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Customer Ratings & Reviews

Your price for this item is $220.99
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Customer reviews

Rating 4.7 out of 5 stars with 1444 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the 43" Class TU690T Crystal UHD 4K Smart Tizen TV (2022) for its exceptional picture quality, ease of use, and affordability. Many appreciate the straightforward setup and the vibrant colors. While some users expressed concerns about the remote control and occasional reliability issues, the positive feedback on picture quality and ease of use significantly outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,444 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Poor customer service from Best Buy this time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Tizen is a beautiful TV. I was so happy to get it for my exercise room. And when the technician had it all set up, programmed in and set on the wall mount I looked at it and saw 3 scratches on the screen. One is more of a gouge. Now I have to spend more money on a comparable tv with no compensation to show that Best Buy technician messed up my brand new tv. I am not a happy customer. This is a new for me as I have always been very happy with Best Buy products and customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV for that spare bedroom

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture. Straight forward setup. Nice product from Samsung. It works and does what it's supposed to do!

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Perfect tv for PV videos.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this tv for my mother as a christmas after gift.it was an after thought thats why i refer it as a after christmas gift lol but my mom and lil sister appreciates the simplicity of the connectivity to their smartphones this tv offers and they appreciate the quality and look of the tv with its smart energy consumption options it offers too. Its a perfect way to watch the Project Veritas videos of the Pfizer Exec admitting to ga1n of function research the company is taking but provoking hormones in women go haywire.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Best 4k 120hz brand name affordable tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it. A TV from one of the highest quality brands in the world, brand new, same year model, 4k 120hz smart tv and the best part is that it is only $250?? Absolute steal and would 1000% recommend for someone who wants a higher end, well sized tv without breaking the bank. It is also smart and has virtually every app imaginable (except crunchyroll :(.) and also support apple airplay and is very convenient and gaming mode ramps up the tv to its max specs and runs games so smoothly and crisp 100/10 would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this TV to replace an old Vizio that had died for my 80+ year old mother-in-law and she couldn't be happier. The picture is clear, the closed captioning works well, and the TV remote is not overly complicated. Heck, she even figured out how to stream shows from the Samsung tv app on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a bigger television and this one was perfect. It was incredibly easy to set up and the picture is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect high quality TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and easy to setup. Sound,Clarity, Colors and Brightness are perfect. Loved everything about this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly Recommend Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for a flat-screen TV. This makes 4 Samsung flat screens in our home and there is no other brand we'd choose because we are incredibly happy with the Samsung brand. Particularly like the Samsung-TV that comes free with purchase. Why change brands when you could not be more pleased! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy set up. The remote is a little tough to use in the dark until you know where the functions are located. Sound is ok but about as standard as most other tvs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 43" TU690T - Great for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great LED television for the price. It has a lot of build-in features, apps, and the picture is very good. The remote is easy to use as well. All-in-all, would recommend for those of you looking for a budget-minded tv.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome Television

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my 43 inch Samsung television. The picture is awesome. The color is very sharp and clear. I highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    Great Television. Tizen OS... Not So Much.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is amazing. The Tizen OZ is terrible. I had big plans to spend around $300 for a decent 43". I almost always get a Roku TV, but I read great reviews for this. Maybe I'm just so used to the simplicity of the Roku UI, I'm not sure, but it was so frustrating just trying to get things setup, add my favorite apps, move them and that sort of thing. After messing around for at least 30 minutes, I go purchase a Roku Ultra 4K. Now I'm 100% happy with the TV. I'm not leaving 4 or fewer stars because I didn't like the Tizen OS. Bottom line. It's a great TV, but the Tizen OS was frustrating for me.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ChristopherC,

      I'm happy to hear that you are enjoying the picture quality of the TU690T TV. Your feedback regarding the Tizen Operating System is appreciated and will be shared with our internal teams.

      Should you ever have questions or need help, Samsung is here for you! Just give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Samsung Crystal UHD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a very good picture. Set up was easy. Everything needed was supplied. The only thing I didn't like is the volume. I have to set it about level 55-60 when my old TV was set about 10-12 It's like a surround sound is almost required to get a good sound level.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JeffW,

      Thank you for sharing your experience with low volume on the Samsung TU690T TV. There are several volume features you can adjust, which may improve your audio experience.

      1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > Sound > Expert Settings > Auto Volume.

      2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> Sound> Sound Mode> Adaptive Sound.

      3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode.

      Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.

      If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, and remote is easy to use as well. Setting up the T.V. Was also easy would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Merry christmas

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I have ever had. Has great picture, awesome price, and amazing features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Replacement TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for price excellent picture. Like remote other than some of controls (button Buttons) little too small.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Solid TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice picture and easy set-up. Nice integrations with AirPlay and works great with our sound bar

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best free tv channels

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsungs!! Their free channels are the best! One of my favorites is Modern Marvels. Excellent display and quality tv! I always buy Samsung when I buy a new tv!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV and it works great for the area i wanted it for. Great picture and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Clear to see, easy to install, and simple to use.

    I would recommend this to a friend