Customer Ratings & Reviews
- Model:
- UN43U8000FFXZA
- SKU:
- 6619439
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers love the 43” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)'s excellent picture quality and easy setup. Many are pleased with the size and impressed with its lightweight design, and some find it performs well for gaming. However, some customers expressed concerns about the remote control and connectivity options.
This summary was generated by AI based on customer reviews.
My new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, set-up, become acclimated to set up and ease of channel access and apps!
I would recommend this to a friendReview
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an Lg & Roku tv & they are much easier to set up & navigate…….to b honest, not my favorite purchase!
No, I would not recommend this to a friend43" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy my new TV. 32" to 43" made a big difference.
I would recommend this to a friendSamsung smart TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and setup. Great deal! Sale staff very knowledgeable of the product.
I would recommend this to a friendVery nice!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a lot good! If u need camera then very nice!!
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well worth the price. I have it set up in my bedroom
I would recommend this to a friendSamsung t.v.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad t.v. for the price. i would recommend to a friend for a starter t.v.
I would recommend this to a friendBrand response from Samsung
Posted .Hi GrandpaJ,
We appreciate your feedback. If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
New tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, but the sound quality is poor. Not clear sound. Sounds a bit muffled.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nana,
Thank you for purchasing The Freestyle and for sharing your feedback regarding the sound quality. There are several sound modes that you can adjust for different content types or your listening environment.
Change the Sound Mode by going to: Home > Menu > Settings > All Settings > Sound > Sound Mode
You can also customize sound with Expert Settings (Home > Menu > Settings > All Settings > Sound > Expert Settings).
To assist you with additional sound settings adjustments for a better audio experience, please reach out to us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
"Bust Buy" is NOT Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After purchasing and having this item in my home 35 days the screen started showing a dark line on the top from left to right, which got progressively worst within a day. I took it back to the store in Chelsea at 23ed Street in Manhattan where i purchased it. Only to be told that they can not take it back and I had a window of 16 days to bring it back for any reason. Now, I will have to keep it or recycle it! I was never offer to purchase an extended warranty or even a Geek Squad membership which is good for 5 years! I am disgusted! I will never buy another product from Best Buy because they are "hustlers!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KarenH,
We're very sorry to hear about your experience. Please know that Samsung backs this TV with a 1-year manufacturer's warranty. To set up a warranty appointment, please call us at 1-800-SAMSUNG, available daily from 8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Met Expectation with one exception
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV met expectations with one exception, there is no audio out option, only Bluetooth that I have difficulty pairing and connecting to external audio.
I would recommend this to a friendBrand response from Samsung
Posted .Hi MichaelA,
Thank you for your feedback. Please know the U8000F can connect to external audio devices via HDMI, as well as Bluetooth. If you need any help or have any questions, please do not hesitate to reach out to us at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also reach us via LiveChat by visiting the ‘Support’ link on our website.
~ Samsung Advisor
TV channels would like to get others
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but sound changes with every channel. Haven't been able to set up Samsung account.
I would recommend this to a friendBrand response from Samsung
Posted .Hi
Thank you for your review. To help stabilize volume levels, try enabling the Auto Volume function, which automatically adjusts sound when switching channels or inputs: Settings > All Settings > Sound > Expert Settings > Auto Volume > On.
For help setting up your Samsung Account through SmartThings, we have step-by-step videos available! https://www.youtube.com/watch?v=6CW42trdJjA
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Samsung 4 K TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Samsung TV before a realy liked it. And that is why I bought another one.
I would recommend this to a friend- Pros mentioned:Picture quality
Average TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality of color was as good as I expected. Remote did not have verbal instructions capability. Only one HDMI port
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LarryM,
Thank you for your feedback on the U8000F. Please know the U8000F TV offers three HDMI ports on the back of your TV. If you need more help, please call us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat via the ‘Support’ link on our website.
~ Samsung Advisor
- Cons mentioned:Connectivity
TV won't stay on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV will not stay on, if I can get it to turn on. It may stay on for 10 minutes or 10 seconds. Either way, its unusable and has done this since we first set it up. Since we bought it in advance for a build out, we are past the return window and now stuck with a brick.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lorris,
We're sorry to hear about the issues you are experiencing with your TV. Please give us a chance to make this right by calling us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Picture quality
review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good tv !! doesn’t lag and quality is good!!!!!!!!
I would recommend this to a friendBrand response from Samsung
Posted .Hi shhhhmari,
Thanks for taking a moment to review Samsung’s U8000F TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. You can reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by selecting ‘Support’ on our website.
~ Samsung Advisor
- Cons mentioned:Connectivity
Samsung Smart Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my girlfriend as part of her Christmas gifts. And a few days after Christmas she took it out the box and set everything up and said it played fine. Later that night she said it wouldnt turn on just a black screen and she's tried it several times afterwards and till nothing. So yea its definitely going back to the store for a return or refund. Hopefully I bought just a bad apple out of the bunch.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JamesT,
Thanks for your review. If you're seeing intermittent black screens, it's often related to HDMI cable connection or an issue with an external device. We'd appreciate the opportunity to walk you through a few checks and help get things working as expected.
Please call Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat with an agent as well as product manuals, software, and warranty info can also be found under the ‘Support’ link on our website.
~Samsung Advisor
Product review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my son and he says it’s perfect for gaming
I would recommend this to a friendTariff TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saw it was on sale cheap and decided to pickup one as a just in case the prices rose to extreme levels.
I would recommend this to a friendOkay TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Just not a fan of smart TV's, but that's all you can find in a decent screen size.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi GeraldL,
We appreciate your feedback. Should you ever need assistance, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Advisor
Great service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great greeted and help us find the TV we were looking fof.
I would recommend this to a friend