Customer Ratings & Reviews
- Model:
- UN48J5200AFXZA
- |
- SKU:
- 8274303
Customer reviews
Rating 4.6 out of 5 stars with 2666 reviews
(2,666 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use5.0
Rating 5.0 out of 5 stars
Customers are saying
Customers highly value the 48" Class (47.6" Diag.) - LED - 1080p - Smart - HDTV for its exceptional picture quality and easy setup process. Many customers rave about the excellent picture quality, calling it "perfect." The TV's smart features and affordable price point are also highly praised. However, some customers have expressed concerns about the remote control's unintuitive design, occasional issues with volume, and rare durability issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was great value for the price it looks great in my living room
I would recommend this to a friend Rated 5 out of 5 stars
Excellent TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV for my mother-in-law to replace her old console TV. It was very easy to setup and use.
I would recommend this to a friend- Cons mentioned:Refresh rate
Rated 3 out of 5 stars
Good but slow Refresh Rate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is unfortunate that Samsung discontinued the 6300 series which had twice the refresh rate. :)
I would recommend this to a friend Rated 1 out of 5 stars
Don't buy this product!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not the type that normally writes reviews.But after purchasing and experiencing a ton of trouble with the Samsung TV,I thought I should warn others. At its best this is a seriously decificient product that should never have made it to the stores.There is a 10-15 seconds delay between when you press remote to when it responds.Netflix almost always never plays without freezing up every 10 seconds.I used a Roku box with the TV and it works fine but the Netflix in the Smarthub is a disaster. Sometimes, the remote simply refuse to work even with fresh batteries and within 7 feet to TV.I am going to to my 7 year old Toshiba TV
No, I would not recommend this to a friend- Pros mentioned:Smart tv
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was in stock at my local Best Buy, not the unit I wanted, but it is a Samsung and it worked better with all the cell phones in the house! (The Smart View application from the cell phone to mirror on the TV) I spent the extra money and so far it is a great TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great quality picture tv.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is great. Helped my grandparents buy this and they use it without all the additional SmartTV options. Quality of picture and price were the deciding factors.
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Say Yes to the TV!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not too bad for the price paid. We actually enjoy this TV enough to purchase another one in the near future.
I would recommend this to a friend Rated 2 out of 5 stars
Great picture horrible smart hub
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this TV and that's why I purchased it. But since the day i bought the TV, the smart hub has never worked. One day i can watch Netflix just fine and the next day I can't do anything. The smart hub section will not allow you to even search for other apps. Only what they offer. But I do have other smart tvs and that same options works just fine. I have been working with Samsung to fix this issue and they have been out to my house 4 times now. Last time they came by, they put a new motherbored in the TV because they said the TV is not working properly and the smart hub feature won't work. After putting the bore in, its still the same. Now I am stuck with a $500 smart TV that I can't even use nor can I return it. Not happy at all. Also, I hooked my Roku player up to it and it does not even work. So heads up on this tv!
No, I would not recommend this to a friendRated 1 out of 5 stars
Smart Hub is terrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was on the fence as to whether or not to buy a Smart TV. We have satellite tv service which includes a Netflix channel, so we don't really need to stream a lot. We chose this Samsung tv because it seemed like such a deal. We've been working on trying to get Netflix to work for hours. We keep getting an error "Smart Hub is updating" on all the apps. We were able to access Youtube at first, but after a factory reset recommended by Samsung customer service on live chat, even Youtube gave us the error. Customer service claims they are working on it and the issue should be resolved in 24 hours. My husband spoke with customer service on the phone, and they said the department we needed was closed for the night and they would contact us tomorrow, but they did say that they are having a lot of people with the same problem. I cannot recommend this TV if you want to use the Smart functionality. We will likely end up returning it and getting a cheaper non-Smart TV.
No, I would not recommend this to a friend- Pros mentioned:Smart tv
Rated 4 out of 5 stars
Love our first smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've been very happy with our Samsung smart TV. Other than typical cable use, we primarily use it for Netflix, Youtube and to stream athletic games by connecting through the ipad.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great mid-sized Smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture from any angle. Needed a great mid-size TV and the Samsung 48" had the best picture in its class. At this great sale price, I just couldn't pass it up.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
Beware
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had this TV for 20 months when the LED strip panel went out without any warning. Samsung refused to do anything about it. Beautiful picture when it works - not so much when it doesn't.
No, I would not recommend this to a friend - Pros mentioned:Smart tv
Rated 5 out of 5 stars
Decent TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this TV for $250 with the purchase of a cell phone. Grrat TV for the price, especially to be a secondary TV for office use.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great pictire
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and the sound is awesome! Works well with my external receiver!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv for price. 48", good picture and smart for under $500. Great deal. Sleek design thin and light.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a great buy, the definition is good and the quality is definitely worth the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my office, picture quality is amazing.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv it is awesome and does what its suppose to (give a clear picture for gaming)!
I would recommend this to a friend Rated 5 out of 5 stars
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I receive my TV Saturday I went to the store it was way cheaper then what is on line. This tv does need a sound bar but overall an great tv brought this tv at the price of $429 in store on sale. really wanted the 4k but for the price could not beat. Will come back an add a picture. I write a review because I like to be honest when people are buying things with there hard earn money.
I would recommend this to a friend- Pros mentioned:Smart features
Rated 5 out of 5 stars
Steal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.for the price i paid and the amount of features backed in there this is a steal
I would recommend this to a friend












