Customers regard the 43" Class The Frame QLED 4K UHD Smart Tizen TV (2022) highly for its exceptional picture quality and ease of use, praising its Art Mode and the sleek, low-profile wall mount. While some users found the remote control and software less intuitive, the overall experience is overwhelmingly positive due to the TV's aesthetic design and user-friendly features. Many appreciate the lightweight design and matte finish, which enhances the viewing and art display experience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 182 reviews
Rated 5 out of 5 stars
No Regrets... love my new TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new Frame TV! I haven't owned a TV in many years and was hesitant to put a black box on my wall & ruin my lovely display of art. :) When I heard about this option, I decided to do it and don't regret it for a minute. It looks lovely!
I would recommend this to a friend
Rated 5 out of 5 stars
Frame tv
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m so happy with my tv!! Thank you Best Buy I really enjoy my purchase
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Very Nice TV!!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Crisp, clear picture, easy to install....perfect!!
I would recommend this to a friend
Rated 5 out of 5 stars
Buy one
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We own 2 of these and being able to hide cables is a huge win. Plus the tv works flawlessly
I would recommend this to a friend
Rated 5 out of 5 stars
It’s cool and fire at the same time.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m very happy. I wish more people knew about the stand or the rotating mount that is sold separately. It’s not niche, it’s nice to use and breaks up the monotony of a dark rectangle on the wall.
I would recommend this to a friend
Rated 3 out of 5 stars
Only buy for art
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Only buy this tv if you really need a flat flush tv on the wall and you really want it to show art. Other than that almost any other tv is better than this. UI is laggy picture is not great and a bunch of other small things. If you got the money get a g3 or if tv stuff is not a big need then get this. I just hate that samsung could offer a better tv in the frame but they don't want to affect other sales of there better tv's.
I would recommend this to a friend
Brand response from Samsung
Posted .
MichaelM,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Frame TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1) Standard: Is the default mode suitable for general viewing environments. 2) Movie: Is suitable for watching TV or movies in a dark room. 3) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
Beautiful tv
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best investment. Thia is my fifth samsung smart tv, every room in my house has one. The first one i purchaed over 4yrs ago and it still works great.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Smart TV
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have several Samsung frames in our house and love them we haven’t ran into any issues with them this one arrived perfect and set up was easy too!
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome features and easy installation, pretty simple hang the template level, drill holes, hang tv. We added a white frame edge it looks just like a painting.
I would recommend this to a friend
Rated 5 out of 5 stars
Black box
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gain some knowledge about a black box that accompany the frame TV. It was a game changer for us. We had to return it and buy a normal tv. If you get it I would suggest to conductbsome research with the magnolia dept
I would recommend this to a friend
Rated 4 out of 5 stars
Great TV but image sizing settings are a challenge
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this TV but uploading our images and adjusting the sizing settings have been challenging.
I would recommend this to a friend
Rated 5 out of 5 stars
Really enjoying this TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really enjoying this TV. Great smart integration. Turns on via smartthings. One criticism is that the TV's color is unusual. Not sure how to explain it. Check it out at the store first. Not necessarily bad but different.
I would recommend this to a friend
Brand response from Samsung
Posted .
JayKay,
It's great to hear you're enjoying The Frame TV, and we appreciate your feedback on the image quality. To ensure your picture is fully optimized, please be sure your TV is up to date with the latest firmware version, as this includes picture quality updates. You can check this by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after performing any available firmware updates, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode ...and select the mode that best fits your usage: 1) Standard: Is the default mode suitable for general viewing environments. 2) Movie: Is suitable for watching TV or movies in a dark room. 3) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You may also want to fine-tune your image by going to: Menu > Settings > All Settings > Picture > Expert Settings and configuring the TV settings to your taste with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), and many more.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Rated 5 out of 5 stars
A masterpiece in anyone’s room
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really cool TV that acts like a painting but you have to buy some of the images and it still looks pretty cool. Do you have to get the bezel separate
I would recommend this to a friend
Rated 5 out of 5 stars
Great value and looks awesome!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We bought this as our 2nd Samsung Frame TV, and it looks great in our craft room - doubling as a work of art on the wall.
I would recommend this to a friend
Rated 5 out of 5 stars
Splurge!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love how slim it is against the wall and the anti glare. Glad i made this purchase.
I would recommend this to a friend
Rated 5 out of 5 stars
A true best buy.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This was truly a best buy. Love this tv, sorry, picture frame. Perfect combination.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent Television / display
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works perfectly, and it doesn't become a gaping black hole in the wall when I'm not watching it!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 2 out of 5 stars
Missing remote.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
TV is nice, although when it’s off it’s constantly making a clicking noise. Did not come with a remote, have been trying to contact customer support in regards to this but have not been helped at all. Always told i’ll get a call back.
I would recommend this to a friend
Brand response from Samsung
Posted .
KendylP,
We appreciate your feedback regarding parts missing from your Frame TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
Minimalism at its best!
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ended up buying a bigger one for my living room because I loved this in my bedroom so much!
I would recommend this to a friend
Rated 2 out of 5 stars
Don’t buy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Poor longevity Tv only lasted two years and burned out. I don’t recommend Samsung TVs anymore.