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Customer Ratings & Reviews

Your price for this item is $297.99
The comparable value price is $329.99

Customer reviews

Rating 4.7 out of 5 stars with 555 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 554 reviews
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an Lg & Roku tv & they are much easier to set up & navigate…….to b honest, not my favorite purchase!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is entirely inadequate with few buttons making adjustments cumbersome. This is my first and likely last Samsung TV. I'm rather dissapointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Essselll,

      We appreciate your review of the U8000 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Met Expectation with one exception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV met expectations with one exception, there is no audio out option, only Bluetooth that I have difficulty pairing and connecting to external audio.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MichaelA,

      Thank you for your feedback. Please know the U8000F can connect to external audio devices via HDMI, as well as Bluetooth. If you need any help or have any questions, please do not hesitate to reach out to us at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also reach us via LiveChat by visiting the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great 43 inch Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a 43 inch Smart TV at Best Buy. Set up was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and setup. Great deal! Sale staff very knowledgeable of the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv !! doesn’t lag and quality is good!!!!!!!!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi shhhhmari,

      Thanks for taking a moment to review Samsung’s U8000F TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by selecting ‘Support’ on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Samsung Crystal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. We are very happy with it. I would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, but the sound quality is poor. Not clear sound. Sounds a bit muffled.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Nana,

      Thank you for purchasing The Freestyle and for sharing your feedback regarding the sound quality. There are several sound modes that you can adjust for different content types or your listening environment.

      Change the Sound Mode by going to: Home > Menu > Settings > All Settings > Sound > Sound Mode

      You can also customize sound with Expert Settings (Home > Menu > Settings > All Settings > Sound > Expert Settings).

      To assist you with additional sound settings adjustments for a better audio experience, please reach out to us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    I'd buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality for the price. Bought a couple of these for my kids rooms. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4 K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung TV before a realy liked it. And that is why I bought another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price. The Samsung OS is okay. I wish the remote was backlit when watching at night.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samaung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with the TV. BB would not cancel my order even though it was less than 2 hrs after I ordered it. Had to not be home when it was delivered so it would be returned and my money returned. Ridiculous

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi snowflake,

      Thank you for sharing your experience with Best Buy. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. Bad when you can’t spell my name correctly…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is perfect for the location. I put it at great Samsung’s product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv for the price will get a 65 for living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much satisfied with purchasing. I definitely recommend purchasing,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV channels would like to get others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture but sound changes with every channel. Haven't been able to set up Samsung account.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi

      Thank you for your review. To help stabilize volume levels, try enabling the Auto Volume function, which automatically adjusts sound when switching channels or inputs: Settings > All Settings > Sound > Expert Settings > Auto Volume > On.

      For help setting up your Samsung Account through SmartThings, we have step-by-step videos available! https://www.youtube.com/watch?v=6CW42trdJjA

      If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 3 out of 5 stars

    The interface needs improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The audio and video quality are excellent. The user interface is not good at all. It's not well put together and slow.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JMJ3,

      Thank you for your feedback on the U8000F audio, video, and user interface. Please know your opinion is important to us and will be shared with our internal teams.

      If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great greeted and help us find the TV we were looking fof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    carol

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv easy to get all the other premium channels.

    I would recommend this to a friend