Customer Ratings & Reviews
- Model:
- UN43NU6900FXZA
- SKU:
- 6268402
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Hisense TV for its exceptional picture quality, easy setup process, and reasonable price point. Many users have praised the TV's size as being just right for smaller spaces like bedrooms. While some users have experienced minor issues with the remote control, durability, power, and short lifespan, the overall positive feedback suggests that the Hisense TV offers great value for its price.
This summary was generated by AI based on customer reviews.
Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My smart TV is the dumbest I’ve ever had. It doesn’t support the xfinity app as advertised and must be remotely reset every time I turn it on. I want my money back!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Unhappy:
I am sorry to hear that you are experiencing issues setting up the Xfinity App and needing to reset your NU6900
Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We look forward to hearing from you.
- Samsung Solutions
- Pros mentioned:Ease of use, Picture quality
Great TV for Great Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is really great for the low price. The picture quality is really good, it was easy to set up, and it's nice to be able to watch Netflix and YouTube without having to use a secondary device. The sound isnt too bad but would recommend a sound bar, which I think is common for most TVs. It does black out for a few seconds on menu screens (has only happened when browsing through Netflix menu) but no issues with that happening during shows or videos. Also this model is much lighter than the last Samsung I had (which lasted almost a decade), so would feel more comfortable if I wanted to mount it to the wall. I would recommend this TV as being completely worth the super low price.
I would recommend this to a friend Returned product for credit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung would not register product with excuse that it is over 3 years old and it was purchased outside the United States. Must be a black market TV.
No, I would not recommend this to a friendHate it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate Samsung products. I have to unplug TV everyday for it to work. Some apps like HBO does not work all the time on this TV.
No, I would not recommend this to a friendBad tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad tv. Had for less than 2 months and the picture went out and then the voice. Called Samsung and they gave me the price of the tv
No, I would not recommend this to a friendDo not buy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away from this TV! After less than 6 months use it gave out a loud “pop “ and died. Total waste of money!
No, I would not recommend this to a friendLooks decent but not the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the TV's not the best it can be. Visual quality is very blurry and pixilated and the remote sensor is terrible
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Sharp picture quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good. Excellent picture quality. Amazing Sound. User frielndly in built Apps
I would recommend this to a friend Broke after 6 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke after 6 months of use. second Samsung TV in 1 year. they are beginning to suck.
No, I would not recommend this to a friendpoor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.since I bought this tv I had so many problems with it. this tv is definitely black Friday tv. not worth the price
No, I would not recommend this to a friendDied at 1.75 yes old.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even two years and it just died. Literally watch TV and it shut off and won't turn back on.
No, I would not recommend this to a friendSound went out within 4months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv purchase, junk. Never purchase another. And this review thing is also terrible. Be better bestbuy
No, I would not recommend this to a friendBad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the tv for a bedroom and when we plugged it in and turned on there was a flashing bar at the top of the screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .David:
Thank you for purchasing the Samsung NU6900 TV. I am sorry to hear that you are experiencing issues.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please give us the opportunity to assist you by contacting Samsung Customer Support via any of the following options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Solutions
Christmas Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my husband as a Christmas gift and it has not been used as yet. I cannot do a review as yet.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Shorty:
Thank you for purchasing this Samsung 43" Class NU6900 TV.
If you should ever have questions, concerns, or need assistance, please reach out to Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Thanks for choosing Samsung.
- Samsung Solutions
Streaming poorly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a flicker aostart up and very slow streaming even with direct conect
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nastakingdav:
I am very sorry for the streaming issues you have encountered with your 43" NU6900 TV
The quality of the streaming content depends largely on the speed of your internet, as most content providers have adaptive streaming that will automatically adjust the image quality based on the network bandwidth.
Please give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/TVs/bd-p/tv
If you have not already done so, we invite you to register your Samsung NU6900 at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
- Samsung Solutions
Good price bad tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was great at the beginning but in less than 2 years, the thing lost picture. Not worth it.
No, I would not recommend this to a friendDisappointed Customer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television died August 2021. 2nd Samsung that broke within 3 years.
No, I would not recommend this to a friendNEVER BUY A SAMSUNG or FROM BEST BUY they SUCK
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV melted best buy would NOT take it back or credit my Best buy credit card!!!
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Ok! this tv has one major flaw but i know a fix!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.(read bottom for fix) So let me start off by saying i bought this on black friday beacuse i bought an xbox one x and i wanted to play in 4k. At first it was amazing. (great picture you just have to enable hdr 10 and etc on devices) Of course you need to set it to your preferred picture settings like any tv. The menu can be annoying at first but like anything you will figure it out and get use to it! so the major flaw is that after a couple months of owning it i came home one day after work and i clicked the power button on the tv, the red light turned off and stayed off. i thought like everyone ok maybe its the outlet and etc. anyways i ended up taking this thing apart and testing the panel the power supply everything! and it was all tip top after fiddling around with the tv open it would eventually turn, but be super hot super quick. i thought hell let me update the firmware real quick and i did. TV worked great all day turned it off and guess what? it wouldnt turn back on. i gave up for months and just used my old tv before realizing that i invested several hundred dollars and i was determined to get it to work! OK so after that long story the fix is; to fix if the tv is not turning on and showing no picture or the the power button blink 3xs in a row or something like that. FIX: it has something to do with the HDMI inputs and the tv's feature to auto turn on when you turn a device on (which its never done for me but apparently thats a thing) all you have to do is turn on your device (xbox,fire stick,roku, etc) and keep switching the dang inputs and pressing source on your remote. (remember that when the tv red light is off the tv is on so make sure the red light is off) just keep switching those inputs while devices are on and finally the red light will go solid. Now on the remote click power! it seems to happen when i manually hit the power button on tv. there is an issue with the software and it bugs out (i think) but dont be me and take your tv apart a million times only to scratch the ribbon cord by the power button... it always works for me and there is others that explain it better but i had to do a lot of digging before i found that answer. a lot people will tell you that the panel is bad or the power supply or this or that. i guarantee you its not. just switch the hdmi ports while the plugged in device is on, and try unplugging it and plugging it back in and press power as soon as that red light appears! good luck
I would recommend this to a friend I Hate them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.3 overpriced pieces of junk!! Bought more expensive to stream Spectrum and the app constantly drops!
No, I would not recommend this to a friendBrand response from Samsung
Posted .edoody:
I am very sorry to see that you are having some issues with the Spectrum app.
Please know that Spectrum released an update for their app (Ver 9.3.0) on Sep. 17, which your NU6900 should have automatically uploaded.
However, if you are still having issues with Spectrum, please know that Samsung Customer Support is here to help, and can be reached via any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We look forward to hearing from you.