minimal use. The part to fix the tv was $60 more than the actual cost of the tv. Giant piece of junk. Save your money and buy an LG or a Visio.
No, I would not recommend this to a friendOverall poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture wasn't supurb, operating system is poorly configured with multiple ads, requires a form of card on file to use online services, and the wifi card has a weak receiver.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gainesville:
I am very sorry that this TV has not lived up to your expectations and that you find image quality unsatisfactory.
Please reach out to us so we can better understand your usage scenario and better troubleshoot your issues.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you.
- Samsung Solutions
- Pros mentioned:Ease of use, Picture quality
Very pleased with this tv!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our 3rd or 4th Samsung. The picture is phenomenal; check out a 4k video online, it's stunning on this tv. Easy to use navigation and settings. I've noticed no flaws in the picture that others mention with other TV's (fading around the edges or corners, shimmering, bright spots, ...). The tv seemed to 'learn' shortcuts just as I did while learning to navigate it. Huge value for the price, IMO. The internal speakers sound tinny and occasionally fuzzy but I, like many, have given up on high expectations from the little, internal, down and rear firing speakers on flat screen TV's. Video and features are their strong point. A $100 (on sale for less) sound bar totally transformed the sound experience. I'm considering picking up a second tv of this make and model; it's a keeper at our house.
I would recommend this to a friend does not help me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not help at all in extending the range of my wi-fi
No, I would not recommend this to a friendNice TV but lousey Spectrum App.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think the tv is fine but we bought it because of the installed Spectrum App ... Sine we’ve had it, it hasn’t been used much because Spectrum can’t get the App for the UHD TV working properly .... very frustrating. Considering a return and purchase of a non-UHD TV ☹️
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jack:
Thank you for choosing the Samsung 43" NU6900 TV. I apologize for the issues you are having with the Spectrum app.
Please know that Spectrum released an update for their app (Ver 9.3.0) on Sep. 17. This new version should resolve your app issues. Your NU6900 should have automatically updated the app, but, if you need assistance with checking for the latest version, please contact Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thank you for taking the time to share your user experience. We greatly appreciate your feedback and purchase.