Customer Ratings & Reviews
- Model:
- UN48J5200AFXZA
- SKU:
- 8274303
Rating by feature
- Value
Rating 4.9 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 5.0 out of 5 stars
Customers are saying
Customers highly value the 48" Class (47.6" Diag.) - LED - 1080p - Smart - HDTV for its exceptional picture quality and easy setup process. Many customers rave about the excellent picture quality, calling it "perfect." The TV's smart features and affordable price point are also highly praised. However, some customers have expressed concerns about the remote control's unintuitive design, occasional issues with volume, and rare durability issues.
This summary was generated by AI based on customer reviews.
Nice TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue I have so far with this Samsung 48'' SmartTV so far, the sound is not what I expected. With the volume up to 60, it's no where near as loud as the volume set at 18 on my old 19 inch Emerson tube. Other than that, I like my new purchase,
I would recommend this to a friend- Pros mentioned:Picture quality
great except streaming problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great picture, great to have a guide even though we are over the air channels, but streaming constantly stopped to load or would only play 30 seconds and skip to next video. did not try to mess with it, just returned and will look for another deal on a similar TV. Great price when I bought it though.
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing quality!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! Great quality for a good price. I love it
I would recommend this to a friend Defective Pixel - Disappointed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first ever Samsung TV ... I bought a brand new 48-inch Samsung J5200 TV from our local Best Buy over the weekend. Brought it home, set it up, and there was a very annoying "stuck" pixel smack dab in the middle of the screen. This is NOT an acceptable defect when the panel IS the product. I'm going to return the TV in a couple of days and look at other brands.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv great for video games Netflix and it saves light
I would recommend this to a friend - Pros mentioned:Picture quality
good for older tech
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good picture, sound is on par with most screens (weak).
I would recommend this to a friend If I Could Give 0 Stars I Would!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My advise is just stay away from this model. The TV's picture was so so and then when I attempted to use the "smart" apps everything came to life. This TV would lock up, Netflix would not work, and the Samsung support kept giving me the run around. Long story short, save yourself some time and buy a different model. The Best Buy store was very helpful with my return and I purchased a Vizio.
No, I would not recommend this to a friendNot impressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a tv similar to this model a couple of months ago and I'm already seeing after images it is kind of annoying . What is really annoying is that the warranty doesn't cover burned in images should have stayed with Vizio.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Nidoqueen1972,
Image retention or "burn in" is typically not a covered damage that manufacturers will cover. While many of the retained image cases we see are temporary, it is possible to burn in permanently over long periods of use and time.
We appreciate your feedback, and we hope we can earn your business in the future.
--Mr. S
- Pros mentioned:Picture quality
Not Smart
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The smart feature is awful on this tv. Very inconvenient to use. Navigation is cumbersome. We got this tv because samsung is the only quality tv with tw cable app capability but 3/4 of the time the voice does not match the picture so I'll probably end up buying a roku anyway. As a tv it's fine. Can't beat samsungs picture quality. Sony comes close and I may have gone with that had I known the Smart feature on this tv was so dumb!
No, I would not recommend this to a friend Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the samsung TV. ive had it for 8 months now and haven't had any problems. Its a 48 inch smart tv. Only regret was maybe I shouldve went bigger
I would recommend this to a friend- Pros mentioned:Picture quality
Glitchy apps
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and sound are good but streaming videos using the built in apps is buggy. Sometimes the sound will cut out, the video will skip or it simply hangs up. This is with a 100 mbs internet service and the TV wired to my router. If using an external device, like Apple TV, then streaming videos using the same apps works fine. So the problem seems to be how the built in apps work (or don't) with the samsung system.
No, I would not recommend this to a friend Needs louder Speakers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the tv but needs better speakers. I had to hook up my own speakers but now I'm very happy. I don't know much about all the cool things you can watch tho.
No, I would not recommend this to a friendAwesome TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV at a great price. It has a clear and vibrant color for excellent quality.
I would recommend this to a friendSamsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.buying the phone was great but adding this tv was awesome.
I would recommend this to a friendSAMSUNG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV IS AWESOME WORKS GREAT NO PROBLEMS ITS SO SUPER
I would recommend this to a friendAbsolute garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this tv for 1 day and it has stopped working, Netflix won't load, the stupid remote doesn't work, and I have to unplug the gd thing just to get it to turn off, really Samsung?
No, I would not recommend this to a friendA very nice unit at a very nice price.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good TV with Smart capability. A great addition to our sun room.
I would recommend this to a friendGreat TV for bedroom
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything seems to work. Apps kinda swag. Browser not that great.
I would recommend this to a friendBad tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with my purchase, tv never worked good right after i plugged it started going off/on by itself, took it back to bestbuy ang got my money back
No, I would not recommend this to a friendDo not buy this
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awful data transfer rate could not get above 15mbs wifi, 30mbs LAN Audio always lags on Netflix (wired) Video often drops to lowest resolution (potato) on wifi, unwatchable Forget about watching YouTube, slowest transfer rate EVER Menu takes long time to come up, always lags on Netflix/YouTube 1080p? ONLY IF YOU ARE LUCKY!!!! Must wait 1-2 minutes for 386 processor to kick in when first turned on (Netflix/YouTube) Passable on cable, but not Standard Definition Sound is OK, nothing special
No, I would not recommend this to a friend