Customer Ratings & Reviews
- Model:
- UN43U8000FFXZA
- SKU:
- 6619439
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 43” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)'s excellent picture quality and easy setup. Many are pleased with the size and impressed with its lightweight design, and some find it performs well for gaming. However, some customers expressed concerns about the remote control and connectivity options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
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||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV in the market•••••••••••••••••••••••••••••
I would recommend this to a friend Samsung TV / Thumbs up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have both two different sizes of these Samsung TV’s and have really enjoyed the purchase. I give them a thumbs up.
I would recommend this to a friendStay Away From ALL Samsung TVs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tizen user interface for this Samsung TV is horrendous. It's a nightmare. My last TV was a 2016 Samsung 4K TV -- and it was pleasant to use everyday in every way. I told everyone I could that Samsung makes the best TV. This 2025 model has obliterated that opinion. Every single day I suffer through layers and layers of garbage and an endless barrage of ads. Making a simple change -- like to the brightness level -- requires so much time and energy because it's 1) sooo slow and 2) ridiculously not user friendly. I bought this TV because all the reviews are good. But look closely -- ALL THE REVIEWS WERE "INCENTIVIZED". 2016 Samsung 4k TV: Awesome experience 2025 Samsung 4K TV: Nightmare experience
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Robert,
Thank you for sharing your experience with us. Please know your opinion is important and will be shared with our internal teams. If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Great Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and somewhat clear having a hard time adjusting the color but overall a very nice tv
I would recommend this to a friend Samsung long term customer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I owned several Samsung products. I stick with Samsung as I have had to call Samsung customer support a few times over the years and they are always helpful and professional.
I would recommend this to a friendSamsung 43” ClassU8000F
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice vibrant colors, works great, you can’t beat the price…
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung 43" U8000 2025
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and it was shipped to our home which made it so easy!
I would recommend this to a friend Not top of the line, but okay.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controls are weird. Seems like it has a mind of its own at times. Maybe it's the remote? Im not sure. Not sure I'd choose this one again.
I would recommend this to a friend- Cons mentioned:Connectivity
Samsung 43
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.somewhat disappointed with sign in not opening where tv was shut off. I do not like need of having to use two remotes to get to Comcast. I also cannot find a video optic connection to utilize my sound bar. Appears I need to find some sort of alternative to use it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi GaryK,
Thank you for your feedback. Please know you can connect your Comcast remote to the TV or use the included Samsung remote for both the TV and your cable box.
To connect your Samsung remote to your cable box, please follow the instructions below:
First, connect an external device (such as a Blu-ray player) to an open HDMI port on your TV, and then turn on the external device. Your TV will automatically recognize the device when connected through HDMI, and will switch the source.
If it doesn't automatically detect it, then keep following the steps to set up the universal remote.
1. Press the Home button on your TV remote to access the Home Screen. Using the directional pad on the remote, navigate to Source. When the selector is placed over Source, the Source menu will appear.
2. Press UP on the directional pad to access Universal Remote, and then select Universal Remote on the Source screen.
3. Next, select Start and make sure the device you want to connect is turned on. Select the device you are trying to setup: Cable/Satellite box. Follow the on-screen instructions to complete the setup and register the device. The instructions will vary, depending on the device type selected.
4. Your TV and the remote will memorize the external device and its connection port (HDMI 1, HDMI 2, etc.) to make controlling everything even easier.
Occasionally, the device may not respond after it's registered. To make sure the connection is made, you will need to re-register the device.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Great for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Fast response and fantastic options with Samsung TV
I would recommend this to a friendSamsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just the size ineeded, great customer service ,good selection
I would recommend this to a friend- Pros mentioned:Picture quality
Good quality, but not user friendly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color and resolution are excellent. Set-up is a pain. Not nearly as easy to use as our other smart tv. Not thrilled about the information sharing required when setting up accounts to access even free content. Also requires multiple steps to access tv rather than subscription services.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LisaK,
Thank you for sharing your concerns. Samsung’s privacy policies are designed to protect your personal information and ensure it’s handled responsibly.
We always request your consent before collecting any data, and we are committed to managing that information with the utmost care and transparency in accordance with our privacy guidelines.
If you have any questions about privacy settings or need assistance using your TV, we’re here to help. Please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Samaung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing wrong with the TV. BB would not cancel my order even though it was less than 2 hrs after I ordered it. Had to not be home when it was delivered so it would be returned and my money returned. Ridiculous
I would recommend this to a friendBrand response from Samsung
Posted .Hi snowflake,
Thank you for sharing your experience with Best Buy. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered on line and it was great. Customer Service very good and we love the TV. It is the Samsung 43 inch U8000 and the price was wonderful
I would recommend this to a friendSmart tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was very helpful in my getting the best TV
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung 43 Inch 4K UHD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture when more than 4 feet away from screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ZacharyA,
We appreciate your feedback. If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the speedy service. And the app on my phone is amazing. Best buy is my favorite store. I just bought my ps5 from best buy. Now i plan on buying all my tech from best buy.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
New tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. User manual difficult. Best store personnel excellent.
I would recommend this to a friendBrand response from Samsung
Posted .Hi JamesB,
Thank you for choosing Samsung and for your feedback on the U8000F TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to
https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV, the clarity is unbelievable. The kicked is all the free channels.
I would recommend this to a friendGreat purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Easy to set up and add my channels. Color and clarity are perfect. Samsung is a winner with TV’s every time.
I would recommend this to a friend