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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 182 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers regard the 43" Class The Frame QLED 4K UHD Smart Tizen TV (2022) highly for its exceptional picture quality and ease of use, praising its Art Mode and the sleek, low-profile wall mount. While some users found the remote control and software less intuitive, the overall experience is overwhelmingly positive due to the TV's aesthetic design and user-friendly features. Many appreciate the lightweight design and matte finish, which enhances the viewing and art display experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 182 reviews
  • Pros mentioned:
    Art mode, Profile

    Rated 5 out of 5 stars

    TV in a picture frame over the fireplace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 43" tv when on sale by Samsung. Very easy to install. Extremely low profile against the wall. Went to Michaels and bought a custom picture frame to cover the existing TV frame. With art mode on it looks like a painting. Especially the matte glass helps with the image.

    I would recommend this to a friend
  • Pros mentioned:
    Wall mount

    Rated 4 out of 5 stars

    Awesome low profile tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 of these tvs for our kids rooms. I love the ability to make it look like its an art piece and alos its low profile on the wall. It so light weight and really just great. The volume does suck a bit but we fixed this issue with a speaker. Our kids love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Wall mount

    Rated 4 out of 5 stars

    Samsung Frame TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality great Picture quality is good The tv really shines when you use the slim fit mount

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Wall mount

    Rated 5 out of 5 stars

    Everything I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected. The mount is thin and flush with the wall and the painting when off look like a painting rather than a screen saver. Standard paintings are good, but most of the better options require $50 annual subscription. One thin white wire from unit to control box is unobtrusive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bought it for the photo features, doubles as a TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not originally looking to purchase yet ANOTHER TV, but I was looking for a large digital photo frame for my wife for Christmas and quickly realized that they either don't exist in sizes bigger than 20" or are cheap pieces of crap... or both. Eventually, I came across this and although more than I originally wanted to spend, the features (4k resolution, variety of screen sizes, frame software) and multitasking ability (doubles as a TV) are what ultimately sold me. I bought this to use primarily as a display piece for all the nice/print worthy family photos we have, but don't tell her I can also use it on race day as an additional display XD

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Frame TV.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Samsung smart tv. Very good quality and a big choice of free channels.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Nice, but not for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2019 Samsung 4k tv died the other night with the infamous black screen on the left. Not wanting to be without a tv to game with on my 4 day weekend approaching, I ordered this Samsung Frame TV overnight since it said 120hz on the website, and had HDMI 2.1. I set it up last night and was disappointed. The picture looks great and the tv is nice, but I am thinking 120hz is NOT supported due to the OneConnect box essentially routing the HDMI into that box, and then connecting to the TV via the optical (or whatever they call it) Cable that plugs into the TV. I ordered the above TV and will use what I have until it comes in next week, but looking forward to full 120hz on my Series X Xbox. I searched everywhere and couldn't get a definitive answer on The Frame TV supports 120hz 4k gaming, but even when I manually adjusted my Xbox settings, it kept saying not compatible on the TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      NotImpressed,

      I'm sorry to hear of this misunderstanding. While the 43" Frame TV features Motion Rate 120 (60Hz Refresh Rate), please know Motion Rate 240 (120Hz Refresh Rate) is available starting with our 55" Frame TV and higher.

      If there’s anything we can further help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Art mode, Picture quality

    Rated 3 out of 5 stars

    Mixed bag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two. One works perfectly. The other one stopped working after 3 days. I have the 5 year service agreement so it will be fixed. But its a pain that it stopped working. The picture on the one that works is gorgeous and the art is beautiful. When it is in art mode youd never know it was a TV. Not disappointed in the one that works at all.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SuzanneM,

      I am very sorry that you experienced issues with your Frame TV and are currently waiting for it to be serviced. I understand your frustration and appreciate your patience. Should you have any issues with your TV after service is complete, please contact Samsung Customer Support.

      You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A work of art

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as our second frame tv for our rv renovation. It’s sleek design goes great in our camper and the fact that it sits flat on the wall and takes up less space than the old tv that stuck out 5 inches off the wall made us super happy. It really looks like a piece of art when it’s in screen saver mode and Samsung has thousands of art choices to pick from. The picture quality is great and the no glare screen is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Art mode, Picture quality

    Rated 5 out of 5 stars

    Ambiance and surprise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and the art pops in our living room! People don't even know it is a tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    High Def Too Much for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife loves it. I feel like the life like picture is a little too realistic. I miss the artistic feel of cinema and film that you feel with TVs that are are not as high def. The tv is great, the picture looks like a real work of art but its hard for me to watch a movie on it because its too realistic and to me it takes away from a film.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Wall mount

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and looks fantastic on the wall. Would definitely buy again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like the TV. The mounting brackets could be improved. I do love how tight the TV mounts against the wall. The remote is very touchy and does not light up. The channel and volume up and down is not good. Picture quality is good but does not compare to the OLEDs TVs we own. Nice addition to the bedroom. Purchased several art works from Etsy. Much cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the Frame TV so much - Had to buy another!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this tv so much we had a buy a second one! They are not inexpensive so we bought 2 open box once and they have both been great. The size of the 43 inch is great. Its not too big, and with an Etsy frame it does look like a picture. We have a high mantle on the fireplace, so it’s a tough space because it’s kind of short, but this is perfect. And with the thin cord it blends in perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Drops internet constantly, do not buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this TV for a little less than a year, it’s a great picture, fun to have it in “art mode” — but a huge problem.. it drops internet connectivity constantly. We’ve troubleshot it with Samsung, upgraded to a 1G mesh network (every other device in the house works flawlessly). About 25% of the time, we cannot watch TV on this. No troubleshooting works, it just magically reconnects a couple hrs later and will work for a few days. Then drop again for a day or two. Sad to replace a $1000 TV in less than a year but this is where I’m at. No help or support from Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MatthewJ,

      We appreciate you sharing your experience with customer service not being able to resolve your issue. Please contact Samsung Support again for further troubleshooting assistance or for setting up a service appointment.

      You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The frame - amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture and easy to add in personal photos

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Frame is Legit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite purchases in a long time. Quality product. Elected to use the tv stand than to mount. Picture quality is awesome. I love the art features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Wall mount

    Rated 5 out of 5 stars

    43 inch frame TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! Fits flat against the wall. Working on a wooden frame to fit around it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for showcasing photos on a TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our purchase of the Samsung Frame, we liked the first one so much which we bought 5 years ago. This new model has an even slimmer frame which I like for minimalist look. It sits pretty well flush against the wall for very clean look. We separately purchased a compatible gold frame, which I think gives it a much more bespoke look - why we purchased this to begin with, to display photos like art. My only complaint (compared with the older Frame we have) is that it is much harder to get to your own saved photos or art. They make you scroll down all the ones they are trying to sell to you first . I recommend this TV for those looking for a more streamlined look of a TV on their wall than a normal clunky TV (even those slim models).

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 5 out of 5 stars

    The Frame Baby!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest and BEST TV in the house. I've wanted one if these since they came out and I'm so glad I found one on an open box deal. Such a great idea display art when the TV is idle. I just stare at it in awe. I can add my own art as well. Samsung I'm giving you a TV hug for this one.

    I would recommend this to a friend
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