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Customer reviews

Rating 4.7 out of 5 stars with 271 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 271 reviews
  • Rated 3 out of 5 stars

    Samsung Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing about this TV that is any better than the 12-year-old Panasonic TV I had. The remote on the Samsung is very small, flimsy, and hard to use. I purchased the Q8 instead of the Q7 because of the bad reviews of the remote on the Q7, but this model is not any better. I am not sure if going up in price to buy a Samsung was worth it. Also, the customer service at the store level at Best Buy needs dramatic improvement. I'm glad that at the corporate level, they listen to you, apologize for any errors, and take appropriate action.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AnitaB,

      We appreciate you sharing your experience with the included remote. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q8F TV model to view or download the available guides.

      The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides

      Learn TV Remote is another feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.

      This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.

      If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is perfect size for my needs Great picture. The only con is the remote. So i just use my normal genie remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Clean picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these and they fit perfectly in kids bedroom on the wall. Good price and a clean picture

    I would recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 4 out of 5 stars

    ARDuck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for price point. Easy install with good instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main reason I bought this TV is for the ability to plugin in USB drives with mp4 & mkv(containing subtitles) movie files. It works, the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV Smarter than I am.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Smart TV is very good. It is smarter than I am. There is a learning curve to get to known what button and when to press it. Booklet is not as effective as having a person show you two or more times

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung television was easy to setup and also a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Bright Pictue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very sharp and bright. However, the sound could be a little louder.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bedroom TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture for a ~40” that I have seen. The detail is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart tv is better than a sony. I like Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better picture great value.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better picture and the remote control is easier to use than our previous tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this TV very much. Purchased a different brand and was disappointed. Best Buy took it back with no questions.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love samsung tvs. Great tv got it for my wife

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend, Television has high definition and great colors

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good company Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good TV, it works well, I use it and I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Dewy1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. The plainest picture we ever had on a tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OS Very helpful, I used a chromecast google tv and I really dont needed. The apps integration 10/10

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 43"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, but having to go thru menu everytime you turn it on to watch what you want is frustrating

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Sound sometimes seems to increase and go back down, but still great tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung & Spectrum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all my Samsungs! Works well with Spectrum and nice size

    I would recommend this to a friend