Customer Ratings & Reviews
- Model:
- UN43NU6900FXZA
- |
- SKU:
- 6268402
Customer reviews
Rating 4.6 out of 5 stars with 5168 reviews
(5,168 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.3
Rating 4.3 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Hisense TV for its exceptional picture quality, easy setup process, and reasonable price point. Many users have praised the TV's size as being just right for smaller spaces like bedrooms. While some users have experienced minor issues with the remote control, durability, power, and short lifespan, the overall positive feedback suggests that the Hisense TV offers great value for its price.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great color!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this tv for a little while now and it is very nice. Great color!
I would recommend this to a friendRated 5 out of 5 stars
Solid TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Go to tv. Have had it going on 5 years and no plans to replace it.
I would recommend this to a friendRated 3 out of 5 stars
Just under 6 years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this since November 22nd, 2018. Has had its issues, but now the tv will not allow my to access the home menu. So after 6 years, i have to get a new one.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good for the money but...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got one as a pre XMAS gift. Great basic TV for the money. BUT There are a few bodies buried in this TV. It has a good picture all though limited picture settings. No GAME or SPORTS setting. You have to dig deep in the picture setting and do manual changes like "Jutter" setting if you want to watch fast sports. I could do the firmware update over wifi but make sure you have the store show you how to get to the update screen. Not hard, but...The biggest gripe I have is that if you want to stream from a website like NBCSPORTSGOLD, it will freeze up in four mintues. Samsung admits the onboard browser doesnt have enough flash memory so you have to stream from one of the many bloatware apps. It does seem to stream Youtube well. And that is one of the bloatware apps. BTW, the apps appear anytime you change a setting and you have to hit the home button to make them go away. If you want to just watch a dvd and feed the player into an HDMI port, this tv looks great for $279. Fast sports? WATCH ONE IN THE STORE WITH THE SPORT YOU LIKE FIRST. And make sure you have a plug in keyboard to use to set up the TV cause you are NOT gonna like the on board keyboard.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Treat to the eyes!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My friend suggests me to get 4K uhd when I was looking for a larger screen size. I went for this one as it was under my budget compromising the screen size. But I am greatly satisfied with the display and took off all other wants . The smart view from mobile casting is an added advantage. I totally love it !!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
No Hulu support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV so far with price and picture quality. If you use Hulu to stream live TV though, it does not work, A known issue that Samsung admits , not sure if they are fixing or not. OK if you are using an apple TV but wont support it with the Smart Hub
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Quality & Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First TV I’ve boughten for our bedroom and I could not have made a better choice!!! Perfect size not too big, not too small, and the 4K quality is amazing! Would definitely recommend!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 3 out of 5 stars
Good TV for the size
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great and the setup was super easy. The only thing I don't like is this model TV is not able to download a particular app for watching christian movies which is slightly disappointing. Hopefully they will include this TV on the next software update
I would recommend this to a friendBrand response from Samsung
Posted .Ezryder:
Thank you purchasing and sharing your review of the Samsung 43" NU6900 TV. Your feedback is very important to us and will be shared with our product team.
If you ever need assistance with the TV itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv Is pretty good i got it about four years ago and the quality has not dropped. Can’t say much about sound quality because I purchased it with a Samsung sound bar.
I would recommend this to a friend - Cons mentioned:Volume
Rated 4 out of 5 stars
good bang for the buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was a decent TV for the price but the volume seems to max out at a certain level and even though the number gets higher, the volume gets no louder.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
First 4K TV purchase.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really surprised with quality of picture. Purchased for another place we have. Big step-up from my main 1080p TV at home.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Bad Reviews are WRONG.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IF you know how to set up the TV, it is terrific. Good sound, great 4k TV. Only thing missing is a third HDMI port, newer WIFI technology, bluetooth, and the shading. However, for the price, this is to be expected.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
DO NOT BUY THIS TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this TV on Black Friday and picked it up the following day. We took it home and started setting it up. The picture was nice and clear and the set up was quick. However -- just as we were settling into some Jeopardy on Netflix -- the TV's screen turned black and then turned itself off and on. This happened 5 times in the next 10 minutes, while I was on the phone with Samsung. The Samsung CS person said to take it back and exchange it for another one, not even trying to help us trouble shoot. Now, I wouldn't give the TV a 1-star for an unlucky defective product ...but when we took it back to Best Buy, we saw SIX OTHER PEOPLE returning the same exact TV (specifically the 43 inch one). Samsung is making a cheaper product and there are serious issues with it. We exchanged it for the 43 in. LG and it seems to be working well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Catherine:
Thank you for your review of this Samsung NU6900 TV. I am sorry you experienced issues with this TV and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support by any of the below options:
1) Phone: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger:  http://m.me/samsungsupport
4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the inconveniences you had, and hope that we will regain you as a customer.
- Samsung Solutions
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great 4K TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first 4K TV. it is being used in my Kitchen and I am quite happy with the picture. it is very vivid. I am using with a TV stand
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My old LG died and I went and looked at this Samsung, so happy great picture and easy set up.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
It's Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like it so far, no problems. It's great. Vibrant colors, the speakers are surprisingly decent. The brightness is also pretty good.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
good buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent choice works very well in bedroom used with sound bar
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, nice picture quality, and a good price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 2 out of 5 stars
Great tv, Hulu a let down
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this tv and specifically asked the Samsung representative at the store if this model ran Hulu Live, which he said it did. I also have the Samsung 8 series which does run Hulu Live, so I believed him; which unfortunately was incorrect. The tv has a great picture, I prefer it's operating system, but it only provides Hulu (not Live). I spoke with both a Hulu and Samsung rep, and they had to timeframe for an updated Hulu app. Both said it was dependent on the developer and that I should contact them. So while I prefer my Samsung products, this tv will be returned for a different one.
No, I would not recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Volume
Rated 2 out of 5 stars
Will not buy another Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv great picture quality but had two issues. At one point, the tv wouldn't stay on. I would turn it on and it would turn back off. This went on for about a week but fixed itself as I was about purchase another. Then about a month later, the volume would go to zero on it's own for no treason. Glitches I can't deal with.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mickdog3434:
I am very sorry for the issues you have encountered with your 43" NU6900 TV. I understand the frustrations and the inconveniences this has caused. Please contact Samsung Customer Support so that we can better investigate your issue and assist you towards a resolution or replacement.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV at:  https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
- Samsung Solutions





