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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5168 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers admire the Hisense TV for its exceptional picture quality, easy setup process, and reasonable price point. Many users have praised the TV's size as being just right for smaller spaces like bedrooms. While some users have experienced minor issues with the remote control, durability, power, and short lifespan, the overall positive feedback suggests that the Hisense TV offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,168 of 5,168 reviews
  • Rated 1 out of 5 stars

    Unable to register

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV will not turn on (black screen). Bought it in Nov of 2018. Went to register it for warranty repair and says it is older than 3 years or was bought overseas. Second Samsung to go bad. Cannot recommend this TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy, bad capacitors.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung LED TVs all have a bad capacitor, it will die within 3 years. Do not buy, or at least pay the extra $$ for the extended warranty. Samsung will do nothing for you. Horrible TV for what you pay for.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Blake:

      I am sorry to hear that you are experiencing a capacitor issue with your Samsung 43" NU6900 TV. I see you have posted similar reviews to multiple Samsung TV models.

      So that we can better help you with the actual model you purchased, please reach out to Samsung TV Support at:

      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger: https://www.facebook.com/samsungsupport

      4) Twitter: https://twitter.com/SamsungSupport

      Samsung is committed to providing the best possible product experience, quality, and value. We back this TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller like Best Buy.

      We look forward to hearing from you.

      - Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    Garbage!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly disconnecting from network, probably not a good idea to sell a "smart tv" that has connection issue. And samsung is silent about the problem! If i could give this zero stars I would.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sony4life:

      Thank you for purchasing the Samsung 43" NU6900 TV. I am sorry to hear that you are experiencing connection issues.

      So that we can better troubleshoot this issue and provide steps towards a solution, I invite you to please contact Samsung TV Support via any of the below options:

      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      If you have not already done so, we invite you to register your new Samsung TV at:  https://www.samsung.com/us/support/register/

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.

      - Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    Great TV but with a powering up issue.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good TV'. However, it has a major issue of not turning on and having to constantly unplug it and plug it back in for it to turn on. I am considering to return this TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    4 months already not working

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv 3 months ago, Already not working. Checked everything the samsung support asked me to. The power will blink, but screen stays black, don't waste your money on this tv.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dustin:

      I am sorry to hear that you are experiencing issues with your 43" NU6900 Samsung TV.

      Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.

      Please reach out to us so that we can begin warranty service via any of the below options:

      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.

      - Samsung Solutions Samsung

  • Rated 1 out of 5 stars

    black screen of death

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backlight stopped working after 4 years, turned off at night no problem black screen in the morning when turned on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Already in the Trash

    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is 12 months. Picture started to loose brightness after 13 months. By 14 months the TV was not watchable. JUNK!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My 1080P Vizio Is Better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible, Would Not Recommend To Anyone, The Price Demonstrates The Quality. Cheap.

    No, I would not recommend this to a friend