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Customer Ratings & Reviews

$774.74
Save $125.25
Comp. Value: $899.99

Customer reviews

Rating 4.3 out of 5 stars with 47 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 47 reviews
  • Rated 5 out of 5 stars

    The Frame is a winner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear picture. The best feature is the Gallery. I can view family photos or incredible pairings with music all day long. I highly recommend. The Frame frame was easy to clip onto the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great...............................................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    43 " TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture best TV I have ever bought, was not in store but received it next day very easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    little hard to install but grate product over all. I love it and picture quality .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome quality and picture. Very happy with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    43" frame review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and looks just likeva frame with art or photo. Instructions more for 50" and above, but you can find video online if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this tv. What I really like is the one-connect box makes connections so much easier especially on a a tv hanging on the wall. Would have given 5 stars but a little disappointed in the user manual or should I say lack of one. Really would of been useful in using the Samsung Art.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JimB,

      We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Frame TV model to view or download the available guides.

      The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides

      If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Chic, aesthetic and functional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frame does not disappoint with style and function!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv, great service from Best Buy when purchasing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived quickly and looks great on the wall; still learning to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the 55 inch model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 Frame models - this 43 inch model and another 55 inch model. The smaller TV is doing well, but the larger one has developed dead pixels and Best Buy was unable/unwilling to assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    high quality tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this literally looks like a frame. You can also display art and pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for space. Picture is awesome. Clarity great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You could do much better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is fine. Installation instructions or horribly deficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful! Looks great on wall - plays great too! Happy I went for the larger size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Perfect for my needs. Highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sad decline in free artwork

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for the 2022 version. The screen seems improved but the 2022 developed lines in it hence the replacement. What is not helpful is the fact that the number of free artworks has drastically declined, pushing you towards a subscription to get decent artwork. That is a sad decision by Samsung to drive annuity revenue from what is, after all, a TV set.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Waltham,

      Thank you for your review. While The Frame TV does require a subscription for full access to the Art Store, please know that our 2025 model includes Art Streams, a new feature that offers 20 hand-selected artworks that rotate monthly - completely free.

      If you need help accessing Art Streams, Samsung Support is here to assist at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Good TV, less reflection, nice art

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really nice TV. A bit pricey but worth it. Samsung Art is really cool. Works well with reflection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. We bought 2 of them and have them on a picture wall. Great artwork and nice ability to have extra tvs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful bedroom addition.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouting instructions were not super clear, but once figured it what a beauty. The 43 is perfect for my bedroom, and with number of images and genres of images which are free make this, for me a great buy.

    I would recommend this to a friend