Customer Ratings & Reviews
- Model:
- UN43NU7100FXZA
- SKU:
- 6202108
Rating by feature
- Picture Quality
Rating 4.1 out of 5 stars
- Sound Quality
Rating 4.0 out of 5 stars
- Brightness
Rating 3.9 out of 5 stars
Customers are saying
Customers often highlight the exceptional picture quality, easy setup process, and affordable price of the 43" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR. Many users are impressed with the vibrant colors and sharp images, while others appreciate the user-friendly interface and value for money. However, some users have concerns about the viewing angle and sound quality, with a few reporting issues with short lifespan and screen problems.
This summary was generated by AI based on customer reviews.
I liked the tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not too picky when it comes to picture quality so I can’t comment on it too much. To me it did it’s job, but after 4 years of use one of the backlights went out on me. Most likely due to keeping the tv on overnight while sleeping.
I would recommend this to a friend- Pros mentioned:Picture quality
Setup issues, Auto motion plus
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a great picture, but out of the box a feature called Auto Motion Plus located in"expert picture settings" is activated. We found that it caused video to judder or be jerky on some programming. Just the opposite of what it is supposed to do.Fortunately we found how to turn it off. Samsung tech no help. Also the ambient light sensing had to be turned off as it would cause the picture to be too dark.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Topher,
Thank you for bringing your concerns to our attention.
We value your user feedback on the Auto motion plus and will share it with our product team.
Should you need assistance with any other features or usage, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport
Or find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513.
-Samsung Ambassador
Mice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Im going to purchase another one.........
I would recommend this to a friend- Pros mentioned:Picture quality
Good TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV, love the picture quality and the 4k quality
I would recommend this to a friend Good but...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a good tv but the picture is not OLED. According with the rate that is one of the best LED tv in the small size.
I would recommend this to a friend- Pros mentioned:Picture quality
Weird noise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the tv the image is really good apps work very well but the tv makes a weird static noise when is turn off, I went to change it and this other one makes the same noise is a shame because the picture quality is really good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Diana,
I am sorry that you are experiencing static noise issue with your NU7100 TV.
The following conditions can cause your TV's speakers to rattle, buzz, or hum:
- Loose or incorrectly connected cables
- Defective or broken cables
- A defective device connect to the TV (DVD Player, Game Console, etc...)
- A problem with the TV itself
To determine the cause of the issue, press the SOURCE button on the remote control to change to a different source.
If the rattling, buzzing, humming, or popping disappears after changing the source, then the problem is caused by the connected device or the cables. Disconnect the connecting cables from both the TV and the device, and then reconnect them. Ensure they are connected securely to the proper ports. If the problem persists, replace the cable or contact the device's manufacturer for further troubleshooting.
If the rattling, buzzing or humming continues after changing the source, then the problem is caused by the TV, and the TV must be repaired. Please reach out to us so that we can start troubleshooting or warranty service for you.
Call us at 1-800-SAMSUNG and a representative will gladly help you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport
Or find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513
- Samsung Ambassador
Not recommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has issue in voices .ihave to close and reopen it.and then now it became darker at the lest side
No, I would not recommend this to a friendBlack shadow
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV went out in 3yrs to almost the day. Started going black from the left side of the screen.
No, I would not recommend this to a friendInternet function incompatible with 5 GHz router
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After four frustrating calls with Samsung tech support (each 30 plus minutes long) I was told that the TV will only work with a single 2.4GHz dual band and will not work with a dual band router with 5GHz. My router is an Apple Airport Time Capsule. Samsung tech support was horrible. The first three advisors claimed it was an ISP problem....wrong. Unbelievable they work make such a limited TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TruthTELLER,
We value your user feedback on the support of 5GHZ and will share it with our product team.
Our 2018 NU 8 series and QLED do support both 2.4 GHZ and 5GHZ.
You can find more details of these TV series on either Bestbuy.com or Samsung.com.
If you need assistance with product selection or want to know more details of the great features offered by our Premium UHD or QLED TVs, please reach out to us via one of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
We hope to hear from you soon.
- Samsung Ambassador
Do not buy this TV !!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this TV !!! I’ve had this TV for just over two years and half of the screen went black on me for no reason. The TV was good until this happened. It seems I’m not the only one this has happened to. I’m disappointed in Samsung I have an older Vizio that still works great to this day that’s 8 years old not like this Samsung that stopped working randomly just after two years. I might not buy another Samsung TV again as I’ve seen online that it happens to other Samsung TVs.
No, I would not recommend this to a friendCould not use headphones
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To view directly in front picture ok, any angle to the side NG. I tried to connect my Sennheiser TR120 RF headphones with an optical Toslink and it wouldn't work, also I got a optical Bluetooth adapter and it was very hard to connect and the volume control would not work on the headphones. Also had to shut speaker off to connect to the adapter . RETURNED IT FOR AN LG for $100.00 less and everything works just fine.
No, I would not recommend this to a friendStone age wifi compatibility
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Are you kidding me...will not work with AC standard router. Only picked up b,g or n. I even set it on the same desk as my Nighthawk x 8 router and would not connect. Only worked when directly plugged into router via ethernet
No, I would not recommend this to a friendBrand response from Samsung
Posted .Lightumup,
I am sorry to hear that you are experiencing issues connecting the TV wireless to your Nighthawk router.
Please give us the opportunity to assist you by contacting Samsung Customer Support via one of the following options:
1) Toll-free calling: 1-800-SAMSUNG
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
-Samsung Ambassador
Defective twice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the 58” NU7100 and after 3 started flashing green. Returned it and exhchanged for a new one and still same thing. Changed between receiver and Xbox and unplugged all HDMI and still doing it. Even have video of it. Not sure why Samsung has this issue but not sure I want another
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dallin,
I am sorry that you are experiencing issues with your NU7100 TV.
What you are describing does not seem normal; please let us help you with a solution so that these concerns do not detract from your overall viewing enjoyment.
You can contact our Customer Support toll-free at 1-800-SAMSUNG.
Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
Or find us on Twitter at https://twitter.com/messages/compose?recipient_id=18768513.
- Samsung Ambassador
Bad bad purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV lasted under 4 years, Now that’s pretty pathetic. I just had to write a review about it because I was so disappointed. I just ordered a new TV, let’s hope this one last longer.
No, I would not recommend this to a friend