Customer Ratings & Reviews
 100% Color Volume 100% Color Volume with Quantum Dot Over a billion colors that don't fade, even in the brightest scenes *QLED televisions can produce 100% Volume in the DCI-PS colorspace, the format most cinema screens and HDR movies for television.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/684f880e-f8dd-4c6c-91d9-5f55b1534a3c.jpg)
- Model:
- QN43Q8FAAFXZA
- SKU:
- 6617420
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers value the excellent picture quality of the 43” Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025). Many have found the TV easy to set up and use, and appreciate its perfect size and light weight. However, some customers have expressed concerns about the edge-lit backlight.
This summary was generated by AI based on customer reviews.
Samsung 43" QLED 4K TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the price. Best Buy staff knowledgeable, extremely professional and helpful throughout the process.
I would recommend this to a friendLike TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I set it up myself. All is good!! I just need to play around with it to learn more. But, i know, if I have any questions I could go to Best Buy and someone will help me.
I would recommend this to a friendOK TV @ On-Sale Price w/ 5% Cash Back
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent TV at the on-sale price with 5% cash back from credit card. Hoping it lasts as long as the HD Samsung it replaces.
I would recommend this to a friendDidn't meet expectations
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had many Samsung products - TVs, phones - and the image quality has airways been superb. This TV disappointed me. Image quality is lower than my previous, 10+ year old Samsung that I gave to my son when i downsized. Very dark, patchy colors. And the SmartTV interface is annoying. Auromatically plays some lame show on SamsungTV rather than just showing options for selection. I regret giving my old TV away. This one, 10 years later, cost more so I expected more. Maybe it's good for gaming, but not for regular tv and movie watching. Still considering returning it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bern,
Thank you for your review. If you haven't returned your unit yet, we’d be glad to assist with troubleshooting and see what can be done to address the concern.
Samsung Support is available daily at 1-800-SAMSUNG (ask for TVs), 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun.
~ Samsung Specialist
Not what I anticipated.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was sad to discover you MUST have WiFi in order to even turn this tv on and set it up. Had I know this Samsung Q8 would be like that, I wouldn’t have bought it. So, for now, it’s collecting dust.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JeanneB,
Thank you for sharing your experience. Please note an Internet connection is only required for use of smart features (i.e. apps).
If you'd like help setting up your TV without an Internet connection, please give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good tv for the price. The Samsung channels are a plus.
I would recommend this to a friendI like it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung quality and ease of purchase with Best Buy
I would recommend this to a friend- Pros mentioned:Picture quality
Good enough TV for what we are using it for
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good enough TV for what we are using it for. Looks good in a dark room
I would recommend this to a friendBrand response from Samsung
Posted .GregoryJ,
Thanks for taking a moment to review Samsung’s Q8F TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help at 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Specialist
Product and customer service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. I appreciated the help I recieved in the store, and after as well..
I would recommend this to a friendClear TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My girlfriend has low vision and this TV has given her the best view she has had
I would recommend this to a friendReplacement works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV does everything we expected. Replacing an old Samsung
I would recommend this to a friendBest buy's great values
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good valueble product at a great price. Best price in town!
I would recommend this to a friendLove Samsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great upgrade. Samsung TVs are the bedt, I niw have 4. But this one is the smartest!
I would recommend this to a friendTitle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your salesperson was very helpful. He was very polite, knowledgeable, and friendly.
I would recommend this to a friendAlive with color!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a color that pops out and make objects appear to come alive.
I would recommend this to a friendBrand response from Samsung
Posted .Hi DebbieS,
Thanks for taking a moment to review Samsung’s Q8F TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help at 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun). You can also reach our LiveChat team by selecting the ‘Support’ link on our website.
~ Samsung Specialist
MarianneD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My samsung tv was a great purchase. The salesperson, Diane was very helpful and knowledgeable.
I would recommend this to a friendTelevision
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great visual I would look forward to seeing more of
I would recommend this to a friendGood build, lacks eye comfort/eye care options.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The eye comfort feature is unimpressive. Lacks control options on the actual remote control that come with the TV. However, it has tons of of connections and content options.
No, I would not recommend this to a friendBrand response from Samsung
Posted .WilliamR,
Thanks for your feedback on EyeComfort Mode. If you're looking for more ways to fine-tune the picture to your liking, you may want to explore these additional AI-based options:
• Adaptive Picture > AI Optimized: Adjusts picture settings automatically based on room lighting and content type.
• AI Customization Mode: Learns your preferences for different types of content (like sports or movies) and applies them automatically.
While the Solar Cell Remote may appear minimal, many buttons offer multiple or long-press functions to help simplify the design without sacrificing functionality. For example:
• Settings/Number/Color: Allows you to easily access your TV's Quick Settings and input channel numbers.
• Volume rocker: Push up/down to adjust volume. Press and release quickly to mute.
• Long-press Volume button: Hold for more than 1 second to open Accessibility Shortcuts.
• RETURN button: Press to go back to the previous menu or screen. While watching TV, it takes you back to the previous channel.
These functions allow for a more streamlined experience without adding extra buttons.
Learn TV Remote is a feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.
This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Excellent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. impressed with it's clarity and features
I would recommend this to a friendPerfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ABCDEFGHIJKLMNOPQRSTUVWXYZ ABCDEFGHIJKLMNOPQRSTUVWXYZ
I would recommend this to a friend