Customer Ratings & Reviews
- Model:
- QN43LS03FAFXZA
- SKU:
- 6613681
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers find value in the exceptional picture quality of the 43” Class LS03FA The Frame Series Samsung Smart TV. Many appreciate the beautiful and spectacular picture, noting its excellence across various modes and suitability for different room sizes. Positive feedback also highlights the strong sound quality accompanying the impressive visuals. The overall experience suggests a high-quality viewing and listening experience.
This summary was generated by AI based on customer reviews.
Nice Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv well fitted in my living room really looks like a mirror
I would recommend this to a friendGreat Piece
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wonderful tv. the color quality is amazing and love the AI features. Makes having cable unneccessary with the Samsung TV plus option.
I would recommend this to a friendFrame TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv perfectly fits my needs. I love that when not in use I can chose seasonal or beautiful pictures that present a picture on my wall vs. a black screen.
I would recommend this to a friendCreated this morning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's streamlined, looks like a frame has really good clarity and regardless of its size makes a nice accent wall piece for any room.
I would recommend this to a friendBetter than the 55 inch model
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2 Frame models - this 43 inch model and another 55 inch model. The smaller TV is doing well, but the larger one has developed dead pixels and Best Buy was unable/unwilling to assist.
I would recommend this to a friendYou could do much better.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is fine. Installation instructions or horribly deficient.
I would recommend this to a friendMovie poster
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing works as advertised. My friends love it and don’t think it’s a tv when they see it .
I would recommend this to a friendThe Frame is a winner.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear picture. The best feature is the Gallery. I can view family photos or incredible pairings with music all day long. I highly recommend. The Frame frame was easy to clip onto the TV.
I would recommend this to a friendreview
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.little hard to install but grate product over all. I love it and picture quality .
I would recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great...............................................................................
I would recommend this to a friend43 " TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great picture best TV I have ever bought, was not in store but received it next day very easy to set up
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome quality and picture. Very happy with the product.
I would recommend this to a friendFrame TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Frame TV Fairly easy to install. Art display is wonderful.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Perfect for my needs. Highly recommend!
I would recommend this to a friendSamsung Frame TV (43") QLED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality of the Samsung Frame TV is phenomenal, but that's the only good thing i can say about this misleadingly advertised piece of modern technology. The mounting process is excruciating because of the wall mounts, yes, two pieces, which are spaced in a way that you won't be able to tap into wall studs all the way around. Instead, you get to rely on drywall anchors. Next up is the Connect Box feature, which is the guts if the television. This device is super finicky and you'll receive power errors for no discernable reason, especially when trying to connect to a Nintendo Switch. It will take a dozen restarts to get the television to play nice with a Nintendo Switch or any other gaming system. Finally, we come to the Art feature, which is the flipping reason for buying the television. You'll find out quickly AFTER BUYING THE TV that you now have to pay for a subscription to access artwork to display on the television. Once you select either the $4.99/month or the $49/year package, Samsung grabs your debit/credit card number and establishes an account YOU CANNOT ACCESS even though you've paid for it and you can't cancel it. In fact, the television keeps asking me to purchase a subscription while the Samsung Smart Things app shows you have an account. The solutions from Samsung include a 5 minute power down and power up followed by a factory reset where you get to start everything over again AND IT STILL DOESN'T WORK!!! Beware of the overwhelmingly positive reviews on here. If you don't believe me, check out YouTube reviews confirming my debacle of a journey with this technological nightmare! Keep in mind, my review is not against Best Buy. My issue rests with Samsung. This product sucks.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SageJohnson,
We appreciate your review of Samsung’s Frame TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this product. We bought 2 of them and have them on a picture wall. Great artwork and nice ability to have extra tvs!
I would recommend this to a friendPoor picture quality, locks up, stops often
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was so hopeful for the versatility of this frame in my bedroom, but it has done nothing but disappoint. Just when I think we’re connected it goes dark or loses connection. No clear way to physically reset and it blurs out a lot of options without explanation.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JacobRomelhardt,
We appreciate your feedback regarding your Frame TV’s performance. If you're experiencing connectivity issues or lag in general response time, please try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
Additionally, the brightness fluctuations may be related to energy-saving features, AI-powered optimizations, or dynamic picture settings that automatically adjust screen brightness based on content and viewing environment.
Please try disabling the following features: Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization, Energy Saving Solution, and Motion Lighting
If these are already off, check if Contrast Enhancer is enabled, which can also cause brightness to shift depending on scene changes: Settings > All Settings > Picture > Expert Settings > Contrast Enhancer
Samsung’s newer TVs also include AI-powered features designed to adapt picture settings automatically. While many viewers enjoy this enhancement, others prefer more manual control. To adjust these features, go to: Settings > All Settings > Advanced Features > AI Mode Settings
We hope these steps help. If you continue to experience issues, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Best buy has terrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, Can't hold a internet connection, keeps disconnecting and periodically turns off. No help from geek squad, do not buy a television from Best Buy. They don't stand by the products they sell and they wont help you after 15 days.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MKRW,
Thank you for sharing your experience with Wi-Fi connectivity. If your TV is having trouble connecting to the network, the following steps may help resolve the issue:
Signal & Setup Tips:
1. Check TV-to-router distance – Your TV should be within 50 feet of the modem or access point for reliable signal strength.
2. Minimize interference – Turn off nearby wireless devices and make sure there are no physical barriers (stone walls, fireplaces, appliances) between the TV and router.
Power Cycle Devices:
3. Restart both your TV and router – Unplug both devices for at least 30 seconds, then plug them back in and allow them to reboot fully.
Connection Type:
4. Evaluate your connection method –
o If using Wi-Fi, move your router closer to the TV and eliminate any obstructions.
o For a more stable connection, we strongly recommend using a wired Ethernet cable.
o If already using Ethernet, verify the cable is working by testing it with another device.
Run Built-In Diagnostic Tools:
5. Network Test: Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test
6. Wi-Fi Check: Settings > Support > Device Care > Self Diagnosis > Wi-Fi
Last Resort:
7. Perform a Factory Reset (if issues persist): Settings > All Settings > General & Privacy > Reset > Factory Data Reset. Note that this will return all settings to their original defaults.
If these steps don’t resolve the issue, please reach out to Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat support and additional help are available at the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Retail experience at Best Buy is awful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TV is great. Best Buy customer service is terrible. Samsung needs to distribute through other retailers
I would recommend this to a friendBrand response from Samsung
Posted .JerryP,
It appears your 1-star review for Samsung's Frame TV is based on your experience with Best Buy, and we recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is always here to help at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Inconsistent install policy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maple Grove MN store wanted $90 to drop cord down a wall tube (you separatly have to put the tube in wall). Both San Diego & Baxter MN stores put the tube in for that $$. Inconsistent policy.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JillA,
It appears your 1-star review for the Samsung Frame TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
