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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1314 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.1 out of 5 stars

  • Sound Quality

    Rating 4.0 out of 5 stars

  • Brightness

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the exceptional picture quality, easy setup process, and affordable price of the 43" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR. Many users are impressed with the vibrant colors and sharp images, while others appreciate the user-friendly interface and value for money. However, some users have concerns about the viewing angle and sound quality, with a few reporting issues with short lifespan and screen problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,314 reviews
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome I am very please with the quality and price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good but havn't watched it much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't watched it much just got cable installed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really like Samsung products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alfredo did a great job installing our new items! I'm a big fan of Samsung products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item and the functions it comes with can not complain love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Family Loves it. The TV's HD clarity is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV for anyone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this television and you won't be sorry. GREAT!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to work.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to adjust and work. Sound could be a little better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was bought as a replacement and we are pleasantly satisfied with out purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent choice so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    happy with the choice of tv - only thing I would improve is the sound quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice picture when viewing from some angles.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are off when viewing this television from some angles.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HDMI3 (ARC) issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 43" TV in mid February 2019 and the identical 50" model in May, along with two sound bars in April. The TV's HDMI3 (ARC) connection to the Samsung HW-K460/ZA sound bar is not working properly. For the first 10 days the tv remote would turn ON the sound bar, now it only turns it OFF. The sound bars both work perfectly with the Samsung 50" TV, and both remotes work perfectly with the 50" TV. Changing to the Digital Audio cable and setting the sound bar setting to Auto Power On did not solve the issue either. I have spent several hours on online chats and on the phone with both Best Buy and Samsung. The TV is past Best Buys 15 day return policy, so I am stuck with the manufacturer warranty, or paying Geek Squad $99 to diagnose the issue. Samsung has told me 1) replace the HDMI cable and 2) reset both the tv and sound bar. Neither option has solved this issue. Samsung's online forum has dozens of complaints on this issue and it does not appear Samsung has a solution. I am looking to replace my two main TVs in my family room and game room, and due to this issue, it surely will not be Samsung equipment.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m satisfied with my purchase of this Samsung TV. Excellent product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this not satisfied and unfortunately going with a higher model

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Comcast/Xfinity for every room

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these in the house because they support the Comcast/Xfinity app. They are good TVs for bedrooms and the kids, but not a true high-end picture like you get with OLED.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice TV however I would recommend to get the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV however I would recommend to get you some tube

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Picture isn't that great - especially from side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Granted, I'm not on cable anymore and my streaming service is very poor. Also, this set wasn't that easy to set up. I still don't know how to easily pull up YouTube when I turn it on. I have had older Samsung Smart TVs and they were much easier to figure out and also had a better picture.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      consumerinaz,

      Thank you for your review of the NU7100 TV. I am sorry to hear that you were not completely happy with the experience.

      Here is a link to the eManual, where you will find detailed information of viewing options and smart features on page 78-91:
      http://downloadcenter.samsung.com/content/UM/201805/20180530102420977/ENG_US_KM2ATSCN-2.0.0.pdf
      Our customer support representatives are always happy to assist you with feautres or usages. Simply contact us via one of the following options:
      1) Toll-free calling: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to hear from you soon.

      - Samsung Ambassador Samsung

  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be hard to figure out on the smart t.v.. overall good tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the a second place to watch our favorite shiws

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    43" Samsung- so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up and am very happy with it thus far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent 4k tv that gets the job done in a thin package .

    I would recommend this to a friend