Customer Ratings & Reviews
- Model:
- UN48J5200AFXZA
- |
- SKU:
- 8274303
Customer reviews
Rating 4.6 out of 5 stars with 2666 reviews
(2,666 customer reviews)Rating by feature
- Value4.9
Rating 4.9 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use5.0
Rating 5.0 out of 5 stars
Customers are saying
Customers highly value the 48" Class (47.6" Diag.) - LED - 1080p - Smart - HDTV for its exceptional picture quality and easy setup process. Many customers rave about the excellent picture quality, calling it "perfect." The TV's smart features and affordable price point are also highly praised. However, some customers have expressed concerns about the remote control's unintuitive design, occasional issues with volume, and rare durability issues.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Too many bugs
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has problems with the inputs that apparently are rare enough to not show affect the good star ratings but common enough to have a lot of angry people in web forums. The HDMI inputs frequently stop working and require a hard reset of the TV.
No, I would not recommend this to a friendRated 1 out of 5 stars
Smart TV isn't that smart
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So I got this TV during a black Friday sale last November. The TV itself worked fine until January when the smart hub stopped working. All of the apps would crash unless I did some crazy ritual It would take a minimum of 5 minutes before I could even start the apps after turning on the TV. I'd always get a "preparing the TV" message whenever I tried to open an app on start up. All of the menus had a button delay that made navigating any menu impossible. All that being said, only having 2 hdmi ports made the TV a hassle whenever I wanted to switch between a few different systems. I would not recommend this TV to anyone considering Samsung doesn't care about its users.
No, I would not recommend this to a friendRated 1 out of 5 stars
PICTURE GOES BLANK WITHIN 1 YR.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WORKED GREAT UNTIL THE PICTURE WENT BLANK 1 YR AFTER PURCHASE. THEN I NOTICED ON SAMSUNG'S WEBSITE THAT THIS IS A PROBLEM WITH SAMSUNG TVS THAT REQUIRES A FIRMWARE RESET TO FACTORY DEFAULTS. SHOULDN'T BE A PROBLEM, RIGHT? EXCEPT THE SOLUTION REQUIRES YOU TO BE ABLE TO SEE THE PICTURE ON THE SCREEN THAT IS BLANK IN ORDER TO PERFORM THE RESET????????
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst Television Ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You would expect that a prouduct would work when it is brand new and straight out of the box. I was extremely disappointed because it never worked. Samsung is a mass manufacturer and as a result is poor quality products...just look at all of the recalls of products. Samsung never again....stay far, far away.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very upset
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this tv and had it delivered and when I opened the box the tv screen was shattered . I called Best Buy to return it and they told me I had to file a claim with ups. Now I am out 600$ and have to fight with ups. Never willbuy from Best Buy again!
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv screen LED went out within 9 months of purchase.
No, I would not recommend this to a friend