Customer Ratings & Reviews
- Model:
- UN43NU7100FXZA
- SKU:
- 6202108
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 3.9 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality, easy setup process, and affordable price of the 43" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR. Many users are impressed with the vibrant colors and sharp images, while others appreciate the user-friendly interface and value for money. However, some users have concerns about the viewing angle and sound quality, with a few reporting issues with short lifespan and screen problems.
This summary was generated by AI based on customer reviews.
not as good as in store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great, sound bar not nearly as good as it was in store
I would recommend this to a friendGreat Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All my TVs are now Samsung, I love the brand. Realiable
I would recommend this to a friendGood tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded to the next series from the last one I had
I would recommend this to a friendBeautiful Picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This television has excellent color and picture clarity
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with our TV purchase. Great quality.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Skin color is a little pale. Xxxxxxxxxxxxxxxxxxxxx
I would recommend this to a friendgreat tv for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.RCA plugs for older equipment makes it hard for me
I would recommend this to a friendGood Televison for my home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a satisfactory television choice for my home
I would recommend this to a friendnice tv for home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice, works well, and has nice features...........
I would recommend this to a friendGreat for the price!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't beat the price for a quality 4K television..
I would recommend this to a friendScreen scratches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this open box TV thinking nothing should be wrong with it. It wasn’t till couple weeks later I realized the screen was all scratched up. Luckily it’s not visible when the TV is on. Don’t buy open box item unless you inspect it very carefully.
No, I would not recommend this to a friendGood Picture and nice looking tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend Samsung products. Good reputation.
I would recommend this to a friendBad choice for wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Confirmed with Samsung this tv does not support 5GHz wireless networks. It does connect to 2.4GHz networks. 5GHz support was dropped in several 2018 models. Better check before you buy!
No, I would not recommend this to a friendBrand response from Samsung
Posted .RAB123,
Thank you for sharing your thoughts on the WiFi network feature.
Your user feedback is very important to us and will be shared with our TV product team.
Should you need assistance with features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport
Or find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513.
- Samsung Ambassador
disappointed...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have to sit several feet back and directly in front of tv for full UHD effect. B/W contrast is not great and not consistent. Similarly, sound varies from program to program and needs continual adjusting... and very poor thruout at low volume
No, I would not recommend this to a friendBrand response from Samsung
Posted .amyg:
Thank you for your review of the Samsung NU7100 TV.
I am sorry to see that you are not completely happy with the image and sound quality.
So that we can better assist you with step-by-step setting adjustments, I invite you to please contact Samsung Customer Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/TVs/bd-p/tv
We hope to hear from you soon.
great picture quality, poor sound system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.returned for a different brand, that cost less and had a better sound. most tv's are hooked up to sound bars on display. ask to here the tv without the sound bar. It should have a descent sound quality without the bar.
No, I would not recommend this to a friendBrand response from Samsung
Posted .breeze:
I am sorry to see that you returned this TV due to dissatisfaction with the sound quality.
Please know that the NU7100 features 20W 2CH Dolby speakers with various sound modes and adjustments to meet your audio preference.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with picture or sound adjustments, please know we are always here to help.
You can reach us at:
1) Phone: 1-800-SAMSUNG (ask for TVs)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/TVs/bd-p/tv
We hope to regain your interest in the future.
Not as great as my other Samsung TVs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have gone with sales person’s recommendation and bought the Sony. This TV is so blurry from the side and color/picture is strange. I always found Samsung products to be exemplary but this one, not so much.
No, I would not recommend this to a friendGood, not great
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine - solid for the price. Lacks feature to integrate with wifi sound system that isn’t Samsung, like Sonos.
I would recommend this to a friendPicture good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would be a great tv if it didn’t turn on by its self. It is scary to hear voices in my living room in the middle of the night only to find my smart tv decided it wanted to turn on by its self.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Bought two sets, Audio?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these sets. Like the picture quality but audio is only fair. Why do you need to buy sound bars to increase the quality on these TVs?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Morgan,
The NU7100 TV features 40W 2channel integrated speakers. It also offers Audio Return Channel (ARC) support, which allows TV's with ARC capabilities and capable devices to transfer audio back and forth using one HDMI cable.
The surround sound support of DTS premium sound 5.1 and Dolby Digital Plus optimize the sound for TV from sources like Internet movies and music, connected PCs, smart phones and tablets.
To better assist you with possible sound settings adjustments for better audio experience, please call Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact us via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook messenger at: http://m.me/samsungsupport
Or find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513.
Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.
-Samsung Ambassador
Nice TV But a few drawbacks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have the 50 inch TV in this same model. It is fantastic. We decided to get the 43inch for another room. It doesn't look any different than the regular HD TV..... we are really disappointed
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Hi krissy,
The viewing experience of the 43 inch should not be that different than of the 50 inch NU7100 TV, as they both are true 4K TVs with same feature sets.
Please give us the opportunity to assist you with image quality adjustments by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
Or find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513
We look forward to hearing from you.
- Samsung Ambassador