Customer Ratings & Reviews
- Model:
- UN43U8000FFXZA
- |
- SKU:
- 6619439
Customer reviews
Rating 4.6 out of 5 stars with 942 reviews
(942 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 43” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)'s excellent picture quality and easy setup. Many are pleased with the size and impressed with its lightweight design, and some find it performs well for gaming. However, some customers expressed concerns about the remote control and connectivity options.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
christmas gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.haven't really checked it out but was pleased with price. for my college grandson for christmas. only checked it out on dispplay
I would recommend this to a friendRated 4 out of 5 stars
Decent TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the money, a decent TV and I prefer the Samsung interface over VZO. Only donwside, no numers on the rote to manually type in a channel/I really hate that
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Let down by software and persistent ads
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has decent picture and sound, but the software and UX are pretty bad. The processing speed is incredibly slow. Pulling up settings or loading and switching between apps takes real patience. The home screen is covered in ads, suggested content, and bizarre recommended viewing that cannot be turned off. Only plan to use with an external device like an Apple TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeff,
Thank you for your feedback. Please ensure your U8000 TV is running the latest firmware update 1132.0. To do so, go to Settings> Support> Software Update. If that version is not available you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
4. Connect the USB drive containing the software upgrade into a USB port on your device.
5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.
Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~Samsung Advisor
Rated 5 out of 5 stars
SUPER GOOD VALUE TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SO GLAD I BOUGHT THIS! WAS SO EAGER FOR IT TO ARRIVE!!
I would recommend this to a friendRated 5 out of 5 stars
Awesome TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality for the price. Best Buy always has the best selection and brands.
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was the right size for my bedroom and was at the right price!
I would recommend this to a friendRated 5 out of 5 stars
Choose this TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and ended up being a perfect gift. As always Samsung is good choice.
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Easy to get set up. Will definitely buy a Samsung tv again.
I would recommend this to a friendRated 5 out of 5 stars
Best 1st Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv for the little ones! My nephew was able to navigate it with ease!
I would recommend this to a friend- Cons mentioned:Remote control
Rated 3 out of 5 stars
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is entirely inadequate with few buttons making adjustments cumbersome. This is my first and likely last Samsung TV. I'm rather dissapointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Essselll,
We appreciate your review of the U8000 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Rated 5 out of 5 stars
Good job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase and delivery went smoothly. Just what I expect from Best Buy.
I would recommend this to a friendRated 4 out of 5 stars
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good TV for the cost. My last Samsung lasted 12 years.
I would recommend this to a friendRated 5 out of 5 stars
Samsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love samsung tvs can never go wrong have one in every room
I would recommend this to a friendRated 5 out of 5 stars
In my personal experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All excellent Excellent service and delivery, I was very satisfied
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality picture, great sound and helpful setup by Best Buy
I would recommend this to a friend Rated 5 out of 5 stars
Nice Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an older version of this tv this is my 2nd tv .Very nice tv with great resolution.
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great price, perfect for the bedroom. I love it!
I would recommend this to a friendRated 4 out of 5 stars
Smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about the tv is awesome minus the smart system. Not for me and will be a struggle for owners of the tv that are not tech software savvy. I suggest installation and setup for most customers!
I would recommend this to a friendRated 3 out of 5 stars
The interface needs improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio and video quality are excellent. The user interface is not good at all. It's not well put together and slow.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JMJ3,
Thank you for your feedback on the U8000F audio, video, and user interface. Please know your opinion is important to us and will be shared with our internal teams.
If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Rated 5 out of 5 stars
Trouble free
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy only Samsung easy to use and last. I have 13 different Samsung's at present
I would recommend this to a friend

















