Customer Ratings & Reviews
- Model:
- QN43Q7FAAFXZA
- |
- SKU:
- 10517965
Customer reviews
Rating 4.7 out of 5 stars with 351 reviews
(351 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
to a friend
Rated 4 out of 5 stars
Samsung 43
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, just a little too much back light.
This review is from Samsung - 43” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
I would recommend this to a friendBrand response from Samsung
Posted .Txrpn,
Thank you for your review of Samsung's Q7F. If the image feels overly harsh - especially in darker rooms - there are several settings you can adjust to improve your viewing experience.
Start by changing the Picture Mode: Settings > All Settings > Picture > Picture Mode
We recommend trying one of the following:
• Movie – Softer contrast and lower brightness, ideal for dark room viewing
• Standard – Balanced for general everyday use
• Filmmaker Mode – Provides a more natural, accurate picture as intended by content creators
To further fine-tune, go to: Settings > All Settings > Picture > Expert Settings. Here, you can manually adjust Brightness, Contrast, Sharpness, and Contrast Enhancer (consider turning this off for a softer image).
You may also want to review your TV’s energy-saving features, which can automatically affect brightness based on your environment: Settings > All Settings > General & Privacy > Power and Energy Saving
Lastly, ensure your TV has the latest firmware installed, as updates can improve picture performance: Settings > Support > Software Update > Update Now
We hope these tips help make your viewing experience more comfortable. If you'd like help walking through any of these adjustments, Samsung Customer Support is available at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). You can also LiveChat with an agent through the ‘Support’ link on our website.
~ Samsung Specialist
Rated 4 out of 5 stars
43 inch tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can be moved from room to room. Good picture quality.
This review is from Samsung - 43” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Tv purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly staff very knowledgeable. Gave me good information about other deals available.
This review is from Samsung - 43” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
AI ..."Arthritic Intelligence":-)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good, being 71 I had a little trouble with set up but all turned out ok as I am just not tech savvy so the TV was smarter than me!
This review is from Samsung - 43” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
High Quality TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turned out to be of higher quality than my previous Samsung smart TV; love it!
This review is from Samsung - 43” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your sales person treated me like it was his business thank you and keep up the good work
This review is from Samsung - 43” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cusromer service gets 10 stars!!! Ken ( I think was his name) was super helpful finding us what we were looking for.
This review is from Samsung - 43” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
I would recommend this to a friendRated 3 out of 5 stars
Smart TV?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a technology person. I hate that nothing comes with easy to read instructions on how the item works. This is the 1st time I purchased a "smart" TV. it's quite a change from my old TV, which was so much easier to use. I only have an antenna and have never had had cable or any streaming. The TV was easy to set up, but I had to have my neighbor's high school son come over to show me how to change channels and how to adjust the channels. I sure wish when I turn this "smart" TV on that it would automatically go to the last channel I was watching.
This review is from Samsung - 43” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
I would recommend this to a friendBrand response from Samsung
Posted .LouannL,
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Rated 4 out of 5 stars
No PBS Passport?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having trouble accessing KPBS Passport on this TV . Otherwise it is fine.
This review is from Samsung - 43” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Samsung 43"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent television with a great picture!!
This review is from Samsung - 43” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Very Happy with Samsung Smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Smart TV has been a great purchase and we are very happy with it. I have experienced great support from Best Buy on any questions I've had.
This review is from Samsung - 43” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
I would recommend this to a friendRated 4 out of 5 stars
Setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV performs well, however, the remote control is quite sensitive. It was somewhat difficult to establish connection with our Netflix and Prime subscriptions.
This review is from Samsung - 43” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
I would recommend this to a friendRated 4 out of 5 stars
Good Rating for Samsung TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good TV. It doesn't seem to have the vibrant colors and clarity of the TV that was on the showroom floor. Easy to install.
This review is from Samsung - 43” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Happy with purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that.The product was everything described. I disliked that it took so long for me to get it.
This review is from Samsung - 43” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Easy as it should be.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smart TV as advertised. Easily ordered on line. Ready for pick up as indicated. Set up was easy. Fully functioning in no time.
This review is from Samsung - 43” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
I would recommend this to a friendRated 2 out of 5 stars
Too difficult. No manual available in box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very complicated unit. Require additional wiring for audio headphones. Controls require degree in quantum mechanics Not good for analog elders who graduate from college without laptops or computers or calculators
This review is from Samsung - 43” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
No, I would not recommend this to a friendBrand response from Samsung
Posted .BenjaminW,
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went efficient and fast. Very satified.
This review is from Samsung - 43” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
I would recommend this to a friendRated 2 out of 5 stars
The remote is really difficult to use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is great but the remote it comes with makes us regret the purchase entirely. Even after having it for over a month we struggle with using it.
This review is from Samsung - 43” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
No, I would not recommend this to a friendBrand response from Samsung
Posted .LisaJ,
We appreciate you sharing your experience with the included remote. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
Learn TV Remote is another feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.
This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad was awesome at making sure our installation worked well for our space.
This review is from Samsung - 43” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great man who sold me the tv and the delivery man who installed the tv was great
This review is from Samsung - 43” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
I would recommend this to a friend

















