Customer Ratings & Reviews
- Model:
- UN43NU6900FXZA
- SKU:
- 6268402
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Hisense TV for its exceptional picture quality, easy setup process, and reasonable price point. Many users have praised the TV's size as being just right for smaller spaces like bedrooms. While some users have experienced minor issues with the remote control, durability, power, and short lifespan, the overall positive feedback suggests that the Hisense TV offers great value for its price.
This summary was generated by AI based on customer reviews.
Great price for Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is fine but the volume sounds bad on this tv.
No, I would not recommend this to a friendEx Samsung enthusiast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not very jazzed about this. Been a life long Samsung user, but because of this television I will be spending my hard earned money with another company from here on out.
No, I would not recommend this to a frienddisappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wireless internet unable to connect only with cable
No, I would not recommend this to a friendWorst TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is TV is worst item I have ever purchased with bestbuy. I always love Samsung products but this one is a waist. In 7 days in a week, it may work 2 days. I just wish I put Geek quad protection on. Waist of my money.
No, I would not recommend this to a friendBox came with dent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got as gift. I have not opened the box yet. Broke?
No, I would not recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Remote control
Good entry level 4k HDR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is very good, especially with HDR content. On 4k UHD it can be difficult to see a comparison with 1080p for a screen this size (43 inches). Remember when it comes to 4k UHD bigger is better. That being said some of the picture settings need fine tuned to not look over exposed or too bright. But, after a little fidgeting I was able to get a more than acceptable picture. This doesn't bother me due to my experience but may annoy someone with less video tech experience. Sound is about on par for a TV of this price and is perfectly adequate for normal TV watching. If you want to get a good movie or game experience consider hooking it up to a good home theater system with a subwoofer, as the bass is severely lacking. I also noticed a rather large variation in volume at times when commercials would come on causing me to scramble for the volume button on the remote. Speaking of the remote... It seems Samsung has spent little time refining their remotes over the past 6 or 7 years as the one included is visually identical to my previous 1080p Samsung 39 inch model. Where I would like to see them improve is to ditch the IR style remote and progress toward RF for ALL of their TV lines. It can't be all that expensive to do since both of my inexpensive streaming modules include RF remotes. And speaking of streaming. The included streaming apps were just as fast and responsive as the ones included on my Fire TV Stick 4k. Kudos to Samsung for that as many other TV's and smart HT devices seem to struggle with it. Overall, this was a very good purchase for me and my family especially for the price I purchased it at (well under $300). It's far from perfect but it does the job exceedingly well for it's price point.
I would recommend this to a friend Worst tv ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to restart this t.v. On a daily basis. I’ve called Samsung twice for a 45 minute technical support bunny hole. I’m taking it back it’s a peice of junk
No, I would not recommend this to a friendBrand response from Samsung
Posted .Unhappy:
I am very sorry to see that you had issues with the NU6900 TV
Should you ever decide to give Samsung TV's another try and have issues or questions, please know that we are always here to assist.
For your convenience, you can reach Samsung Customer Support via any of the below options:
1) Pnone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to regain you as a customer in the future.
- Samsung Solutions
Worst TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.constantly had to unplug and replug this thing in (about once every other week) for it to work. It died after having it for 1.5 years. Black screen and no help from Samsung. Will not purchase from them again.
No, I would not recommend this to a friendGreat tv for small kids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv sucks for adults,I though the tv was like my Samsung 6500 series but the 6500 has more options than the 6900 more tv inputs,wireless capabilities just better all around.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bill:
I am very sorry to see that you were not completely happy with the NU6900 Samsung TV.
So that we can better understand your usage scenario and assist you, please do reach out to us at any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Your thoughts on user experience are greatly appreciated and will be shared with our teams.
- Samsung Solutions
Blown speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture however out of the box the speaker is blown. Very distorted and crackly. Now i need to take it back to the store. I will tey another one because it has all the features i wanted, just hope this was a fluke.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JCRR1:
I am glad to see that you are pleased with the overall picture quality of our NU6900 Series TV, but had an unfortunate issue with the speaker.
Should you need any assistance once you receive your replacement TV, please know we are always here to help and can be reached via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Also with your replacement TV, we invite you to register your new Samsung NU6900 at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Samsung Solutions
OPEN AND TURN ON AS SOON AS YOU GET
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I GOT THIS TV AND RECENTLY OPENED IT TO USE AND GUESS WHAT ID DOES NT WORK AND BEST BUY WILL NOT TAKE IT BACK GOOD LUCK
No, I would not recommend this to a friendWill not turn on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good little tv until it would not turn on, two months after warranty expired. Samsung might be resting on laurels. Repair more than new tv. I plan to buy a different brand next.
No, I would not recommend this to a friendBroken TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv at a Best Buy outlet to find the screen and an indent mark in it. Already got rid of my old tv so just dealing with it
No, I would not recommend this to a friendTV mistake
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horribly tv. Will not buy again or recommend to an enemy. Cheap parts. Seems like it was just put together to make money and break on you.
No, I would not recommend this to a friendnot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to be used as a computer monitor and had issues with the aspect ratio when trying to play 1080p games on a 4k t.v it has limited setting to help solve this problem so I retured the t.v.
No, I would not recommend this to a friendBrand response from Samsung
Posted .bigdaddy:
Thank you for your review of this Samsung NU6900 TV.I am sorry to hear that it did not work out for you.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to purchase another Samsung TV and run into issues or have questions, please know that we are always here to help and can be reached at the following:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the inconveniences you had, and hope that we will regain you as a customer.
- Samsung Solutions
Crap tv and service
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst TV ever and i tryed to get it fixed and still till this day the tv is still not working correctly. Will never buy this brand or geek squad protection.
No, I would not recommend this to a friendLasted 6 months
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a Christmas present for my mother. Six months later, the tv is dead. No longer turns on. Now to start the process of dealing with Samsung on their disappointing product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jeepitman:
I am sorry to see that you are having issues with this Samsung 43" NU6900 TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Our warranty process is efficient and easy:
1) Once you contact and inform us that you need to process an RMA, we will email you an RMA form.
a) This form will ask for your contact info, reason for repair, and a copy/photo of your receipt/bill of sale (if possible).
b) Please email us back the completed form and proof of purchase.
2) Once we receive your completed RMA form, we will email you your RMA Ticket Number. If you are within the U.S., you will also be emailed a UPS label to send us your monitor for assessment.
3) You should receive your repaired or replacement unit within 5-7 business days from the date you shipped us back your original unit.
If at any time you wish to check the status of your RMA, you can contact Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Samsung Solutions
Samsung customer support or
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv worked perfectly for a few days before screen went black. Came back on shortly after and repeatedly did this. Called Samsung and they said to return and are having problem with unit...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Justaman:
Thank you for purchasing the Samsung 43" NU6900 Series TV. I am sorry that you had issues and required warranty service.
If at any time you wish to check the status of your RMA, please contact Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
dead 2 months after purchase & set-up by geeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would not recommend samsung tv's - poor quality manufacturing caused new tv to breakdown 2 months after purchase. purchased replacement and engaged geeks to set-up replacement.
No, I would not recommend this to a friendBrand response from Samsung
Posted .truthseeker1:
I am sorry to hear that you are experiencing issues with your 43" NU6900 Samsung TV.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please reach out to us so that we can provide troubleshooting or begin warranty service via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Solutions
Broke after a year and a half
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought this was a great TV, until I turned it on today and it literally just died, we’ve had it for a year and a half. Not worth the money at all.
No, I would not recommend this to a friend