Customer Ratings & Reviews
- Model:
- QN43Q7FAAFXZA
- SKU:
- 10362213
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
No PBS Passport?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having trouble accessing KPBS Passport on this TV . Otherwise it is fine.
I would recommend this to a friendGreat service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cusromer service gets 10 stars!!! Ken ( I think was his name) was super helpful finding us what we were looking for.
I would recommend this to a friendSmart TV?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a technology person. I hate that nothing comes with easy to read instructions on how the item works. This is the 1st time I purchased a "smart" TV. it's quite a change from my old TV, which was so much easier to use. I only have an antenna and have never had had cable or any streaming. The TV was easy to set up, but I had to have my neighbor's high school son come over to show me how to change channels and how to adjust the channels. I sure wish when I turn this "smart" TV on that it would automatically go to the last channel I was watching.
I would recommend this to a friendBrand response from Samsung
Posted .LouannL,
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Samsung 43"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent television with a great picture!!
I would recommend this to a friendToo difficult. No manual available in box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very complicated unit. Require additional wiring for audio headphones. Controls require degree in quantum mechanics Not good for analog elders who graduate from college without laptops or computers or calculators
No, I would not recommend this to a friendBrand response from Samsung
Posted .BenjaminW,
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Very Happy with Samsung Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Smart TV has been a great purchase and we are very happy with it. I have experienced great support from Best Buy on any questions I've had.
I would recommend this to a friendSetup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV performs well, however, the remote control is quite sensitive. It was somewhat difficult to establish connection with our Netflix and Prime subscriptions.
I would recommend this to a friendGood TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went efficient and fast. Very satified.
I would recommend this to a friendGood Rating for Samsung TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good TV. It doesn't seem to have the vibrant colors and clarity of the TV that was on the showroom floor. Easy to install.
I would recommend this to a friendThe remote is really difficult to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is great but the remote it comes with makes us regret the purchase entirely. Even after having it for over a month we struggle with using it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .LisaJ,
We appreciate you sharing your experience with the included remote. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
Learn TV Remote is another feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.
This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that.The product was everything described. I disliked that it took so long for me to get it.
I would recommend this to a friendEasy as it should be.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smart TV as advertised. Easily ordered on line. Ready for pick up as indicated. Set up was easy. Fully functioning in no time.
I would recommend this to a friendService
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad was awesome at making sure our installation worked well for our space.
I would recommend this to a friendGreat service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great man who sold me the tv and the delivery man who installed the tv was great
I would recommend this to a friendSamsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great clearing and value, tv was available in store and was in and out quick
I would recommend this to a friendBest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatt price. I buy all my tvs only from Best Buys. Best price. Best tvs
I would recommend this to a friendDon't lose the remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv! Good for gaming, however the remote is too small. Thank God for the app.
I would recommend this to a friendSamsung 43” TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fine, good price, excellent picture, but has no audio output for accessories. I have impairment and use listening devices.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TommyC,
Thank you for sharing your thoughts on the available inputs for the Q7F. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our Q8F Series and above.
For future purchases, we recommend double-checking the product specs on Best Buy’s site to ensure the model you choose has the ports you need. You’ll find the full list under the “Specifications” tab (just beneath the Highlights section): https://www.bestbuy.com/site/samsung-43-class-q7f-series-qled-4k-uhd-samsungvision-ai-smart-tizen-tv-2025/6619443.p?skuId=6619443
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Great purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended, excellent quality! Mostly use for gaming.
I would recommend this to a friendSamsung QLED good not great.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.cExpected better and brighter picture. Bought for friend and she is happy . I have OLED so my standards are higher.
No, I would not recommend this to a friend